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Specialist Help Desk Support Jobs in Maryland

Help Desk Specialist I
By TekSynap At College Park, MD, United States
Relevant technical certification (such as a Security+, A+, Network+, CCNA, or GSEC)
A.S. / A.A. Degree and 4 additional years’ experience
8 additional years directly related experience.
Provide phone and in-person support to users in the following areas:
Applications developed under this contract or predecessors.
Serve as the initial point of contact for troubleshooting network applications, hardware, software, PC, and printer problems.
Help Desk Support Technician
By TechnoGen, Inc. At Baltimore, MD, United States
Experience with remote troubleshooting preferred.
Possession of A+ (Remote Technician) and Network+ certification is preferred.
Skill in providing technical assistance, guidance, and training to users of varying levels of skills and abilities.
Work location will be remote work until further notice.
Performs basic troubleshooting and triage of computers via remote computer access and phone.
Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call centre environment
Help Desk Specialist Jobs
By Earth Resources Technology, Inc At , Suitland
Work with Network Teams and management to provide detailed reporting and updates.
Attend weekly meetings to provide feedback to Management
Provide monitoring services for Satellite Systems.
Identify alarms and alerts and respond in accordance with Government directives and procedures.
Create tickets and provide daily logs for activities processed.
Multitasking within different software platforms in a virtual environment.
Help Desk Support Technician
By Tryfacta, Inc. At Dundalk, MD, United States

Help Desk Support Technician Tryfacta is a leading company in the technology services industry that empowers clients to envision new business possibilities. We enable them to build and reshape ...

Help Desk Support Technicians
By E-talentnetwork At Middle River, MD, United States

Experience With Remote Troubleshooting Preferred.

Help Desk Specialist I
By COMSO, Inc. At Linthicum Heights, MD, United States
Facilitate infrastructure management, continuous integration, environment configuration and deployment
Strong experience in: Linux system administration, Docker, AWS, C2S, or cloud experience, GitLab pipeline, Ansible pipeline
Support the project’s compliance and security posture
Focus on delivering the automation that enables all the other teams to operate smoothly
ACTIVE SECURITY CLEARANCE: TS/SCI w/ POLYGRAPH REQUIRED
100% company-paid Medical deductible w/ low premiums, Dental, Vision
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

L2/L3 Help Desk Support Technician
By Next Level Solutions At Annapolis, MD, United States
● Providing technical consultations and knowledge transfer to sales and technical support reps, including internal product training.
● At least 5 years of experience as IT Helpdesk or relevant experience
● Experience in troubleshooting different types of operating systems / units (windows, mac/ios, etc)
● In-depth knowledge of computer systems and mobile devices
● Hands on experience with diagnosing and resolving basic technical issues
● Experience in using a ticketing system
Help Desk / Desktop Support
By GovFirst At Upper Marlboro, MD, United States
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Knowledge in System Patching and Virus protection Products High level of written communication and documentation skills
Installing, configuring, and maintaining operating system workstations in support of business processing requirements.
Broad knowledge of Network and Server systems with a general ability to understand complex environments.
Citrix certifications as applicable (desired)
A+ Certification or higher desired
Help Desk / Desktop Support
By GovFirst At Maryland, United States
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Knowledge in System Patching and Virus protection Products High level of written communication and documentation skills
Installing, configuring, and maintaining operating system workstations in support of business processing requirements.
Broad knowledge of Network and Server systems with a general ability to understand complex environments.
Citrix certifications as applicable (desired)
A+ Certification or higher desired
Help Desk Support Technician
By Alliance InfoSystems, LLC At Hunt Valley, MD, United States
Experience in a Managed Service Provider (MSP) environment preferred.
Advanced remote access solution implementation and support: VPN, Terminal Services, and Citrix.
1 year of IT or related experience required.
Network+ and Security+ certification preferred.
Ability to communicate effectively with users at all skill levels and utilize methods: such as telephony, email, active listening, and customer-care.
Demonstrated skills to diagnosis technical issues.
Help Desk Specialist Jobs
By OBXtek At Annapolis, MD, United States
Apple Certified Mac Technician (ACMT), and
Linux Mastery or CompTIA Linux +
Active Public Trust Or Secret Clearance Required.
Full vaccination will be required and verified unless an accommodation request is approved.
Help Desk Support Jobs
By Erickson Senior Living At , Baltimore, Md From $22 an hour
We are an Award-wining Workplace and offer a comprehensive benefits package, detailed here:
Leveraging knowledge base articles to resolve customer incidents
We are looking for a Help Desk Support Analyst with experience in the following:
Commensurate with experience starting at $22.00/ hourly
Supporting desktop, laptop and network issues
Scheduling appointments for computer services through a ticketing