Administrative Assistant (Maz2023-5530)

How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage / Brown is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview

RealManage / Brown is a national Inc. 5000 firm with clients and operations in 24 states from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Brown offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Brown is a values-based company with the following values as our guiding principles

• Always Improving never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Personal Relationships we are a professional services company; people do business with people they like.
• Selflessness more than teamwork; we are part of something special and much larger than any of us.
• Integrity we always do the right thing.
• Respect for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Brown relationship.

Responsibilities may include

• Special projects/requests outside normal admin duties
• Assisting Community Manager with homeowner requests and clerical duties
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Sending emails and communicating with staff and homeowners
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office – Word, Excel and Power Point).
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Plus other work related tasks as needed
• Inputting, updating, and maintaining Excel spreadsheets
• High school diploma or GED required.
• Processing and accurately sorting office mail; updating addresses
• Handling inbound customer calls and assisting at the front desk
• Creating and mailing professional letters to our customers and clients

Pay and Benefits

$17.00 to $18.00, depending on education and experience.

Benefits include

• FSA
• 9 paid Holidays
• Medical Insurance
• Life and Disability Insurance
• Vision Insurance
• Education Reimbursement
• 401K matching
• Dental Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• Employee Assistance Program (EAP)