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Director Of It Support Operations Jobs

Director Of It- Gov
By Sparibis At United States
Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.
Strong problem-solving and project management skills.
Assists VP of IT in the management, coordination, and administration of all computer and information system-related services, projects, and programs.
Bachelor’s (four year) degree in Information Technology (IT), Information Systems (IS), Computer Science (CS), Business Management, or another related field.
Experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.
Experience managing IT support staff in an organization with 100+ employees.
Assistant Director Of Operations And It
By Washington State University At , Pullman, 99164 $6,733 - $10,533 a month
Knowledge and experience working in a lead role within an IT organization
Knowledge and experience with ITSM tools.
Knowledge of IT security standards, best practices, and vulnerability scanning;
Understanding of industry technological trends and experience with Microsoft Server features and roles (IIS, SQL, S2D, Hyper-V, etc.);
Understanding and knowledge regarding various Linux distributions and open-source trends.
Demonstrated experience and ability to work with a team in planning, implementing, and reviewing large and small IT-related projects
Director Of Support Operations
By Advanced Climate Solutions LLC At United States
Proven leadership experience or skills that relate to a management role
Experience in HVAC support, specifically HVAC support management is strongly preferred
Strong time management and organization skills
2-4 years of experience in operations management or a related role
Required Knowledge, Skills, And Abilities
Strongly preferred HVAC industry experience
Director, It Support Jobs
By BMG Rights Management (US) LLC At , Los Angeles, 90036 $80,000 - $110,000 a year
Responsible for monitoring, alerting and maintaining workplace services (including the design and implementation of a mature event management solution)
Assist in security incident management
Understand enterprise application estate (managed by enterprise tech team) and manage touchpoints (e.g., user management)
You have experience hiring, managing and leading other IT professionals.
You have experience with managing Office365, Jamf, SCCM, Okta, Cisco and Juniper or equivalents.
You have hands-on experience in support executives and staff with their laptops, desktops and mobile devices.
Director, It Operations Jobs
By Shake Shack At , New York, 10014 $141,550 - $192,050 a year

We Stand For Something Good Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong ...

