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Director Of Support Jobs

Director Of Customer Support
By Lexipol At Frisco, TX, United States
Team Development and Management (30%)
Requirements: To be considered for this role, you will have this experience:
· Strong customer handling skills, with the ability to manage complex issues with tact and professionalism.
· Develop and implement customer service policies and procedures to continuously improve the overall customer experience.
· Proven successful experience in architecting and implementing high velocity, scalable customer support organizational design and systems.
· Demonstrable experience improving overall customer experience metrics as a result of the systems you implemented.
Director Of Choir (Norc)
By Selfhelp At , Fresh Meadows, 11365 $70 - $75 an hour
At least one year related choral director experience and/or training in related area
Excellent verbal and written skills
Salary Range : $ 70 - $75/ hour commensurate with experience
Job Competencies & Minimum Qualifications
Assists program staff in recruiting choir participants.
Selects appropriate choral arrangements and music.
Director Of Officials Jobs
By United States Hockey League At ,
Proven leadership and management skills.
Bachelor's degree in sports management, sports administration, or a related field preferred.
Conduct regular performance evaluations, provide constructive feedback, and create development plans to enhance the skills of officiating personnel.
Develop knowledge of the officiating staff in order to best match officials in the 4-man system.
Extensive experience in hockey officiating at a high level, with a comprehensive understanding of the game's rules and regulations.
Strong communication and interpersonal skills, capable of collaborating with diverse stakeholders, including coaches, players, league executives, and USA Hockey
Director Of Guest Support
By Locale Hospitality At United States
6+ years of guest support, call center management, customer service, or customer success experience
Exceptional project management and time management skills
Drive ancillary revenue by collaborating with Revenue Management on upsell strategies
Become an expert on our property management system and other Locale systems
Experience managing a team, ideally with a global / outsourced component
Excellent verbal and written communication skills
Director Of Support Operations
By Advanced Climate Solutions LLC At United States
Proven leadership experience or skills that relate to a management role
Experience in HVAC support, specifically HVAC support management is strongly preferred
Strong time management and organization skills
2-4 years of experience in operations management or a related role
Required Knowledge, Skills, And Abilities
Strongly preferred HVAC industry experience
Director Of Facilites Jobs
By LaSalle Network At Oak Park, IL, United States
Proven facility management experience including, strong knowledge of building systems, HVAC, electrical, plumbing and general construction practices
Develop and manage the facilities department budget
Manage and schedule maintenance and custodial staff of 100+
Experience with multiple sites strongly preferred
Strong knowledge of building systems and construction
Develop and execute a maintenance plan for physical school facilities including preventative maintenance
Director Of Consolidations Jobs
By Equifax At , Atlanta, 30309
Assist in the preparation of consolidated income statement variance analyses and other internal financial review documents for Management.
Ability to manage multiple projects and financial responsibilities to meet goals and objectives
Manage employee and assign/delegate requests and procedures.
Manage offshore Hyperion Administration Team during the month end close process and ongoing project development and testing.
Respond and support inquiries from teams outside Corporate Accounting, including Finance, Treasury, Tax, and Internal Audit.
Support system integration projects related to changing business requirements, including mergers/acquisitions and restructuring, including currency translation calculations.
Director Of Medical Support (Nurse Manager)-Rn
By Patient First At , Richmond
Minimum education and professional requirements include, but are not limited to, the following:
Excellent verbal and written communication skills;
One year of clerical experience preferred;
One year of clinical experience with administration of medications preferred;
One year of supervisory experience preferred;
The responsibilities of this job include, but are not limited to, the following:
Director Of Aftersales Jobs
By SEA Electric At Detroit Metropolitan Area, United States
At least 8+ years’ experience in diagnostics, service management,
Directly manage Service Engineers and Technicians setting priorities for team travel requirements, issue resolution, and maintenance schedules.
Strong leadership skills; and technical training experience.
#EVs, #tCommercial Trucks #Operations Management #Aftermarket
Manage cross-functional employee personnel groups in all regions such as technical documents, engineering, drivers, parts, warranty, and shop employees.
BS/BA in Engineering, Automotive Technology, or related experience
Director, Mx Support Jobs
By Calibrate At United States
Excellent customer management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation
Hire, develop and mentor Member Experience team members, building a culture of excellence and exceptional member experiences
Ability to leverage problem-solving skills to empower others
Previous experience at an early stage startup - not afraid to roll up your sleeves!
Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
Remote team with a headquarters in NYC
Director Of Incubation Jobs
By Hope & Main At Warren, RI, United States
Must have front-line relationship management/customer interface experience, i.e., in service and/or sales.
Hope & Main offers a competitive benefit package including:
Bachelor's degree required preferably in business, finance, marketing, accounting, organizational behavior or a related area.
Excellent oral and written communication skills
Must have demonstrated commitment to principles of Diversity, Equity and Inclusion and have assisted clients from historically underserved and underrepresented communities.
Language and cultural fluency in Spanish is strongly preferred. Fluency in other languages, in addition to English, is helpful.
Director Of Fp&A
By Jobot At Washington, DC, United States
Developed rolling financial forecast model to identify key variances rapidly and adjust cost management
Provide financial analysis and insights to senior management
Manage and mentor a team of finance professionals
Investment Banking or Management Consulting is a big plus but not required
Develop and manage the company's budget and forecast processes
Bachelor's degree in Accounting, Finance, or related field
Director Of Systems Support (Remote)
By The Standard At Nebraska, United States
Experience: 7 to 10 years progressively responsible experience in leadership and management.
Experience with complex stakeholder management with both internal and external stakeholders.
Experience managing a team in a remote environment.
Education: bachelor’s degree in business, Information Services, Mathematics or related field is appreciated but not required.
Experience in group insurance or claims is a huge plus, but not required.
Proven experience of successfully running a team that operates under a continuous improvement model.
Director Of Esra (15608) Jobs
By Southern Illinois University Edwardsville At Edwardsville, IL, United States
Unofficial academic transcripts, including those for SIUE. All candidates must provide transcripts for educational qualification verification and/or course work assessment
Medical, dental and vision insurance;
Supplemental retirement savings plans ;
Paid vacation and sick leave accrual;
Generous holiday schedule/paid holidays ;
Employee Assistance Program (mental health and wellness);
Director Of Fp&A
By LaSalle Network At Phoenix, AZ, United States
Lead and manage the FP&A team, providing guidance, mentorship and professional development opportunities to team members
Bachelor’s degree in finance, accounting, economics or a related field; MBA or advanced degree preferred
Proven experience (7+ years) in financial planning and analysis, including significant experience in a leadership role
Strong analytical skills with the ability to interpret complex financial data, identify trends and make strategic recommendations
Excellent knowledge of financial forecasting, budgeting and modeling techniques
Exceptional communication and presentation skills, with the ability to effectively convey financial information to both financial and non-financial stakeholders
Director Of Restores Jobs
By Habitat for Humanity of Greater Nashville At Nashville, TN, United States
Responsible for all ReStore operations management through supervision and oversight of all ReStore Managers
College degree or combination of education and equivalent retail experience required.
Maintain detailed materials and cost information on ReStore Operations working with Finance and Accounting in compliance with GAAP.
Ensure through ReStore Managers that Habitat ReStore vehicles are maintained regularly, inspected and insured annually.
Effectively manages all ReStore operations and DeConstruction through oversight of managers and coordination with other agency staff
Represents the ReStore to the public and attends special events and speaking engagements to promote the agency and the ReStore.
Director Of Pickleball Jobs
By Picklemall At United States

