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Director Of Support Jobs in New York

Director Of Choir (Norc)
By Selfhelp At , Fresh Meadows, 11365 $70 - $75 an hour
At least one year related choral director experience and/or training in related area
Excellent verbal and written skills
Salary Range : $ 70 - $75/ hour commensurate with experience
Job Competencies & Minimum Qualifications
Assists program staff in recruiting choir participants.
Selects appropriate choral arrangements and music.
Director Of Scalable Support
By Figma At New York, NY, United States
Coach and develop our current and up-and-coming leaders with a focus on leadership skills and career development.
Deliver quality support on Twitter, our forum, and other community platforms, ensuring our customers experience a responsive and engaging experience.
10+ years of work experience with 4+ years experience leading high-performing support teams and developing leaders across multiple geographical locations.
Strong technical capability and written communication skills, with the ability to turn complex ideas into easily understood concepts.
Experience building high performing help centers and community forums.
A desire and steadfast approach to continuously improve the customer and employee experience.
Director Of Preconstruction (Circa $200,000)
By Charles & Charles Group At Florida, United States

Charles & Charles are an International Talent Agency for the Construction Industry.

Director Of Customer Support, Movehq (Remote)
By MoveHQ At New York, NY, United States
Experience and knowledge of best practices in Voice of the Customer Programs
7+ years' experience in Customer Support, going 0-1 in a company with at least $50 million in revenue
Experience Implementing ServiceNow in the past
Experience working with SaaS products and technologies
Experience working with, and analyzing, customer data to ensure world class utilization metrics
Experience in a Contact Center environment (Calls, emails, texts, etc)
Director Of Facilites Jobs
By Confidential At New York, NY, United States
Five to seven years of Operations Management experience
Excellent verbal and written communication skills and the ability to interact effectively at all levels of management
Procurement and vendor management skills
Four year degree in a facilities management, engineering or business management discipline or relevant work experience is required
Consideration for candidates with engineering & facilities management certifications including: PE, CFM, CHFM, CPE, CEM will be given
Lead a diverse team of managers and skilled trades people
Director Of Product Support Operations
By Via At New York, NY, United States
Be the operational lead for key internal teams including Expansion, Product Management, Partner Success, TaaS Operations, and Engineering
Lead a highly skilled global team driving excellent outcomes for our portfolio of partnerships
Vision and own the partner support experience, including self serve, user experience, partner facing reporting and underlying tools and tech stack
Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set
Excited to mentor and manage a large and growing team
Minimum of 6 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm
Director Of Wholesales Jobs
By Alexander Wang LLC At New York, NY, United States
Partner with finance, logistics and order management teams to oversee and ensure timely deliveries and payment follow-ups
Ownership of inventory management – maximize ATS sales in-season and off-season through full-price and off-price channels respectively
Lead and manage a team through effective leadership, mentorship and support
Directly manage accounts and oversee brand portfolio of accounts in Americas
Minimum Education: 4 Year college degree
Minimum Years of Experience: 8-10+ years of relevant experience, including 3+ years managing a team
Director Of Roi Jobs
By Spring Health At New York, United States
10 years experience in data products, data analytics and data partnerships.
Experience in healthcare or health tech strongly preferred
Experience with health plan claims data including claims, utilization, and costs strongly preferred
Exceptional at communication and maintaining the whole organization aligned with your plans and progress: written, verbal and listening skills
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
Director Of Preconstruction Jobs
By Ferrandino & Son, Inc. At Farmingdale, NY, United States
Assures that potential risk factors have been evaluated and reviewed with senior management
Manages a team of 3-5 estimators
Provides monthly cost analysis for all active preconstruction assignments and manages the preconstruction department
10-15 years of successful preconstruction experience in a construction services environment
Serves as the face of the company for internal and external customers during bid
Participates in the design development of floor plans, building composites, building elevations, amenity structure, site planning, civil design, and landscape/hardscape
Director Of Pros Jobs
By Community Access, Inc. At , New York, 10009, Ny $80,500 - $86,006 a year
Ensures management of appropriate staff coverage per regulatory requirements and specific service delivery needs (e.g. clinical and intensive rehabilitation.)
Services that support recovery and healing consistent with and nurturing each participant’s cultural background, experience, identity, and values.
Ensures that the program meets and maintains all regulatory requirements as outlined by the program’s funders (OMH, Medicaid Medicaid-MCOs and Medicare.)
Manages crisis intervention and emergencies.
Ensure timely and accurate submission of reports and other documents to meet funding, contracting and agency reporting requirements.
Minimum of five years experience in mental health, with clinical experience preferred.

Are you a problem solver with a passion for customer service? We are looking for a Director of Support to join our team and lead our customer service efforts. You will be responsible for developing and implementing strategies to ensure our customers receive the best possible service. If you have a knack for developing relationships and providing exceptional customer service, this is the job for you!

Overview The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. Detailed Job Description The Director of Support is responsible for leading and managing the customer service and technical support teams. This role is responsible for ensuring that customer service and technical support teams are providing excellent customer service and technical support to customers. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will be responsible for developing and implementing customer service and technical support strategies, managing customer service and technical support staff, and ensuring customer service and technical support goals are met. The Director of Support will also be responsible for developing and maintaining customer service and technical support policies and procedures, and ensuring that customer service and technical support teams are meeting customer service and technical support standards. The Director of Support will also be responsible for developing and maintaining customer service and technical support metrics and reporting. Job Skills Required
• Excellent customer service and technical support skills
• Excellent communication and interpersonal skills
• Ability to lead and manage customer service and technical support teams
• Ability to develop and implement customer service and technical support strategies
• Ability to develop and maintain customer service and technical support policies and procedures
• Ability to develop and maintain customer service and technical support metrics and reporting
• Ability to troubleshoot customer service and technical support issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, computer science, or related field
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service and technical support software
Job Knowledge
• Knowledge of customer service and technical support principles and practices
• Knowledge of customer service and technical support software
• Knowledge of customer service and technical support metrics and reporting
• Knowledge of customer service and technical support policies and procedures
Job Experience
• 5+ years of customer service and technical support experience
• 5+ years of management experience
• Experience with customer service