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Junior It Support Specialist Jobs in Maine

It Support Specialist Jobs
By Maine immigrant & Refugee Services At Lewiston, ME, United States
Degree in computer science or equivalence experience/qualifications
Manage and track physical inventories by staff, department and programs
Demonstrate experience installing, configuring and supporting operating systems, PCs, printers, and other hardware
Excellent customer services, organizational, interpersonal and communication skills
Install, configure, upgrade hardware/software on workstations
Identify, research and resolve technical problems

Are you looking for an exciting opportunity to join a fast-growing IT team? We are looking for a Junior IT Support Specialist to join our team and help us provide excellent technical support to our customers. You will be responsible for troubleshooting and resolving technical issues, providing technical advice, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description A Junior IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot computer problems
• Excellent customer service skills
• Ability to work independently
• Knowledge of network systems
• Ability to work in a fast-paced environment
• Excellent communication skills
Job Qualifications
• Bachelor’s degree in computer science or related field
• At least one year of experience in a technical support role
• A+ certification or other technical certifications
• Knowledge of Windows and Mac operating systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of Windows and Mac operating systems
Job Experience
• At least one year of experience in a technical support role
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to isolate problems
• Determine and implement solutions to computer-related problems
• Provide technical support over the phone or via email
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems and diagnose and solve hardware or software faults
• Provide technical advice and guidance to users