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Junior It Support Specialist Jobs

Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
Junior Support Specialist Jobs
By The Robin Hood Foundation At , New York, 10003 $24 - $28 an hour
Other responsibilities may include backing up the IT Manager with the following:
Prioritize issues and create a plan for resolution within SLA timeframes; escalate problems (when required) to the appropriately experienced technician
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to assist in problem resolution
Consult with users at the work unit or departmental level on complex problems/issues and offer appropriate solutions
B.A. or B.S. with focus on technology or a related field preferred with at least one year of experience required.
Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
Junior It Support Engineer
By Steampunk At , Mclean, 22102
Assist with new hire orientations with new IT technology configurations, software, and remote access
Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting and configurations
Manage user groups and computer accounts in Microsoft Azure
Ability to integrate and troubleshoot technology with printers, conference room AV connections, Teams calls, remote access to Steampunk cloud systems
Experience with troubleshooting Microsoft (Office) 365 applications
Possess good communication skills and the ability work directly with Steampunk employees and contractors to troubleshoot IT issues
Junior It Support Specialist
By Constellis At , Herndon, 20170
On-the-job Training, Skills Development & Certifications
Maintain Windows Workstations, build, troubleshoot, configure and manage.
Manage hardware and software inventory.
One year of Help Desk Technician or other IT Customer Support experience required.
Maintain user accounts and groups in Active Directory.
Administer and troubleshoot VPN Client.
It Support Specialist Jobs
By Maine immigrant & Refugee Services At Lewiston, ME, United States
Degree in computer science or equivalence experience/qualifications
Manage and track physical inventories by staff, department and programs
Demonstrate experience installing, configuring and supporting operating systems, PCs, printers, and other hardware
Excellent customer services, organizational, interpersonal and communication skills
Install, configure, upgrade hardware/software on workstations
Identify, research and resolve technical problems
Junior It Specialist Jobs
By OneStream At , $45,000 - $55,000 a year
1+ years of experience in the IT Support Field with basic level knowledge and experience in the following:
End user support (Incident Management and Request Fulfillment)
Comfortable communicating with all levels of management
Provide telephone, in-person and remote online support to employees.
Upon ticket submission, provide updates, status and completion information to manager and/or users within ticketing system (ServiceNow).
Excellent written and verbal communication skills
It Support Specialist Jobs
By Sparksoft Corporation At ,
Utilize a knowledge management solution and provide input on enhancing knowledge articles for efficient service.
Record and monitor all end user requests in the Service Management system.
Software product testing including test planning, documentation, execution, defect management and reporting
Security software monitoring and support (Anti-Virus alerts and management)
Inventory control (Asset deployment and inventory management)
Provide feedback to enhance the current capabilities with automation, AI, and machine learning solutions.
It Services Assistant/Junior Specialist
By Montgomery County Intermediate Unit 23 At , $26.35 an hour
Specialized skills in area to be able to work autonomously as proven through work experience.
HS Diploma or equivalent; Associates degree or equivalent work experience preferred.
1-3 years of experience in any specialized area required as part of the job functions.
Professional approach to their work that includes very strong customer service skills.
Strong technology skills, including extensive use of Microsoft applications as well as MCIU software.
Ability to manage time, meet deadlines, and read and understand highly technical documents.
It Support Specialist Jobs
By ComResource At Columbus, Ohio Metropolitan Area, United States
Day to Day Job Duties:
Mentor junior IT team members with proper IT procedures and support knowledge.
Experience with troubleshooting and maintaining Microsoft Windows desktop operating systems. (3 years)
Experience with Microsoft Windows Server 2012 and above. (1 year)
Strong problem-solving skills – able to track issues through resolution.
Knowledge of network wiring and networking concepts is a plus.
It Support Specialist Jobs
By Siteimprove At , Bellevue, Wa $60,000 - $80,000 a year
Experienced with Microsoft products and troubleshooting.
Experienced with hardware troubleshooting and support.
Base pay will depend on the position, individual qualifications, market, and other operational business needs.
Support via ServiceDesk and onsite.
User administration in Active Directory, Office 365, and other systems.
Creation of user guides and other documentation.
It Support Specialist Jobs
By Town of Southern Pines At , Southern Pines, Nc $47,734 - $71,600 a year

Please click here for a summary of benefits:

Please click here for a full job description:

Junior Applications Support Specialist
By NYC Careers At , Queens, 11101, Ny $75,000 - $90,000 a year

