Director Of People Operations

Blue Wheel is a new breed of omni-channel digital commerce agency that services brands “from click to ship.” Blue Wheel’s core solutions range from front-end marketing and advertising and creative services to back-end support and fulfillment across direct-to-consumer, e-retail, and marketplaces - all under one roof. Blue Wheel’s best-in-class services are powered by proprietary advertising and reporting & analytics technology, Companion.
Your Role
The Director of People Operations will oversee all aspects of our People function and ensure the development and implementation of effective people strategies. The Director of People Operations will be responsible for leading a team of HR professionals and collaborating with cross-functional stakeholders to attract, develop, and retain top talent. This role requires a combination of strategic thinking, strong leadership, and a deep understanding of HR best practices. The person most successful in this role will always be striving for greater and thinking What’s Next?
In the first month you will…

• Immerse yourself in BW’s culture and teams
• Take a deep dive into business/people needs and objectives
• Establish and cultivate positive relationships with key decision-makers

Sharpen Your Skills In Month 2 By…

• Leading and mentoring the People Team providing guidance and support on all people related matters including employee relations, talent acquisition, performance management, comp and benefits, learning and development and employee engagement.
• Overseeing talent acquisition efforts, including sourcing strategies, candidate assessment, and onboarding processes, to attract and hire top talent across all levels of the organization.
• Collaborating with senior leadership to assess and anticipate the organization's people-related needs, developing and implementing initiatives to address current and future challenges.

Execute in Month 3 by…

• Leading the design and implementation of competitive and comprehensive compensation and benefits programs that attract and retain top talent while ensuring internal equity and compliance.
• Partnering with managers to provide coaching and guidance on employee relations matters, ensuring fair and consistent resolution of issues and promoting a positive work environment.
• Championing employee engagement and retention efforts, utilizing surveys, feedback mechanisms, and recognition programs to continuously improve the employee experience.

Desired Skills & Experience

• Experience in an agency or digital setting is highly preferred.
• Professional certifications such as PHR, SPHR, or SHRM-SCP are highly desirable.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and managerial skills, with the ability to build and motivate high-performing teams.
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization.
• Exceptional problem-solving and decision-making abilities, with a focus on finding innovative and practical solutions.
• Strategic mindset with the ability to think analytically and make data-driven decisions.
• Proven track record of successfully managing and implementing HR initiatives and programs.
• 5+ years of experience in a strategic HR leadership role, preferably as a Director of People Operations or equivalent.
• Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree is a plus.
• Demonstrated experience in developing and executing comprehensive people strategies.