Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst (Erp)
By Yoh, A Day & Zimmermann Company At McKinney, TX, United States
Exhibit strong organizational and time management proficiencies.
Offer outstanding customer service to clients and end-users.
Exceptional interpersonal skills for effective collaboration with team members and clients.
Identify, dissect symptoms, conduct root cause analysis, and meticulously document solutions.
Proficiency in written and verbal communication.
Familiarity with ServiceNow or other ITSM tools.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Junior Application Engineer Jobs
By Patterned Learning AI At Houston, TX, United States
Strong programming skills with detailed knowledge of Java
Minimum 1 year of work experience - Remote (US/Canada residing people only, with work permit)
Work closely with the customer to understand the business requirements and processes.
Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
1+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions)
1+ years of experience with configuring either LIMS or ELN or similar software.
Application Support Analyst Jobs
By Planet Technology At Houston, TX, United States
Mixed of technical and vendor management experience
TMS experience in Top Tech (Terminal Management Systems)
Responsibilities include handling tickets for incident management, asset management tracking, user training, developing disaster recovery plans, patching/upgrades.
Must have friendly communication style (Vendor/Incident management)
Internal Support. Support the IT department with lifecycle management of assigned and dependent applications.
Centralized customer and transactional terminal data management server
Qad Application Support Analyst
By Exactech At , Gainesville, 32653, Fl
Functional/Technical Knowledge, Skills and Abilities Required:
Analyze issue trends and make recommendations to management, IT Business Solutions Architects and Business Analysts about system enhancements.
Communicate application problems and issues to key IT stakeholders, including management, development teams and end users.
Develop in-depth process and system knowledge of assigned business functions.
Build and maintain a QAD ERP knowledge base and frequently asked questions tools to aid users in self-service.
Understand and implement ISO related requirements of information systems.
Sr Technology Analyst - Application Support
By Southwest Airlines At , Dallas, 75235, Tx From $118,600 a year

Explore more Benefits you’ll love:

Pay amount does not guarantee employment for any particular period of time.

