Provider Relationship Associate Jobs

Description

Company Background

Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.

Position Summary

The Provider Relationship Associate is responsible for introducing the Healthmap Kidney Management program to physician practices. The primary focus of the position is to serve as a liaison between the physician practices and HealthMap’s Kidney Management program.

Responsibilities

• Maintain and document all applicable practice and patient updates, follow up communications, and applicable dashboard information
• Ensure that all SLAs and department KPIs are met and/or exceeded
• Monitor and manage key deliverables of the physician office implementation and onboarding processes
• Introduce kidney health program to office staff and physicians
• Ensure consistency of outreach and engagement with your book of business
• Facilitate and schedule provider and practice onboarding meetings
• Collect and manage all provider profiles for up-to-date practice information
• Build strong cross-functional relationships with internal departments, physician partners, and practice staff
• Establish all critical workflow processes for each assigned practice
• Work collaboratively with Clinical Practice Liaisons to support initiatives
• Perform other duties/tasks as assigned

Requirements

• Associate degree or equivalent level of experience required. Bachelor’s degree preferred
• 2 years of experience in healthcare, managed care, physician office, or account management preferred

Skills

• Ability to manage multiple priorities
• Must possess the ability to close onboardings
• Must have superb verbal and written communication skills
• Ability to problem-solve and execute initiatives
• Must possess a personal presence characterized by a sense of honesty, integrity, authenticity, confidence, and caring with the ability to portray the HealthMap solutions mission, vision, and goals
• Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint

No Travel

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.