Human Resources Specialist Jobs

HR Operations Specialist

Line 1: JEA, T03

Line 2: 21 West Church Street-3rd Floor

City: Jacksonville

State/Province: Florida

Zip/Postal Code: 32202-3105

DUTIES & RESPONSIBILITIES:

• Oversee Sumtotal LMS and Performance Management process and systems to provide the structure for learning and performance management activities across the organization.

• Install sets up and manages new applications as they relate to SumTotal

• Collaborate with business owners across the organization to identify and develop appropriate training materials.

• Coordinate with JEA trainers to integrate eLearning into existing and new ILT (instructor led training) programs.

• Consult with and advises all levels of management on performance management best practices and serves as the organization’s subject matter expert on performance management policies, processes, tools and techniques.

• Build eLearning content utilizing authoring technologies, internet design tools, and multimedia applications (e.g. Articulate, Captivate, Vyond. etc.).

• Gather feedback on Performance Management and eLearning content through various channels including surveys and SharePoint.

• Maintain repository of job aids and other eLearning content

• Acts as the point of contact for historical performance management records produced by our performance management software systems.

• Maintain the performance management SharePoint page to include providing access, instructions and various computer-based tools for managers and employees and oversees administration of the L&D department’s SharePoint repository and training assets

• Serve as administrator of LMS including but not limited to: creating learning paths and certifications; managing learner groups, objects, and content; creating and running reports; and testing and validating content, updates, and patches.

• Serve as the administrator for Performance Management set-up, implementation and ongoing maintenance of the system, to include process development.

• Gather data and needs analysis, development of alternatives, and recommendations.

• Facilitate the various annual performance management cycles covering all employees.

• Perform other job-related work as assigned.