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Director, Provider Engagement And Operations
Company | Clarify Health Solutions |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-06-26 |
Posted at | 11 months ago |
We exist to power better care.
- You have a passion for value-based care and for implementing technology-based solutions to deliver higher-value, more efficient care
- You have an enthusiastic, energetic personality; inquiring, investigative mind.
- You have experience working directly with a variety of providers and physicians (e.g. a physician liaison, or similar background) and understand how to interact with providers
- You enjoy managing projects.
- You embrace change as an opportunity to learn.
- You take great care in the details.
- You value working with hardworking, curious, and supportive teammates.
- You empathize to understand employee needs before implementing solutions.
- You love building and coaching a team
- You believe diversity of thought improves our outcomes.
- Manage capacity planning requirements and define repeatable processes for the team that will scale with customers including managing cost associated with provider acquisition
- Manage vendor relationships and activities required for recruiting and operations
- Executive reporting and program status to key customers and stakeholders
- Help design and scale Clarify’s provider engagement approach as Clarify scales across multiple customers, markets, and products
- Develop and oversee internal team operations including team processes and tool requirements to enable team members to hit provider engagement metrics
- Develop and execute a comprehensive provider engagement strategy to drive recruitment in and engagement with Clarify’s technology-based solutions
- Work closely with Clarify internal teams to identify and prioritize provider targets and develop tailored engagement plans for each
- Develop and manage provider engagement programs, including recruitment, coaching, and other activities to build provider engagement
- Manage a team of provider engagement professionals, providing coaching, mentoring, and professional development opportunities
- Conduct regular meetings with healthcare providers to assess their needs and gather feedback on our technology solutions
- Analyze provider engagement metrics and use data to continuously improve engagement strategies and tactics
- Collaborate with our product development team to ensure that our solutions are meeting the needs of healthcare providers
- Ultimately responsible for ensuring that we recruit and maintain strong relationships with selected healthcare providers, including physicians, family practices, large groups, and other specialties in support of Clarify’s products and programs
- Strong leadership and management skills, with experience leading a team of professionals.
- Strong analytical skills and ability to use data to drive decision-making.
- 8+ years of direct experience in healthcare provider engagement or provider operations experience, with a proven track record of success.
- Demonstrated ability to build and maintain strong relationships with healthcare providers, including physicians, nurses, and other care team members.
- Bachelor's degree in healthcare administration, business administration, or a related field; Master's degree preferred.
- Excellent written and verbal communication skills.
- Previous experience managing marketing and/or program recruitment campaigns
- Knowledge of healthcare technology solutions and trends
- Monthly wellness stipend
- Traditional 401K plan
- Quality health insurance
- Generous PTO
- Flexibility
- Competitive compensation ($148k-178k base + bonus + equity)
- A chance to learn with and from interesting and enthusiastic colleagues
- Flexible Spending Accounts and Commuter Benefits
- A collaborative workplace, which will challenge you and celebrate your work
- Vision, dental, disability and life insurance
- Remote friendly
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