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Specialist Help Desk Support Jobs in Prince George's, Maryland

Help Desk Specialist I
By TekSynap At College Park, MD, United States
Relevant technical certification (such as a Security+, A+, Network+, CCNA, or GSEC)
A.S. / A.A. Degree and 4 additional years’ experience
8 additional years directly related experience.
Provide phone and in-person support to users in the following areas:
Applications developed under this contract or predecessors.
Serve as the initial point of contact for troubleshooting network applications, hardware, software, PC, and printer problems.
Help Desk / Desktop Support
By GovFirst At Upper Marlboro, MD, United States
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Knowledge in System Patching and Virus protection Products High level of written communication and documentation skills
Installing, configuring, and maintaining operating system workstations in support of business processing requirements.
Broad knowledge of Network and Server systems with a general ability to understand complex environments.
Citrix certifications as applicable (desired)
A+ Certification or higher desired
Help Desk Support Technician
By TechnoGen, Inc. At Baltimore, MD, United States
Experience with remote troubleshooting preferred.
Possession of A+ (Remote Technician) and Network+ certification is preferred.
Skill in providing technical assistance, guidance, and training to users of varying levels of skills and abilities.
Work location will be remote work until further notice.
Performs basic troubleshooting and triage of computers via remote computer access and phone.
Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call centre environment
Help Desk Specialist Jobs
By Earth Resources Technology, Inc At , Suitland
Work with Network Teams and management to provide detailed reporting and updates.
Attend weekly meetings to provide feedback to Management
Provide monitoring services for Satellite Systems.
Identify alarms and alerts and respond in accordance with Government directives and procedures.
Create tickets and provide daily logs for activities processed.
Multitasking within different software platforms in a virtual environment.
Help Desk Support Technician
By Tryfacta, Inc. At Dundalk, MD, United States

Help Desk Support Technician Tryfacta is a leading company in the technology services industry that empowers clients to envision new business possibilities. We enable them to build and reshape ...

Help Desk Support Technicians
By E-talentnetwork At Middle River, MD, United States

Experience With Remote Troubleshooting Preferred.

Help Desk Specialist I
By COMSO, Inc. At Linthicum Heights, MD, United States
Facilitate infrastructure management, continuous integration, environment configuration and deployment
Strong experience in: Linux system administration, Docker, AWS, C2S, or cloud experience, GitLab pipeline, Ansible pipeline
Support the project’s compliance and security posture
Focus on delivering the automation that enables all the other teams to operate smoothly
ACTIVE SECURITY CLEARANCE: TS/SCI w/ POLYGRAPH REQUIRED
100% company-paid Medical deductible w/ low premiums, Dental, Vision
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

L2/L3 Help Desk Support Technician
By Next Level Solutions At Annapolis, MD, United States
● Providing technical consultations and knowledge transfer to sales and technical support reps, including internal product training.
● At least 5 years of experience as IT Helpdesk or relevant experience
● Experience in troubleshooting different types of operating systems / units (windows, mac/ios, etc)
● In-depth knowledge of computer systems and mobile devices
● Hands on experience with diagnosing and resolving basic technical issues
● Experience in using a ticketing system
Help Desk / Desktop Support
By GovFirst At Maryland, United States
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Knowledge in System Patching and Virus protection Products High level of written communication and documentation skills
Installing, configuring, and maintaining operating system workstations in support of business processing requirements.
Broad knowledge of Network and Server systems with a general ability to understand complex environments.
Citrix certifications as applicable (desired)
A+ Certification or higher desired
Help Desk Support Technician
By Alliance InfoSystems, LLC At Hunt Valley, MD, United States
Experience in a Managed Service Provider (MSP) environment preferred.
Advanced remote access solution implementation and support: VPN, Terminal Services, and Citrix.
1 year of IT or related experience required.
Network+ and Security+ certification preferred.
Ability to communicate effectively with users at all skill levels and utilize methods: such as telephony, email, active listening, and customer-care.
Demonstrated skills to diagnosis technical issues.
Help Desk Specialist Jobs
By OBXtek At Annapolis, MD, United States
Apple Certified Mac Technician (ACMT), and
Linux Mastery or CompTIA Linux +
Active Public Trust Or Secret Clearance Required.
Full vaccination will be required and verified unless an accommodation request is approved.
Help Desk Support Jobs
By Erickson Senior Living At , Baltimore, Md From $22 an hour
We are an Award-wining Workplace and offer a comprehensive benefits package, detailed here:
Leveraging knowledge base articles to resolve customer incidents
We are looking for a Help Desk Support Analyst with experience in the following:
Commensurate with experience starting at $22.00/ hourly
Supporting desktop, laptop and network issues
Scheduling appointments for computer services through a ticketing
Help Desk Specialist Jobs
By TechJoy At Waukesha, WI, United States
Strong technical support and troubleshooting skills
Proven experience in help desk support and customer service
Excellent communication skills and attention to detail
CompTIA A+ Certification or equivalent is preferred
Expertise in desktop computers and hardware configurations
Ability to work well in a team and independently
Help Desk Specialist Jobs
By CompTech Computer Technologies At Columbus, Ohio Metropolitan Area, United States

