Application Support Analyst, Sr (Remote)
By Georgia Tech At , Atlanta, 30332 $73,903 - $100,507 a year
Knowledge of and skill in the installation and maintenance of information technology hardware and software, including server administration
Strong analytical and problem-solving skills, including lateral thinking and the ability to use several techniques and approaches when finding solutions.
Excellent written, oral, and interpersonal skills
Experience supporting Microsoft 365 services and features
Experience supporting cloud storage solutions (e.g., Box, Dropbox, OneDrive)
Experience supporting enterprise meeting solutions (e.g., Teams, Zoom, Slack)
Application Support Analyst Jobs
By Parker Water & Sanitation District At , Parker, 80134 $31.96 - $37.60 an hour
Additional education and professional certifications may be required.
Parker Water & Sanitation offers a robust benefits program including:
Solid troubleshooting skills for applications and installing, configuring, updating and integrating software applications.
Working knowledge of electronic mailing systems, SMTP and a Microsoft Exchange 365 environment.
Working knowledge of TCP/IP networking including routing, VLAN, VPN and security in a segmented LAN/WAN environment.
Responsible for the application of updates, patches and hot-fixes to various systems throughout the District.
Application Support Analyst (Erp)
By Yoh, A Day & Zimmermann Company At McKinney, TX, United States
Exhibit strong organizational and time management proficiencies.
Offer outstanding customer service to clients and end-users.
Exceptional interpersonal skills for effective collaboration with team members and clients.
Identify, dissect symptoms, conduct root cause analysis, and meticulously document solutions.
Proficiency in written and verbal communication.
Familiarity with ServiceNow or other ITSM tools.
Application Support Analyst Jobs
By SoFi At Frisco, TX, United States
Understand security and compliance requirements for the company.
Occasionally document new policies, procedures, and knowledge base articles.
Must have user support skills, especially interpersonal communication, and patience.
2-3 Years of Service Desk experience, customer service experience desired.
In-depth knowledge of Windows and Mac OS systems in an enterprise environment.
Experience with ticketing systems such as JIRA and Freshservice.
Junior Application Engineer Jobs
By Patterned Learning AI At Houston, TX, United States
Strong programming skills with detailed knowledge of Java
Minimum 1 year of work experience - Remote (US/Canada residing people only, with work permit)
Work closely with the customer to understand the business requirements and processes.
Document customer feedback and ensure issues are addressed to provide the best customer experience and ultimate success of the project.
1+ years of Life Sciences experience working within a Lab (preferably introducing new IT solutions)
1+ years of experience with configuring either LIMS or ELN or similar software.
Application Support Analyst Jobs
By Planet Technology At Houston, TX, United States
Mixed of technical and vendor management experience
TMS experience in Top Tech (Terminal Management Systems)
Responsibilities include handling tickets for incident management, asset management tracking, user training, developing disaster recovery plans, patching/upgrades.
Must have friendly communication style (Vendor/Incident management)
Internal Support. Support the IT department with lifecycle management of assigned and dependent applications.
Centralized customer and transactional terminal data management server
Qad Application Support Analyst
By Exactech At , Gainesville, 32653, Fl
Functional/Technical Knowledge, Skills and Abilities Required:
Analyze issue trends and make recommendations to management, IT Business Solutions Architects and Business Analysts about system enhancements.
Communicate application problems and issues to key IT stakeholders, including management, development teams and end users.
Develop in-depth process and system knowledge of assigned business functions.
Build and maintain a QAD ERP knowledge base and frequently asked questions tools to aid users in self-service.
Understand and implement ISO related requirements of information systems.
Sr Technology Analyst - Application Support
By Southwest Airlines At , Dallas, 75235, Tx From $118,600 a year

Explore more Benefits you’ll love:

Pay amount does not guarantee employment for any particular period of time.

Systems Analyst, Aacu Application Support
By American Airlines At , Dallas, Tx
Bachelor’s degree in computer science, engineering, management information systems or related field, or four years of equivalent technical experience
Ability to exercise strong vendor management skills and work collaboratively to achieve results
Minimum Qualifications- Education & Prior Job Experience
Adheres to the software release schedule, software compatibility matrix, and change management
Strong knowledge of the financial services industry, and credit union’s departments, products and systems
Extensive technical skills related to software applications
Application Support Analyst Jobs
By Frontline Data Solutions At , Houston, Tx
Frontline is looking for an experienced Application Support Analyst to be a critical member of our Customer Success team.
Maintain and update documentation in the online knowledge base.
2+ years’ experience in providing client support for a technical product, preferably enterprise software
Experience supporting third-party enterprise software.
Strong verbal and written communication skills
Become an expert in several web-based software products used by enterprise clients.
Analyst, Application Support-Learning Jobs
By T-Mobile At Frisco, TX, United States

At least 18 years of age

Legally authorized to work in the United States

Application Support Analyst Jobs
By Indigo At , Memphis, Tn
Strong written and spoken communication skills
2+ years professional experience in software support or motivated recent graduate
Experience working in an ITIL based Service Desk/Helpdesk
Experience with Salesforce, Oracle ERP, or similar technology
Data troubleshooting experience (Oracle, SQL, MySql, etc.)
Some coding and scripting experience strongly preferred (node.js, Python, etc.)

Are you looking for an exciting opportunity to join a fast-paced and innovative team? We are looking for a Junior Application Support Analyst to join our team and help us provide world-class support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical support and guidance. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview A Junior Application Support Analyst is responsible for providing technical support to users of software applications. They troubleshoot and resolve software issues, assist with software installations, and provide technical support to users. Detailed Job Description The Junior Application Support Analyst is responsible for providing technical support to users of software applications. This includes troubleshooting and resolving software issues, assisting with software installations, and providing technical support to users. The Junior Application Support Analyst will also be responsible for creating and maintaining documentation related to software applications, and providing training to users on the use of software applications. Job Skills Required
• Knowledge of software applications and their functionality
• Ability to troubleshoot and resolve software issues
• Ability to install and configure software applications
• Ability to provide technical support to users
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
• Ability to create and maintain documentation
• Ability to provide training to users
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1-2 years of experience in software application support
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of software applications and their functionality
• Knowledge of computer hardware and networking
• Knowledge of database systems
• Knowledge of troubleshooting and resolving software issues
• Knowledge of software installation and configuration
• Knowledge of customer service and communication
• Knowledge of creating and maintaining documentation
• Knowledge of providing training to users
Job Experience
• 1-2 years of experience in software application support
Job Responsibilities
• Troubleshoot and resolve software issues
• Assist with software installations and configurations
• Provide technical support to users
• Create and maintain documentation related to software applications
• Provide training to users on the use of software applications
• Monitor software applications for performance and stability
• Respond to user inquiries in a timely manner
• Maintain up-to-date knowledge of software applications and their functionality