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Director Of Support Jobs in Queens, New York

Director Of Choir (Norc)
By Selfhelp At , Fresh Meadows, 11365 $70 - $75 an hour
At least one year related choral director experience and/or training in related area
Excellent verbal and written skills
Salary Range : $ 70 - $75/ hour commensurate with experience
Job Competencies & Minimum Qualifications
Assists program staff in recruiting choir participants.
Selects appropriate choral arrangements and music.
Director Of Scalable Support
By Figma At New York, NY, United States
Coach and develop our current and up-and-coming leaders with a focus on leadership skills and career development.
Deliver quality support on Twitter, our forum, and other community platforms, ensuring our customers experience a responsive and engaging experience.
10+ years of work experience with 4+ years experience leading high-performing support teams and developing leaders across multiple geographical locations.
Strong technical capability and written communication skills, with the ability to turn complex ideas into easily understood concepts.
Experience building high performing help centers and community forums.
A desire and steadfast approach to continuously improve the customer and employee experience.
Director Of Preconstruction (Circa $200,000)
By Charles & Charles Group At Florida, United States

Charles & Charles are an International Talent Agency for the Construction Industry.

Director Of Customer Support, Movehq (Remote)
By MoveHQ At New York, NY, United States
Experience and knowledge of best practices in Voice of the Customer Programs
7+ years' experience in Customer Support, going 0-1 in a company with at least $50 million in revenue
Experience Implementing ServiceNow in the past
Experience working with SaaS products and technologies
Experience working with, and analyzing, customer data to ensure world class utilization metrics
Experience in a Contact Center environment (Calls, emails, texts, etc)
Director Of Facilites Jobs
By Confidential At New York, NY, United States
Five to seven years of Operations Management experience
Excellent verbal and written communication skills and the ability to interact effectively at all levels of management
Procurement and vendor management skills
Four year degree in a facilities management, engineering or business management discipline or relevant work experience is required
Consideration for candidates with engineering & facilities management certifications including: PE, CFM, CHFM, CPE, CEM will be given
Lead a diverse team of managers and skilled trades people
Director Of Product Support Operations
By Via At New York, NY, United States
Be the operational lead for key internal teams including Expansion, Product Management, Partner Success, TaaS Operations, and Engineering
Lead a highly skilled global team driving excellent outcomes for our portfolio of partnerships
Vision and own the partner support experience, including self serve, user experience, partner facing reporting and underlying tools and tech stack
Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set
Excited to mentor and manage a large and growing team
Minimum of 6 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm
Director Of Wholesales Jobs
By Alexander Wang LLC At New York, NY, United States
Partner with finance, logistics and order management teams to oversee and ensure timely deliveries and payment follow-ups
Ownership of inventory management – maximize ATS sales in-season and off-season through full-price and off-price channels respectively
Lead and manage a team through effective leadership, mentorship and support
Directly manage accounts and oversee brand portfolio of accounts in Americas
Minimum Education: 4 Year college degree
Minimum Years of Experience: 8-10+ years of relevant experience, including 3+ years managing a team
Director Of Roi Jobs
By Spring Health At New York, United States
10 years experience in data products, data analytics and data partnerships.
Experience in healthcare or health tech strongly preferred
Experience with health plan claims data including claims, utilization, and costs strongly preferred
Exceptional at communication and maintaining the whole organization aligned with your plans and progress: written, verbal and listening skills
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
Director Of Preconstruction Jobs
By Ferrandino & Son, Inc. At Farmingdale, NY, United States
Assures that potential risk factors have been evaluated and reviewed with senior management
Manages a team of 3-5 estimators
Provides monthly cost analysis for all active preconstruction assignments and manages the preconstruction department
10-15 years of successful preconstruction experience in a construction services environment
Serves as the face of the company for internal and external customers during bid
Participates in the design development of floor plans, building composites, building elevations, amenity structure, site planning, civil design, and landscape/hardscape
Director Of Pros Jobs
By Community Access, Inc. At , New York, 10009, Ny $80,500 - $86,006 a year
Ensures management of appropriate staff coverage per regulatory requirements and specific service delivery needs (e.g. clinical and intensive rehabilitation.)
Services that support recovery and healing consistent with and nurturing each participant’s cultural background, experience, identity, and values.
Ensures that the program meets and maintains all regulatory requirements as outlined by the program’s funders (OMH, Medicaid Medicaid-MCOs and Medicare.)
Manages crisis intervention and emergencies.
Ensure timely and accurate submission of reports and other documents to meet funding, contracting and agency reporting requirements.
Minimum of five years experience in mental health, with clinical experience preferred.
Director Of Customer Support
By Lexipol At Frisco, TX, United States
Team Development and Management (30%)
Requirements: To be considered for this role, you will have this experience:
· Strong customer handling skills, with the ability to manage complex issues with tact and professionalism.
· Develop and implement customer service policies and procedures to continuously improve the overall customer experience.
· Proven successful experience in architecting and implementing high velocity, scalable customer support organizational design and systems.
· Demonstrable experience improving overall customer experience metrics as a result of the systems you implemented.
Director Of Officials Jobs
By United States Hockey League At ,
Proven leadership and management skills.
Bachelor's degree in sports management, sports administration, or a related field preferred.
Conduct regular performance evaluations, provide constructive feedback, and create development plans to enhance the skills of officiating personnel.
Develop knowledge of the officiating staff in order to best match officials in the 4-man system.
Extensive experience in hockey officiating at a high level, with a comprehensive understanding of the game's rules and regulations.
Strong communication and interpersonal skills, capable of collaborating with diverse stakeholders, including coaches, players, league executives, and USA Hockey
Director Of Guest Support
By Locale Hospitality At United States
6+ years of guest support, call center management, customer service, or customer success experience
Exceptional project management and time management skills
Drive ancillary revenue by collaborating with Revenue Management on upsell strategies
