Human Resources Admin (Entry Level)

Summary

The HR Service team is responsible for enhancing our clients’ experience using their expertise and an understanding of Resourcing Edge’s (RE) core product to support RE clients’ human resource needs.This team is responsible for maintaining client facing HR and Employee relation resources and provide client and/or employee compliance training as requested. This team also maintains standard operating procedures and updates training materials as it pertains to client facing resources.

As a key team member, the HR Services Administrator has an integral role in supporting the mission of Resourcing Edge, to enable companies to focus on their success.

Role and Responsibilities

·Provides Human Resource support to RE clients as defined in RE HR Service support; related to administrative support of HR systems, processes, and procedures. Ensure clients maintain a favorable perception of RE’s service delivery and quality.

·Executes turnaround deliverables to clients on items such as handbooks, job descriptions, PTO policies.

·Partners with the HR Services Partners to help manage an ongoing long-term client relationship by working with clients and providing Human Resource support as outlined above.

·Ensures the streamlining of information flow between clients and the organization, escalating discussions, as appropriate, regarding compliance updates, training needs, procedural changes, etc.

·Evaluate, and act to improve client satisfaction with all aspects of the organization’s services by working with leadership and operations to proactively supply client needs as it relates to HR Services.

Traits & Competencies:

To perform the job successfully, an individual should have demonstrated the following traits and competencies:

·Teamwork – Understands the organization and its business processes, products and services and is able to explain to clients so they understand RE plans, offerings, and capabilities.

·Quality – Demonstrates completeness, accuracy, and timeliness in projects to ensure quality.

·Safety and Security – Observes/implements all safety and security procedures.

·Initiative – Continually develop professional skills, update knowledge as new product releases occurs or product enhancements are implemented.

·Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work by using innovative approaches and ideas.

Qualifications: Required

·Education and/or Experience –

oAssociates’ degree preferred; or 3 plus years’ experience will be accepted in lieu of degree.

oDemonstrated ability in customer service, and problem resolution is required.

·Computer Skills – To perform this job successfully, an individual should be proficient in Microsoft Office, HRIS systems, PowerPoint, Outlook, etc.

·Other Skills and Abilities –

oMust be able to work in a fast-paced environment with the ability to multi-task.

oMust have excellent oral, written, and interpersonal communication skills.

oMust have demonstrated ability to work effectively in a diverse workforce.

Qualifications: Preferred

·PHR Certification is preferred.

Physical Demands/Environmental Conditions:

·The physical ability to stand and walk for long periods of time.

·Must be able to successfully complete background check.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

*The employee is an “AT-WILL” employee subject to termination with or without cause or resignation at any time.