Store Manager- Saks Ny

Loewe is seeking a Store Manager to join our team for our Saks New York location!

This role will be responsible for driving the business through sales support, implementing operational policies, training, and stock management. This position leads with the highest degree of customer service every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated customer experience.

Responsibilities & Tasks:

Sales:

• Support the sales process as needed
• Ensure the highest level of customer service
• Demonstrate leadership by playing an active role on the selling floor, coaching and mentoring sales team
• Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
• Develop, train, and continuously empower associates towards achieving and exceeding personal and category sales objectives while applying retail excellence
• Meet set category and consignment % of total business goals as defined by management
• Ensure compliance with corporate policies and procedures
• Manage and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention
• Carry out all operational procedures as taught by the Retail Handbook and other related material

Reporting:

• Perform daily reporting and analysis as directed

Visual Merchandising:

• Review sales frequently and take action on visual merchandising to drive increased sales
• Ensure store visual merchandising guidelines are met and maintained
• Support the Visual Merchandising Manager in planning and implementing any vital changes in visual environment

Staff Training and Development:

• Assist Store Manager by making recommendations towards the recruitment and development of associates
• Identify associates training needs to be shared with the Store Manager to implement regular category meetings
• Mentor sales associates on the spot to give clear feedback based on facts and observations
• Provide training and direction to staff
• Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and completing initiatives as needed
• Shared responsibility for P&L of the store

Qualifications & Skills:

• Ability to mediate issues to resolve concerns
• Foreign languages a plus
• 5+ years of store management experience within a luxury setting
• Demonstrated service orientation and customer focus skills
• Ability to empower others and build effective teams
• Proficient digital literacy
• Strong oral and written communication skills
• Experience in the Beverly Hills market strongly preferred
• College degree or equivalent experience

Employee benefits: At Fashion Group, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.