Become an expert on our property management system and other Locale systems
Experience managing a team, ideally with a global / outsourced component
Excellent verbal and written communication skills
Director Of Support Operations
By Advanced Climate Solutions LLC At United States
Proven leadership experience or skills that relate to a management role
Experience in HVAC support, specifically HVAC support management is strongly preferred
Strong time management and organization skills
2-4 years of experience in operations management or a related role
Required Knowledge, Skills, And Abilities
Strongly preferred HVAC industry experience
Director Of Facilites Jobs
By LaSalle Network At Oak Park, IL, United States
Proven facility management experience including, strong knowledge of building systems, HVAC, electrical, plumbing and general construction practices
Develop and manage the facilities department budget
Manage and schedule maintenance and custodial staff of 100+
Experience with multiple sites strongly preferred
Strong knowledge of building systems and construction
Develop and execute a maintenance plan for physical school facilities including preventative maintenance
Director Of Consolidations Jobs
By Equifax At , Atlanta, 30309
Assist in the preparation of consolidated income statement variance analyses and other internal financial review documents for Management.
Ability to manage multiple projects and financial responsibilities to meet goals and objectives
Manage employee and assign/delegate requests and procedures.
Manage offshore Hyperion Administration Team during the month end close process and ongoing project development and testing.
Respond and support inquiries from teams outside Corporate Accounting, including Finance, Treasury, Tax, and Internal Audit.
Support system integration projects related to changing business requirements, including mergers/acquisitions and restructuring, including currency translation calculations.
Director Of Medical Support (Nurse Manager)-Rn
By Patient First At , Richmond
Minimum education and professional requirements include, but are not limited to, the following:
Excellent verbal and written communication skills;
One year of clerical experience preferred;
One year of clinical experience with administration of medications preferred;
One year of supervisory experience preferred;
The responsibilities of this job include, but are not limited to, the following:
Director Of Aftersales Jobs
By SEA Electric At Detroit Metropolitan Area, United States
At least 8+ years’ experience in diagnostics, service management,
Directly manage Service Engineers and Technicians setting priorities for team travel requirements, issue resolution, and maintenance schedules.
Strong leadership skills; and technical training experience.
#EVs, #tCommercial Trucks #Operations Management #Aftermarket
Manage cross-functional employee personnel groups in all regions such as technical documents, engineering, drivers, parts, warranty, and shop employees.
BS/BA in Engineering, Automotive Technology, or related experience
Director, Mx Support Jobs
By Calibrate At United States
Excellent customer management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation
Hire, develop and mentor Member Experience team members, building a culture of excellence and exceptional member experiences
Ability to leverage problem-solving skills to empower others
Previous experience at an early stage startup - not afraid to roll up your sleeves!
Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
Remote team with a headquarters in NYC
Director Of Incubation Jobs
By Hope & Main At Warren, RI, United States
Must have front-line relationship management/customer interface experience, i.e., in service and/or sales.
Hope & Main offers a competitive benefit package including:
Bachelor's degree required preferably in business, finance, marketing, accounting, organizational behavior or a related area.
Excellent oral and written communication skills
Must have demonstrated commitment to principles of Diversity, Equity and Inclusion and have assisted clients from historically underserved and underrepresented communities.
Language and cultural fluency in Spanish is strongly preferred. Fluency in other languages, in addition to English, is helpful.
Director Of Fp&A
By Jobot At Washington, DC, United States
Developed rolling financial forecast model to identify key variances rapidly and adjust cost management
Provide financial analysis and insights to senior management
Manage and mentor a team of finance professionals
Investment Banking or Management Consulting is a big plus but not required
Develop and manage the company's budget and forecast processes
Bachelor's degree in Accounting, Finance, or related field
Director Of Systems Support (Remote)
By The Standard At Nebraska, United States
Experience: 7 to 10 years progressively responsible experience in leadership and management.
Experience with complex stakeholder management with both internal and external stakeholders.
Experience managing a team in a remote environment.
Education: bachelor’s degree in business, Information Services, Mathematics or related field is appreciated but not required.
Experience in group insurance or claims is a huge plus, but not required.
Proven experience of successfully running a team that operates under a continuous improvement model.
Director Of Esra (15608) Jobs
By Southern Illinois University Edwardsville At Edwardsville, IL, United States
Unofficial academic transcripts, including those for SIUE. All candidates must provide transcripts for educational qualification verification and/or course work assessment
Medical, dental and vision insurance;
Supplemental retirement savings plans ;
Paid vacation and sick leave accrual;
Generous holiday schedule/paid holidays ;
Employee Assistance Program (mental health and wellness);
Director Of Fp&A
By LaSalle Network At Phoenix, AZ, United States
Lead and manage the FP&A team, providing guidance, mentorship and professional development opportunities to team members
Bachelor’s degree in finance, accounting, economics or a related field; MBA or advanced degree preferred
Proven experience (7+ years) in financial planning and analysis, including significant experience in a leadership role
Strong analytical skills with the ability to interpret complex financial data, identify trends and make strategic recommendations
Excellent knowledge of financial forecasting, budgeting and modeling techniques
Exceptional communication and presentation skills, with the ability to effectively convey financial information to both financial and non-financial stakeholders
Director Of Restores Jobs
By Habitat for Humanity of Greater Nashville At Nashville, TN, United States
Responsible for all ReStore operations management through supervision and oversight of all ReStore Managers
College degree or combination of education and equivalent retail experience required.
Maintain detailed materials and cost information on ReStore Operations working with Finance and Accounting in compliance with GAAP.
Ensure through ReStore Managers that Habitat ReStore vehicles are maintained regularly, inspected and insured annually.
Effectively manages all ReStore operations and DeConstruction through oversight of managers and coordination with other agency staff
Represents the ReStore to the public and attends special events and speaking engagements to promote the agency and the ReStore.
Director Of Pickleball Jobs
By Picklemall At United States