Systems Analyst, Aacu Application Support
By American Airlines At , Dallas, Tx
Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience
Ability to exercise strong vendor management skills and work collaboratively to achieve results
Minimum Qualifications- Education & Prior Job Experience
Adheres to the software release schedule, software compatibility matrix, and change management
Strong knowledge of the financial services industry, and credit union’s departments, products and systems
Extensive technical skills related to software applications
Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)
Junior Application Engineer Jobs
By Pattern Learning AI - Career & Tech Recruitment Reimagined! At New York, United States
Strong programming skills with detailed knowledge of Java
Work closely with the customer to understand the business requirements and processes.
Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
1+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions)
1+ years of experience with configuring either LIMS or ELN or similar software.
Preferred: knowledge of one or more of GWT, MySQL, Oracle, Tomcat, Linux, AWS
Junior Application Engineer Jobs
By Pattern Learning AI - Career & Tech Recruitment Reimagined! At New York, NY, United States
Minimum 1 year of work experience - fully remote position. Freshers are also encouraged to apply.
Essential Responsibilities include the following: (Other duties may be assigned.)
Special Benefits You Will Love
Junior Application Engineer, US/Canada Residents only, Full-Time, Salary $70K-$80K
We Are Looking For People Who Are
Support Application Analyst Jobs
By QUANTEAM - North America (RAINBOW PARTNERS Group) At Chicago, IL, United States
Following escalation procedures for incident and problem management.
End to end management of specific projects
Creating and management issus and incident tickets
Sharing knowledge within the team to ensure 24/6 global support.
Demonstrating effective customer service skills in communication
Minimum 3 years’ experience within an application support role
Application Support Analyst Iii
By Foothill-De Anza Community College District At , $9,352 a month
Prepares feasibility studies, cost and benefits analyses, product evaluation, requirement specifications, designs, and other analyses and documentation.
Data processing management and general administration practices and techniques.
Data management theory, principles, and practices and their application to a wide variety of services and programs.
Principles and practices of application development lifecycle and project management.
Modern and complex principles and practices of computer systems management, analysis, design, and maintenance.
A current resume of all work experience, formal education and training.
(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action
Senior Application Support Analyst
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At New York, NY, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Senior Application Support Analyst
By SoFi At San Francisco, CA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
Analyst, Application Support Jobs
By Evolent At United States
Continue to prioritize the employee experience and achieved a 90% overall engagement score on our employee survey in May 2022.
Minimum of 1-2 year(s) of experience working directly with customers.
Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
Organizational skills with the ability to handle multiple tasks and projects at one time.
Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
Knowledge of MS Office products: Word, Excel, and PowerPoint.
Application Support Analyst Jobs
By SoFi At Jacksonville, FL, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Application Support Analyst Jobs
By SoFi At Seattle, WA, United States
Identify technical trends, proactively seek solutions, and report to Management when applicable.
Local project management and implementation support.
1-2 Years of leadership roles or project management.
Previous remote-work experience is a plus.
Expected to manage multiple requests and escalations and meet service level agreements.
Manage escalation interaction with other supporting groups within SoFi.
It Clinical Application Support Analyst
By Panoramic Health At United States
Use of analytical skills and experiences to investigate or escalate support issues.
Time management and prioritization necessary daily
Perform other duties and responsibilities as required, assigned, or requested
Demonstrated knowledge and ability in supporting and configuring AthenaHealth (required)
Experience operating and configuring eClinicalWorks, AdvancedMD, Epic or other EMRs is desirable.
Creating and maintaining documentation on system requirements and system configuration (required)
Senior Application Support Analyst
By CNG Holdings, Inc. At Ohio, United States
Assist with maintenance and enforcement of software configuration management policies and plans across the development teams.
Minimum Education And Experience Required
All the above duties and responsibilities are essential job functions. All job requirements listed indicate the minimum
Document solutions in the knowledge base.
Communicate with members of the development and functional teams to get the additional information needed to solve issues with nebulous requirements.
Mentor and assist with continuing education for Application Support team for systems, tools, SQL scripts, etc.
Application Support Analyst Jobs
By The Intersect Group At Newport Beach, CA, United States
• Experience demonstrating leadership or project management experience
• Designs, develops and maintains reports and dashboards based on business requirements;
• 3+ years of experience in Information Technology, SDLC environment.
• Must have experience supporting large portfolio of apps.
• Hands-on development experience (nice-to-have)
• Monitors the operating performance and system availability of assigned software; performs testing, maintenance, upgrades and/or installations;
Application Support Analyst Jobs
By SMCP – Sandro, Maje, Claudie Pierlot, Fursac At New York, NY, United States
Principal Skills, Knowledge & Abilities Required
Engage with all business areas (Logistics, Retail, Ecom, and Finance) to ensure proper gathering of ‘change requests’.
Ensure solution adoption, and benefit realization.
Advance knowledge of SQL / Oracle / MySQL, DOS commands and EDI standards.
Work knowledge in Microsoft Office Pack
Detailed oriented and strong Analytical and Problem Solving skills.
Customer Support Analyst (Financial Application)
By Workday At Atlanta, GA, United States
Collaborate with Product Managers, QA and Development to determine solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Excellent analytical, problem solving and multitasking skills
Degree in Accounting, Computer Science or Business Systems (or comparable industry experience)
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Handle a queue of financial support cases, prioritizing issues based on severity and customer impact
Application Support Analyst Jobs
By IDR, Inc. At Nashville, TN, United States
Required skills/experience of the Application Support Analyst:
Knowledge of retail business processes
Experience with basic network troubleshooting
Experience with basic Linux system administration
Experience with basic Windows 7 administration
Experience with the following tools is a plus: Service Now, Putty, RDP
Application Support Analyst Jobs
By BlueCrest Capital Management At New York, United States
Assisting with some degree of testing new releases in a UAT capacity and also manage some production releases
Good understanding of the standard windows & UNIX environment and specifically experience of supporting a complex .NET and Java application suites.
Fault diagnosis and problem-solving skills.
Good interpersonal skills and a pro-active attitude.
Experience using & supporting Calypso environment (UNIX\Java set up)
Experience supporting Risk & PnL systems
Application Support Analyst Jobs
By Brooksource At United States
Experience with the Oracle Federal E-Business Suite accounting applications to include:
IAM, includes Oracle Access Manager (OAM) and Oracle Internet Directory (OID) release 12.2.1.3
Experience with Red Hat Enterprise Linux (RHEL) platform
Support application technical components for all in-use Oracle EBS modules
Responsible for monitoring impacts on systems and the user community,
Supporting Oracle through timely maintenance updates and active bug resolution

Are you looking for an exciting opportunity to join a fast-paced and innovative team? We are looking for a Junior Application Support Analyst to join our team and help us provide world-class support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical support and guidance. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview A Junior Application Support Analyst is responsible for providing technical support to users of software applications. They troubleshoot and resolve software issues, assist with software installations, and provide technical support to users. Detailed Job Description The Junior Application Support Analyst is responsible for providing technical support to users of software applications. This includes troubleshooting and resolving software issues, assisting with software installations, and providing technical support to users. The Junior Application Support Analyst will also be responsible for creating and maintaining documentation related to software applications, and providing training to users on the use of software applications. Job Skills Required
• Knowledge of software applications and their functionality
• Ability to troubleshoot and resolve software issues
• Ability to install and configure software applications
• Ability to provide technical support to users
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
• Ability to create and maintain documentation
• Ability to provide training to users
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1-2 years of experience in software application support
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Knowledge of troubleshooting and resolving software issues
• Knowledge of software installation and configuration
• Knowledge of customer service and communication
• Knowledge of creating and maintaining documentation
• Knowledge of providing training to users
Job Experience
• 1-2 years of experience in software application support
Job Responsibilities
• Troubleshoot and resolve software issues
• Assist with software installations and configurations
• Provide technical support to users
• Create and maintain documentation related to software applications
• Provide training to users on the use of software applications
• Monitor software applications for performance and stability
• Respond to user inquiries in a timely manner
• Maintain up-to-date knowledge of software applications and their functionality