Director, People Operations Jobs

Description
The Role:
At Charlotte Tilbury, we are looking for a motivated and collaborative Director of People Operations to join our dynamic, high-growth company! As a member of our People and Facilities Team in North America and our global People and Facilities team in the UK, you will be responsible for improving the efficiencies of our current processes and policies while fostering a thriving culture and ensuring compliance throughout the company.
The ideal candidate is someone who embraces Charlotte Tilbury’s values and executes with speed and quality to drive results and create an impact. Through effective communication and interpersonal skills, you and your team will be a trusted resource to our #1 customers - our employees, managers, and leaders.
Role Accountabilities

• Direct responsibility as lead for all people operations and core processes, such as:
• Budget management for the NA People team
• Be our HRIS superuser.
• Partnering closely with our NA People Partners to organize and manage all aspects of the employee lifecycle: onboarding, employee status changes, offboarding, promotions, transfers, and HRIS administration of compensation changes, benefits, and leaves.
• Use data to guide your decision-making, whether it is time saved automating a process or the ROI of delivering a great experience.
• Support the development of the digitalization of our workforce by creating toolkits for key HR programs and providing our employee population and all leaders with the tools they need to be successful
• Help drive and embed diversity, equity, & inclusion practices into all we do.
• Engage and educate employees and leadership on HR policies, programs, and compliance
• Partner and develop strong relationships with stakeholders both locally and globally.
• Company policy management, including the employee handbook and all policies and procedures
• Company compliance
• Drive North American People Operations strategy in alignment with our global and regional strategies.
• Manage and improve all reporting and data analytics, including global reports and North America dashboard, to ensure we leverage data for insights and future action planning

Oversees the management of our Total Rewards function by providing guidance and development to existing Total Rewards team members
Requirements
Reporting Relationships: Reports toVP of People & Facilities, North America. Oversees Manager of Total Rewards & Assistant Manager of People Operations & Total Rewards.
Key Selection Criteria

• Demonstrates a proactive and empathic attitude in gathering comprehensive information and insights.
• Strong understanding of local employment laws in North America
• Strong interpersonal skill set, including the ability to influence across all levels and regions.
• Ability to build from scratch. Tools, Processes, Workshops, etc.
• Balanced and fair in approach always, ability to challenge status quo.
• Self-starter, ability to work independently and handle multiple priorities simultaneously with strong operations and project management skills.
• Highly effective communication skills (written and oral) and ability to leverage communication skills to be the voice of courage/opposition/support when needed (and keen ability to know what is needed and when).
• Versatile approach by effectively utilizing your HR knowledge and expertise in detailed operational tasks and strategic planning for the future.
• Strong problem-solving ability with great attention to detail
• Experience in the utilization, implementation, and enhancement of enterprise-wide HRIS systems such as SuccessFactors
• Experience in small and large global companies (a plus if the experience with companies in hyper-growth mode)!
• Promotes effective communication by serving as a reliable and knowledgeable point of contact for employees, managers, and leaders throughout the organization.
• Strong Excel skills with a love for data and analytics
• 7-10 years minimum experience within HR/People function, specifically within HR Operations or Generalist role with a heavy operational focus
• Thrives in a fast-paced and ever-changing environment and takes the initiative.
• Systematic and analytical mindset with a focus on process improvement

Benefits
Base Salary Range: $125,000.00 - $150,000.00 USD **
Company Benefits

• Commuter Benefits (Pre-tax)
• 401(k) with Company match
• Birthday PTO
• Generous staff discount to use on all products.
• Employee Assistance Program (EAP)
• Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
• Medical, dental, and vision benefits
• Flex Spending Account (FSA)
• Paid Time Off