Picklemall is currently seeking a seasoned professional for the role of Director of Pickleball. The successful candidate will have a deep understanding of and experience in the Pickleball industry, ...

Associate Director Of Support
By Relay At United States
Develop and help build an outstanding team that creates a world-class support experience.
Manage all data and reporting for Support, sharing insights with the broader organization.
Drive people, process, and technology improvement initiatives to optimize the client support experience from end-to-end, both for customers and our team.
Obsess over customer satisfaction scores and relentlessly strive for improvements to the overall experience.
Seasoned customer service leader with experience managing Support teams, having worked within start-up / high growth businesses.
Empathy for students and educators regarding educational access and opportunities.
Director Of Metallurgy Jobs
By A.C.Coy Company At Leetonia, OH, United States
Minimum ten years of project management and financial budgeting
Manage metallurgical and chemical engineering activities working with the operations team and external consultants across five heavy manufacturing facilities
Oversee the metallurgical research and development program ensuring new and innovative ideas are capitalized for maximum benefit
Develop and manage metallurgical operations and work practices that maximize operational efficiencies
Minimum ten years of metallurgical experience; mineral processing, leaching, solvent extraction, and rare earth experience preferred or essential
Strong computer skills (i.e., MS Office including Excel, Word, and PowerPoint)
Director Of Qhse Jobs
By Kane Partners LLC At Hatboro, PA, United States
• Experience in Integrated Management Systems, International Certification Standards, Root Cause Analysis and Assurance Processes
• Manufacturing experience, a plus, Product certification experience, a plus
• +20-years QHSE work experience
• Reputation of being “best in class” both technically and managerially. MS a plus
• • Big company and small company experience, a plus
The successful candidate will have and value:

Are you a problem solver with a passion for customer service? We are looking for a Director of Support to join our team and lead our customer service efforts. You will be responsible for developing and implementing strategies to ensure our customers receive the best possible service. If you have a knack for developing relationships and providing exceptional customer service, this is the job for you!

Overview The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. Detailed Job Description The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will also be responsible for developing and maintaining customer service and technical support policies and procedures, and ensuring that customer service and technical support teams are meeting customer service and technical support standards. The Director of Support will also be responsible for developing and maintaining customer service and technical support metrics and reporting. Job Skills Required
• Excellent customer service and technical support skills
• Excellent communication and interpersonal skills
• Ability to lead and manage customer service and technical support teams
• Ability to develop and implement customer service and technical support strategies
• Ability to develop and maintain customer service and technical support policies and procedures
• Ability to develop and maintain customer service and technical support metrics and reporting
• Ability to troubleshoot customer service and technical support issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, computer science, or related field
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support principles and practices
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support metrics and reporting
• Knowledge of customer service and technical support policies and procedures
Job Experience
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service