Director Of People Operations (U.s. Remote)

Title: Director of People Operations
Reporting to: VP of People Operations
Location: United States / Remote, requires U.S. work authorization
Term: Permanent Full Time
Compensation: $140,000
Deadline: Applications should be submitted by April 14; target start mid May
About WorkMoney
WorkMoney is dedicated to lowering costs and raising incomes for all Americans to make American life more affordable and American families more economically secure. We provide products, services, perks, benefits, tips, and tools to help members improve their financial lives, and we have become a trusted source of information about financial matters, economic policy, and public debates about the economy for our 4 million (and growing) members. We also activate and engage our members in advocacy campaigns to support policies and elected leaders to support our core vision that everyone in America can afford to live a good life. You can find out more about WorkMoney at workmoney.org and Facebook.
Why we need a Director of People Operations
To date, People Operations has taken a scrappy approach, standing up as much infrastructure as we could to keep pace with 200% headcount growth in two years. We’re entering a new phase on the team as we shift from building systems from scratch to continuous improvement, iteration, and longer term project management of internal initiatives. Going into our third year of operation, WorkMoney’s People Operations team is well positioned to fortify the infrastructure we’ve put in place and begin making more data-informed decisions related to workforce planning, organizational design, talent acquisition, and performance management.
What Will The Director Of People Operations Do
The Ops Dir will serve as a deputy to the VP of People Ops, providing high touch project management support to members on the team who are driving internal HR, employee engagement, and technology compliance initiatives. They will also be responsible for keeping the VP abreast of initiative progress and blockers, and provide thought partnership on opportunities to streamline, automate, and measure the department’s work. They will bring much needed capacity to ensure new projects and core work are executed, the department’s systems for task and project management are well documented and coordinated, and that the VP is focused on the most high priority and consequential change management and administration conundrums. Our department’s work is divided into functional areas which the Ops Dir will play a role in supporting and advancing (HR Administration, Employee Lifecycle, Information Security, Compliance and Contracts, Team Support, and Culture and Inclusion).
In the first year on the job, a successful candidate will take on responsibilities and projects such as:

• HR tech stack exploration - assess personnel and performance management platforms and data systems and recommend efficiencies, improvements, and new protocols suitable for a rapidly scaling team
• Develop engagement roadmap - drive the development and maintenance of annual calendar of touchpoints that cultivate internal learning, reflection, and skill building for staff up, down, and across the organization
• Project management support - coach and support three People Ops team members focused on day to day tasks and continuous improvement projects
• Embed DEIB practices - foster and contribute to efforts to apply a Diversity, Equity, Inclusion, and Belonging lens to all aspects of people management
• Track department quarterly goals - work closely with VP to establish and monitor progress on department KPIs and provide strategic counsel on roadblocks and pivots

Requirements
What we’re looking for in a candidate
A successful candidate will be comfortable working in an ambiguous and agile environment. You’ll have an appreciation for structure and process, along with a solutions orientation when operating in the absence of structure and process. Of course, you also gotta know your stuff – we have some big and bold commitments to creating an inclusive workplace and need a thought leader in their own right who wants to advance progressive and leading edge HR and People practices.
Must Haves

• Collaborative, flexible and solutions-oriented with proven ability to maintain poise under pressure
• Strong project management skills with the ability to administer multiple projects simultaneously, prioritize workload, and effectively manage resources
• Strong organizational development insight and Knowledgeable of the application of information technology to this type of work including a variety of HR systems, and Microsoft Office Suite or equivalent, including Excel
• Minimum 7 years of progressively responsible experience in an operations leadership role, including experience in a rapidly scaling organization
• Depth of experience with people and culture internal initiatives, human resource management, and/or employee relations
• Organized, detail-oriented, and goal-oriented, with a particular knack for proactively surfacing opportunities for improvement, efficiency, or rethinking
• Exceptional listening and communication skills; must also be comfortable conveying and presenting information verbally, in writing, and in all team settings when needed
• Record as an effective team member and team builder, with experience leading, managing and directing a minimum of 2 staff members
• Demonstrated ability to partner with managers to address HR needs, effectively coach and mentor staff, and handle confidential information with discretion

Nice to haves

• Experience with file management and enterprise tech operations in a remote workplace
• Strategic planning and facilitation skills
• Experience in event planning, design, and execution
• Experience with HR, Administration, and Engagement in a partially unionized workplace

Benefits
We’re proud to offer generous benefits like competitive pay, expansive paid time off options, and employer contributions to retirement and student loan repayment. WorkMoney covers the premiums for healthcare, dental, and vision plans so you don’t have to, offers a 6% 401K employer match, four weeks paid vacation, generous paid family and medical leave, and annual allowances for remote work and professional development.
The salary for this role is $140,000 annually and as part of our commitment to pay transparency and equity in our organization, the salary for this position is not negotiable.
Why join our team?
Our workplace is dynamic and we aren’t afraid to pivot when things don’t work. We’re mission driven, hard working, and scrappy AF. We have a good time working on hard things, and embrace the line ‘feedback is a gift’. We jump in to help each other, and make time to reflect when things go well and not so well. The truth of the matter is: we’re doing cool stuff with really cool people and having a great time doing it.
While this is a fully remote workplace, domestic travel is required for full team annual retreats and intermittent team working sessions and retreats.
WorkMoney is an equal opportunity employer. WorkMoney prohibits unlawful discrimination against any employee or applicant for employment based on age, color, disability, gender, marital status, national origin, religion, sexual orientation, expression, gender identity, veteran’s status, or any other basis prohibited by law. We see diversity of all kinds as a necessary precondition to doing our work well and strive to build a team that reflects the diverse composition of America itself. We strongly encourage applicants from historically under-represented communities to apply.
To Apply
Follow the link to the application page, complete the required fields, and submit a resume. Applications will be reviewed on a rolling basis.

• Please do not reach out directly to any team members. If you’d like additional information or to check the status of your application, email [email protected].**