Client Manager Jobs

The Client Manager provides high-level support to the President and senior consultants of BGA and to our clients. We are a staff of less than five so this position would engage with every aspect of our work and all our clients. The Client Manager is responsible for ensuring an outstanding experience for BGA clients by supporting the President, providing prompt attention to client requests, and overseeing delivery of services and materials.

BGA works almost exclusively in the progressive community and the successful candidate will share our commitment to progressive values and bring a sense of joy to the work.We all work virtually and the successful candidate will be able to manage his/her/their time independently and be exceptionally self-motivated.

The ideal candidate is also highly organized, manages up effectively, and has impeccable attention to detail.We cannot stress enough how much attention to detail matters here.The successful candidate will appreciate and enjoy the fast-paced nature of our work and of working at the speed of clients who are in the national spotlight.

We are also committed to mentoring and the ideal candidate would also have an interest in fundraising and in learning fundraising as a skill set. While this is a mid-level position, we have a strong interest in developing our staff and a talented individual would be provided with many opportunities for growth.

Primary Responsibilities

Support to President and senior consultants

• Compose correspondence
• Provide all relevant information and logistical details pertaining to scheduled meetings and calls
• General development support as assigned
• Maintain client database and filing system
• Provide high-level support in daily administrative duties
• Provide support to the senior consultants at key strategy meetings by keeping notes, tracking action items, and preparing follow up documents for clients
• Manage all aspects of principal schedule including full responsibility foran active calendar and arranging all client meetings

Project Management

• Provide logistical and technical support for trainings, strategy sessions and convenings
• Coordinate all internal team meetings
• Provide occasional logistical and technical support for fundraising events
• Project manage internal and external deliverables and help prioritize action items
• Assist with materials production for trainings including handouts, PowerPoint decks, etc.

Research

• Conduct research on organizations, prospect research on donors, etc.

Materials production and design

• Manage production schedule for client reports
• Format and copy edit internal and external documents

Qualifications

• Exceptional ability to set up and maintain solid systems.
• Ability to think through the day-to-day logistics of schedules and be able to make last minute changes as needed.
• Ability to organize and prioritize work.
• Self-motivated, flexible, and able to work well in a team environment.
• Outstanding and uncompromising attention to detail.
• Two+ years’ experience in an administrative position reporting directly to senior management, preferably in a non-profit organization.
• A deep and abiding commitment to progressive issues.
• Proficiency in Microsoft Word, Excel, and PowerPoint. Experience with donor management software a plus.
• A strong interest in fundraising and development.
• Ability to meet deadlines, prioritize, and perform a wide variety of tasks over the course of the workday.
• Ability to work independently and with professional discretion in performing work assignments.
• Excellent interpersonal skills.
• A passion for social justice!

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