Picklemall is currently seeking a seasoned professional for the role of Director of Pickleball. The successful candidate will have a deep understanding of and experience in the Pickleball industry, ...

Associate Director Of Support
By Relay At United States
Develop and help build an outstanding team that creates a world-class support experience.
Manage all data and reporting for Support, sharing insights with the broader organization.
Drive people, process, and technology improvement initiatives to optimize the client support experience from end-to-end, both for customers and our team.
Obsess over customer satisfaction scores and relentlessly strive for improvements to the overall experience.
Seasoned customer service leader with experience managing Support teams, having worked within start-up / high growth businesses.
Empathy for students and educators regarding educational access and opportunities.
Director Of Metallurgy Jobs
By A.C.Coy Company At Leetonia, OH, United States
Minimum ten years of project management and financial budgeting
Manage metallurgical and chemical engineering activities working with the operations team and external consultants across five heavy manufacturing facilities
Oversee the metallurgical research and development program ensuring new and innovative ideas are capitalized for maximum benefit
Develop and manage metallurgical operations and work practices that maximize operational efficiencies
Minimum ten years of metallurgical experience; mineral processing, leaching, solvent extraction, and rare earth experience preferred or essential
Strong computer skills (i.e., MS Office including Excel, Word, and PowerPoint)
Director Of Qhse Jobs
By Kane Partners LLC At Hatboro, PA, United States
• Experience in Integrated Management Systems, International Certification Standards, Root Cause Analysis and Assurance Processes
• Manufacturing experience, a plus, Product certification experience, a plus
• +20-years QHSE work experience
• Reputation of being “best in class” both technically and managerially. MS a plus
• • Big company and small company experience, a plus
The successful candidate will have and value:

Are you a problem solver with a passion for customer service? We are looking for a Director of Support to join our team and lead our customer service efforts. You will be responsible for developing and implementing strategies to ensure our customers receive the best possible service. If you have a knack for developing relationships and providing exceptional customer service, this is the job for you!

Overview The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. Detailed Job Description The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will also be responsible for developing and maintaining customer service and technical support policies and procedures, and ensuring that customer service and technical support teams are meeting customer service and technical support standards. The Director of Support will also be responsible for developing and maintaining customer service and technical support metrics and reporting. Job Skills Required
• Excellent customer service and technical support skills
• Excellent communication and interpersonal skills
• Ability to lead and manage customer service and technical support teams
• Ability to develop and implement customer service and technical support strategies
• Ability to develop and maintain customer service and technical support policies and procedures
• Ability to develop and maintain customer service and technical support metrics and reporting
• Ability to troubleshoot customer service and technical support issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, computer science, or related field
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support principles and practices
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support metrics and reporting
• Knowledge of customer service and technical support policies and procedures
Job Experience
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service