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Junior It Support Specialist Jobs in New York

Junior Support Specialist Jobs
By The Robin Hood Foundation At , New York, 10003 $24 - $28 an hour
Other responsibilities may include backing up the IT Manager with the following:
Prioritize issues and create a plan for resolution within SLA timeframes; escalate problems (when required) to the appropriately experienced technician
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to assist in problem resolution
Consult with users at the work unit or departmental level on complex problems/issues and offer appropriate solutions
B.A. or B.S. with focus on technology or a related field preferred with at least one year of experience required.
Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
Junior Applications Support Specialist
By NYC Careers At , Queens, 11101, Ny $75,000 - $90,000 a year

30-30 Thomson Avenue, LIC, NY 11101

New York City Residency is not required for this position

Junior It Support Technician
By Point to Point Solution, Inc At New York City Metropolitan Area, United States
• Create and maintain troubleshooting documentation for the end-user knowledge base.
• General knowledge of networking concepts
• Experience using Windows operating systems and MacOS
• Excellent writing skills for documenting workflows
Medical / Dental / Vision Insurance
• Provide timely technical support through our Freshdesk ticketing system, adhering to SLAs.
Junior It Support Specialist
By Recruits Lab (We're hiring) At Queens, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
Junior It Support Specialist
By HistoWiz At New York, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
It Support Specialist Jobs
By Michael Page At New York, United States
5+ Years Experience in IT Support
Law Firm Experience is NICE to Have
Experience with ServiceNow, Teams, and Duo
Competitive Compensation Package|Great Growth Potential
Desktop, Laptop, Mobile, Printer Configuration
Strong Proficiency in Microsoft and iOS Applications
Junior It Support Engineer
By OptionMetrics At , New York, Ny
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have ~1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
Junior It Support Engineer
By OptionMetrics At New York, NY, United States
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have :1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
It Support Specialist Jobs
By NYC Careers At , New York, Ny $85,371 - $119,883 a year
Reviewing and monitoring ticket queues for reporting to clients and operations management
Interaction with relevant project managers on new IT projects
Assisting with complex troubleshooting and repair activities
Ordering and maintaining inventory of spare parts and equipment
Imaging PCs with the correct software for departments
Adhering to client corporate policies, procedures and required training

Are you looking for an exciting opportunity to join a fast-growing IT team? We are looking for a Junior IT Support Specialist to join our team and help us provide excellent technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, providing technical advice, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot computer problems
• Excellent customer service skills
• Ability to work independently
• Knowledge of network systems
• Ability to work in a fast-paced environment
• Excellent communication skills
Job Qualifications
• Bachelor’s degree in computer science or related field
• At least one year of experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of Windows and Mac operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of Windows and Mac operating systems
Job Experience
• At least one year of experience in a technical support role
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to isolate problems
• Determine and implement solutions to computer-related problems
• Provide technical support over the phone or via email
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Provide technical advice and guidance to users