Healthcare Administrative Assistant Jobs

Overview

Hospice of the West is currently seeking an Administrative Assistant for our Phoenix Hospice Program. If you are looking for a career with a purpose and a supportive team culture, then this is the position for you!

The Administrative Assistant provides general office support with a variety of clerical activities and related tasks. Deals with a diverse group of external and internal customers callers, and visitors. Organization, approachability, and proper presentation are of the up-most importance. A successful Administrative Assistant will be able to perform their essential duties and responsibilities.

Hospice of the West is a premier provider of end-of-life care. Our family of hospices provide quality care through our mission-oriented and patient-centric services. We are growing rapidly and are looking for skilled individuals to join us in our journey.

We offer excellent compensation and an industry leading benefits package that includes:

• Company matching 401(k)
• Gym Membership Reimbursement
• GENEROUS time-off package (20 days PTO & 9 Holidays)
• Health, Dental, & Vision Insurance
• Wellness & Discount Programs
• Tuition Reimbursement & Certification Assistance

Responsibilities

• Tracks and orders office and medical supplies while keeping adequate stock in both.
• Handles all patient care data entry and responsible for establishing patient charts and all medical record filing.
• Monitors and audits documentation of clinical records to ensure compliance with regulatory standards of timeliness, accuracy and completeness via electronic record.
• Demonstrates familiarity with polices of Hospice and rules/regulations of state and federal licensing agencies.
• Prepares for interdisciplinary group meetings, maintain minutes of meeting, and copy and/or fax IDG notes to attending physicians.
• Takes and keeps daily schedule for all team members. Maintain patient assignment List.
• Notifies staff of discharges, transfers and change of status on patients.
• Answers phones for receptionist during lunch hour and breaks or during absence.
• Logs and fax/mails telephone prescriptions for physician's signature, maintaining tickler file until the signed order is returned.

Qualifications

• Proficient with Microsoft Office or related software and able to type 60 words per minute.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• CMS requires that all patient-facing staff, as well as those that are in contact with patient-facing staff, be fully vaccinated, or have a documented religious or medical exemption. This important rule is required for all healthcare organizations that receive federal funds through Medicare or Medicaid.
• High School Diploma or GED required
• Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.
• Minimum of two (2) years experience with clerical and administrative duties in a healthcare office required. Hospice preferred