30-30 Thomson Avenue, LIC, NY 11101

New York City Residency is not required for this position

It Support Specialist- Digital
By Motion Recruitment At Sunnyvale, CA, United States
Bachelor’s degree in a technical discipline or equivalent experience
2+ years related IT support experience in a mixed Mac and Linux environments
Experience in the administration of Google Workspace and other cloud apps
Strong experience in using and in the administration of Jamf
Knowledge of Android and iOS mobile device support
Experience with Amazon Web Services and/or Google Cloud Platform
It Support Specialist Jobs
By ZBeta Consulting At , , Tx
2+ years’ experience related to Help Desk and/or IT Support
Experience in the set-up, configuration, and use of computer hardware, software, and networks
Excellent written, oral, and interpersonal communication skills
All offers of employment are contingent upon successful completion of a background check
Strong customer service orientation, a team player with the ability to establish collaborative working relationship
Exceptional attention to detail and highly organized, with the ability to prioritize and balance workloads
It Support Specialist Jobs
By Sanitas At , Irving, 75039, Tx
Provides onsite and remote support.
Computer, devices, network, and software troubleshooting and problem-solving skills required.
Knowledge of networking and AD environment.
Exceptional written, verbal, and presentation communication skills
Strategic and operational leadership skills
Detail-oriented, well-organized critical thinker with strong analytical skills
It Support Specialist Jobs
By PosiGen At Marrero, LA, United States
Assist Technical Lead with management of Active Directory, Okta, and Google Workspace ecosystems
Collaborate with IT Manager to manage stocks of equipment, consumables and other supplies
Work closely with hiring managers to recover equipment following employee separation
Create user level training documentation and add solutions to the knowledge base as needed
1+ years of experience working in a Help Desk call center environment
Technical degree or technical certification/certificate (preferred)
It Support Specialist Jobs
By PosiGen At River Ridge, LA, United States
Assist Technical Lead with management of Active Directory, Okta, and Google Workspace ecosystems
Collaborate with IT Manager to manage stocks of equipment, consumables and other supplies
Work closely with hiring managers to recover equipment following employee separation
Create user level training documentation and add solutions to the knowledge base as needed
1+ years of experience working in a Help Desk call center environment
Technical degree or technical certification/certificate (preferred)
Junior It-Servicedeskmedewerker Gouda Jobs
By Experis At United States
Doorgroei binnen alle practice areas. Uiteindelijk richting projectmanagement, security of toch beheer? Het kan!
Persoonlijke fieldmanager: jouw vaste contactpersoon gedurende jouw gehele dienstverband.
Stage) ervaring op een IT-Servicedesk.
IT-gerelateerd mbo 3 of 4 diploma.
Kennis van TOPdesk, Windows 10, Office365 en Active Directory.
Proactieve houding en sterke communicatieve vaardigheden.
It Support Specialist Jobs
By RLDatix At New Jersey, United States
Show effective use of time management skills
Have strong analytical and problem solving skills
Maintain strong communication and interpersonal skills, both over the phone and in person
Provide 1st and 2nd line support for all RLDatix employees, business systems, applications and services in all geographical locations
Escalate calls to internal and external support providers where necessary
Interact with internal clients on all levels to help resolve IT related issues and provide answers in a timely manner
Junior It Technician Jobs
By Aero-Graphics, Inc. At Salt Lake City, UT, United States
1-2 years of experience in a technical support role
Excellent problem-solving and communication skills
Basic programing skills in Python, C# or PowerShell.
Ability to install and manage Windows & Linux systems.
Working knowledge of Azure Active Directory administration and other MS technologies (Office 365) in corporate environments.
Net+, A+ and/or CCENT certifications a plus.

Are you looking for an exciting opportunity to join a fast-growing IT team? We are looking for a Junior IT Support Specialist to join our team and help us provide excellent technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, providing technical advice, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot computer problems
• Excellent customer service skills
• Ability to work independently
• Knowledge of network systems
• Ability to work in a fast-paced environment
• Excellent communication skills
Job Qualifications
• Bachelor’s degree in computer science or related field
• At least one year of experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of Windows and Mac operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of Windows and Mac operating systems
Job Experience
• At least one year of experience in a technical support role
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to isolate problems
• Determine and implement solutions to computer-related problems
• Provide technical support over the phone or via email
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Provide technical advice and guidance to users