Two (2) years of IT experience

One (1) year of Help Desk experience

Computer Technician / Help Desk Support
By Enterprise Computer, LLC At Clinton, CT, United States
Exceptional organizing and time-management skills
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Offer timely technical support and teach users how to utilize computers correctly
A+ or other Industry standard certifications
Proven experience as computer technician or similar role
Help Desk Specialist Jobs
By MicroFuze IT Inc At Corsicana, TX, United States
·Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly.
·Strong problem-solving and analytical skills to diagnose and resolve technical issues effectively.
·Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, etc.) will be a plus.
·Familiarity with common operating systems (Windows, macOS, etc.) and productivity software (Microsoft Office, Google Workspace, etc.).
·Basic understanding of networking concepts and protocols.
·Customer-centric approach with a commitment to delivering exceptional service and support.
Help Desk Support Jobs
By Biogensys At Hamilton Township, NJ, United States
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Help Desk Specialist Jobs
By Duane Morris LLP At Greater Philadelphia, United States
The hours for this position will be 12:00 pm - 8:00 pm.
· Comprehensive Healthcare, Dental, Vision, and Prescription Plans
· Commuter, HSA and FSA Spending Accounts
· Short-term and Long-term Disability and Life Insurance Coverage
· 401k and Pension Plan
· 22 PTO Days, 11 paid holidays
Help Desk Specialist - Steer Health
By Steer Health At Addison, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist - Steer Health
By Steer Health At Dallas, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Support Jobs
By Hydrogen Group At Denver Metropolitan Area, United States
Experience in the education data sector is a plus.
Offering email and phone support to data respondents year-round.
Strong interpersonal skills with a constructive approach.
General knowledge of technical applications and technologies.
Excellent written and verbal communication skills, especially conveying complex technical information.
Help Desk Support - Remote (MUST be based in Denver area)
Help Desk Specialist Jobs
By EPITEC At Greater Chicago Area, United States
Experienced with the use of ServiceNow or similar ITSM software (i.e. Remedy), specifically Incident Management and Dashboards/Reporting.
Management and facilitation of Incident reporting for Dealer eSites availability.
Additional duties as assigned by ITSM Operations management.
Requires a college or university degree, technical certification or equivalent experience.
This individual can work fully remotely supporting CST hours, Monday - Friday.
Manage Dealer eSites incidents to drive incident resolution and Mean Time to Repair (MTTR) metrics.
Help Desk Support Iii
By NextRow Digital At Denver, CO, United States
Experience working within the education data sector.
Effective and constructive interpersonal skills.
General knowledge of technical applications and technologies.
Detail oriented (i.e., proofing work, spelling, grammar, formatting, etc.).
Ability to collaborate and communicate with internal and external customers (i.e., school districts, BOCES, other CDE units, etc.).
Demonstrates initiative and exhibits a proactive approach to work.
Help Desk Specialist (Remote In Us)
By Talentify.io At United States
We offer competitive compensation and benefits, including self-managed PTO and significant 401k contributions.
Entry-level position, with experience or certifications preferred
Escalate customer support requirements as needed and communicate relevant information
Excellent communication and customer service skills
Ability to manage and coordinate with third-party vendors
Opportunity to work with a team that solves problems with clients, rather than for them
Help Desk Support Specialist
By Georgia Gwinnett College At Lawrenceville, GA, United States
Demonstrated experience with end user account management.
Demonstrated experience using Helpdesk/Service Desk ticket management system.
Utilize Active Directory and Azure for account management and computer organizational unit management; perform other duties and project work as assigned.
Demonstrated 4 years work experience in Helpdesk or technology support role in higher education/public sector environment.
Demonstrated 3 years of experience in Helpdesk or technology support role
Demonstrated experience troubleshooting infrastructure and network related issues.
Help Desk Specialist (Ft)
By Optus At Jonesboro, AR, United States
Escalates complex issues or customer complaints to Tier-2, Management, or 3rd party to ensure timely resolution if needed.
Other duties or tasks as assigned by management.
Experience with Microsoft Word, Excel, and Outlook is required.
Must be a team player with a positive attitude and able to demonstrate excellent customer service skills.
Strong written and verbal communication skills are required.
Provide exceptional customer service to a variety of national account locations.
Help Desk/Certified Records Specialist
By CACI At , Ashburn, 20147
Hands on experience with incident and problem management
Device setup and management for new software system.
We offer competitive benefits and learning and development opportunities.
Requires strong communication and excellent customer service skills. Role may be considered mission critical.
Requires a High School degree or equivalent, and at least 5 years of related work experience
You Will Bring These Qualifications:
Help Desk Specialist I
By Superior Court of California, County of Riverside At , $57,096 - $74,880 a year
A robust benefit plan including medical, dental, vision, disability and life insurance
The Court offers medical and dental plans.
The Court’s offers a vision plan.
EAP is a benefit provided by Superior Court of California, County of Riverside for all employees.
Annual merit increases for satisfactory job performance including a 2% COLA effective July 1, 2024.
About the Riverside Superior Court
Help Desk & User Support Technician
By SymphonyAI At , San Diego, 92131 $19 - $21 an hour
RACE: Innovates and accelerates the creation, development, and end-to-end management of Private Brands.
Basic computer knowledge including Microsoft skills
Previous experience providing customer support helpful, but not necessary
Excellent communication skills with proficiency with English a must.
Global experience – your peers and future friends in 5 countries
First point of contact for customers seeking technical assistance via phone or email
Help Desk Support Specialist
By Aimic Inc At Jackson, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Jackson, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.