Manager Ii, Learning And Development

Position Summary...

What you'll do...

Who we are...

The Walmart Data Ventures team exists to unlock the full value of Walmart's data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we're seeking entrepreneurial individuals to help drive data productization from concept to deployment.

What you'll do...

The Manager II, Learning & Development will be a part of the Customer Success team within Revenue Operations who is central to the continued growth and success of Walmart Data Ventures. This role is a highly cross-functional individual contributor position that will manage multiple knowledge program workstreams and will have exposure across the eight teams within Data Ventures including Merch Academy. The ideal candidate will have a strong background in content/course development, class facilitation, instructional design, adult learning, product training. This role requires an exceptional individual who is intellectually curious, enthusiastic, detail-oriented, relationship-driven, highly adaptable and a self-starter with a passion for end-user experience.

Responsibilities include...

• Reporting inconsistencies and deficiencies to senior leadership; providing training feedback to associates; working with associates to resolve inconsistencies and deficiencies in learning; and increasing work productivity and reducing overall cost
• Managing learning content by auditing existing learning materials; creating, reviewing, and editing final drafts; adapting content to changing learner needs; collaborating with subject matter experts; determining operating parameters; aligning content with business goals and initiatives; maintaining consistency through quality control measures; and providing project status updates to stakeholders
• Developing and maintaining the development of complex training programs, performance support tools, and resources by conducting research on learning needs, learning environments, knowledge gaps, and behavioral changes; designing and developing a suite of blended learning options; and ensuring alignment with technology and business support infrastructure
• Implementing training development standards and governance by adhering to governance processes for content development and maintenance; communicating standardized training processes to key business partners in order to ensure operational continuity; identifying opportunities to replicate best practices and processes; making recommendations for implementation and delivery approaches; providing process definition and management to the organization; ensuring leadership and implementation teams have necessary materials; and managing the internal control assessment and remediation approach
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning
• Creating and overseeing the learning environment by researching industry techniques that increase facilitation effectiveness, knowledge retention, learner engagement, developing best practice approaches and ensuring integration into the facilitation program; delivering training materials; developing and delivering train-the-trainer programs; and collaborating with internal partners
• Ensuring compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Managing program effectiveness by measuring and analyzing trainee performance; identifying program inconsistencies and deficiencies

You will sweep us off our feet if you...

• Have experience in creating multi-modal training content through software such as Articulate, Vyond, or Camtasia. And familiarity with different LMSs.
• You have the ability to context switch between learning system-level thinking and attention to minute details
• You have a background in Instructional Design, Content Writing, and Facilitation
• Have experience working in collaboration with product teams, engineers, account, and management
• Have previous experience working in learning and development
• Are a team player who is a self-starter and enjoys a fast-paced, results-oriented environment
• Are trust based, strong relationship builder with internal and external partners
• Are tenacious, dedicated and thrive working with ownership, autonomy, and a healthy dose of competition
• Are highly adaptable with demonstrated ability to prioritize work and flex where needed
• Excellent verbal and written communication skills for internal and external communication
• Have merchandising/retail knowledge, specifically retail metrics, and are comfortable working with data
• Have customer-centered/end-user mindset focused on delighting our customers
• Have experience in developing and executing training collateral, working on cross-functional initiatives
• You are an expert in Project Management and can balance multiple workstreams

Minimum Qualifications

Bachelor's degree in Business, Human Resources, Education, Communications or related field and 1 years' experience in adult learning, training

content development, or related area OR 3 years' experience in adult learning, training content development, or related area.

Preferred Qualifications...

Instructional Design Software, Leading a cross-functional team, Project Management

Retail / merchandising background

Masters: Human Resources, Masters: Learning and Development

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $65,000.00-$139,000.00

Additional Compensation Includes Annual Or Quarterly Performance Incentives.

Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)
• Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications

Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 2 years' experience in adult learning, training

content development, or related area OR 4 years' experience in adult learning, training content development, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Instructional Design Software, Leading a cross-functional team, Project Management

Masters: Human Resources, Masters: Learning and Development

Project Management - Project Management Professional - Certification, Six Sigma - Certification

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America