Creative Learning And Development Strategist

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Pay

$106,100 - $159,100 a year

Job Type

Full-time

This role is located in Downtown Dallas, Texas and office presence is required a minimum of 3 days per week.

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.

Overall Purpose:AT&T Learning & Development is transforming AT&T’s approach to leadership growth. AT&T Learning & Development is the undisputed Leadership Development organization at AT&T that equips leaders of teams and organizations to solve critical business problems using an approach focused on research, data, and application. AT&T Learning & Development executes on our strategy through a human-centered design approach. The Creative Learning & Development Strategist will be responsible for leading the creative process for designing and testing leadership development experiences based on specific problems of leaders throughout AT&T.

Description: Strategic user-centered design within AT&T Learning & Development combines art and science. It is an act of cross-functional collaboration and deep empathy with our internal customers. It’s dedicated to driving results. The Creative Learning & Development Strategist uses design thinking practices to help diagnose clients’ challenges with curiosity and an insightful point of view. In turn, the Strategist will collaborate with various members of the team and the client to create experiences and solutions that drive the change they wish to see. This Strategist role is a connector of ideas, a truth teller, and a bridge builder.

Responsibilities

• Architect experiences and solutions from beginning to end, as an output of the cross-functional collaboration with AT&T Learning & Development team members to drive desired change in the business
• Generate unexpected, creative ideas for our clients’ businesses
• Coordinate and conduct user interviews, focus groups, user testing, and competitive research to inform strategy
• Research and synthesize the broader context—connections, relationships, market, human dynamics—related to the client, the industry, the moment, etc. to deepen understanding of the shape and nature of the problem(s) to solve for
• Explore the nature of client challenges in order to prepare for creative facilitation sessions in ways that lead to decisions, action, and progress
• Apply business expertise when exploring and communicating with our end-users’ about their challenges and the potential solutions
• Write in a clear, compelling way that is purposeful, beautiful, and impactful
• Serve as the primary integrator across all functions between human needs, business value, and learning solutions to improve existing and define new service models
• Design experiences for meetings, break-out sessions, tools, etc. that drive to desired outcomes
• Facilitate the creative process through ideation and design sprints where the team will work collaboratively to brainstorm, prototype, and test a variety of experiences and solutions for defined end-user problems
• Present and facilitate with poise in structured moments with stakeholders and Sr. Executives

Experience/Skills/Qualifications

• Demonstrate deep interpersonal skills, autonomy, comfort with ambiguity, and a strong performance mindset
• Experience building strong relationships with clients and partners in highly collaborative team environments
• 5+ years of work experience in research, consulting, learning, or design
• Passionate about getting to root causes and defining problems
• Aim for greatness in craft and thinking
• Exceptional written communication and presentation skills

Our Creative Learning & Development Strategists earn between $106,100 - $159,100. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Disability Benefits (short term and long term)
• Adoption Reimbursement
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Paid Parental Leave
• Paid Caregiver Leave
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Tuition reimbursement program
• Employee Assistance Programs (EAP)
• Life and Accidental Death Insurance
• Extensive employee wellness programs
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Ready to join the #LifeAtATT? Apply today!