Director, It Business Operations
By Zscaler At , San Jose
Proven experience (8+ years) in finance, operations management, with a track record of success in driving operational efficiency and strategic alignment.
Support the management and reporting of vendor management, purchasing and licensing
Bachelor's degree in Business Administration, Operations Management, or related field; Master's degree is a plus
Proficiency in project management methodologies and tools
Strong leadership skills, with the ability to inspire and guide cross-functional teams to achieve common goals
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Director Of It Jobs
By Custom Computer Specialists At , Seaford, 11783
Certification or demonstrable experience with Quality Management systems (ITIL, HDI, Cobit, ISO, etc.)
ISP management – internet connectivity reliability, speed and cost
IT support – direction and management of technician team
Project management of IT Infrastructure initiatives
Previous experience building and growing IT operations team/teams
Previous experience managing IT Operations in a K-12 environment (preferred)
Director - Support Operations (Remote)
By Donnelley Financial Solutions At ,
Proven proficiency in analytics, quality control, knowledge management, tooling, training and process improvement within the customer support domain
Build a customer support strategy and operations team focused on optimizing the customer experience
Be a strong customer advocate into key cross functional organizations such as sales, product, engineering, finance and marketing
Bachelor's degree or equivalent experience
10+ years of progressive leadership experience
Track record of innovation through people, processes and technology in a SaaS environment (SaaS experience required)
Director Of It Operations
By Cupertino Electric, Inc. At , San Jose, 95112
Demonstrated experience in the design and management of networks, systems, applications, cloud platforms and services (Azure/AWS), Microsoft 365, SaaS/PaaS
Provide technical and thought leadership to senior management teams to guide the development of priorities, roadmaps, technical options, and project solutions
Effective at complex project management, organization, prioritization and execution of critical initiatives
Manage Operations performance using clear KPI metrics linked to business outcomes
Manage relationships with external vendors and service providers to ensure the delivery of high-quality IT services
Demonstrate knowledge and understanding of business functions and how to position technology to appropriately support business maturity, productivity, and scale
Director Of It Jobs
By The Summit Club At , Las Vegas, 89135, Nv
Talent management - assess and manage the skills and talent on team for continuous improvement
Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.
Internal Communications Management – Maintains timely communication of progress and status of each projects.
Develop and track a process for Issues Management, which contains all issues identified to date for each project.
Five plus years of experience as a Manager of IT
Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
Director Of It Operations
By Aprio At , Atlanta, Ga
Proven experience (15+ years) in IT operations management roles, including infrastructure management, service delivery, or program management.
Strong knowledge of ITIL (Information Technology Infrastructure Library) and IT service management frameworks.
Collaborate with executive management to align IT initiatives with business priorities.
Develop and implement IT service management frameworks and processes to ensure efficient delivery and support of IT services.
Manage relationships with technology vendors and service providers, negotiating contracts, and ensuring effective delivery of outsourced services.
Develop and manage the IT operations budget, ensuring optimal utilization of resources and cost-effectiveness.
Director Of It Jobs
By Root Seven At Kerrville, TX, United States
Manage contingency planning and cost-benefit analysis for the department.
Exceptional leadership skills with strong communication and collaboration abilities.
Lead, manage, and develop a team of IT professionals.
Manage, lead, and develop the technology team including training initiatives, performance coaching, and hands-on support.
Oversee IT infrastructure and applications for multiple facilities.
Define, document, and account for IT policies and procedures.
Director Of It Jobs
By Robert Half At Owings Mills, MD, United States
Familiarity with network monitoring and management tools.
Collaborate with internal stakeholders to understand networking requirements and translate them into technical specifications and project plans.
Implement and manage network security measures to safeguard sensitive data and systems.
Proven experience in a leadership role overseeing the design and implementation of networking infrastructure - 6+ years.
Hands-on experience with Cisco routers, switches, wireless controllers, and Aruba access points.
In-depth knowledge of LAN, WAN, and WLAN architectures.
Director Of It Jobs
By Confidential At Stafford, TX, United States
· At least 5+ years of management experience in IT preferred
Oversee the implementation and management of enterprise software systems, such as inventory management, logistics, and customer relationship management (CRM) systems.
Communicate IT strategies, project updates, and potential issues to executive management and stakeholders.
· Operational knowledge regarding Information Technology organizational responsibilities
Collaborate with stakeholders to identify system requirements and ensure that applications meet business needs.
Manage a team of IT professionals, including recruitment, training, and performance evaluation.
Director Of It Jobs
By U.S. Anti-Doping Agency At Colorado Springs, CO, United States
5+ years of management/supervisory experience, including management of IT services.
Strong organizational and time-management skills.
Demonstrated project management and portfolio management success.
Responsible for identifying and securing organizational hardware and software requirements.
Analyze the business requirements of all departments to determine their technology needs.
Bachelor's degree in Information Technology field; or equivalent and relevant experience.
Director, It Operations Jobs
By Shake Shack At New York, NY, United States
Manage the IT Operations budget
8-10+ years related experience in a multi-unit environment (QSR or Retail Preferred)
Experience managing an IT Operations function in a $1Bn+ enterprise
Creating and developing the business case for IT Operations direction
Thorough understanding of Microsoft technologies e.g. Office 365, Exchange Online, Active Directory, etc.
Solid understanding of how to scale an IT support operation
Director Of It Jobs
By Discovery Land Company At Las Vegas, NV, United States
Talent management - assess and manage the skills and talent on team for continuous improvement
Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.
Internal Communications Management – Maintains timely communication of progress and status of each projects.
Develop and track a process for Issues Management, which contains all issues identified to date for each project.
Five plus years of experience as a Manager of IT
Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
Director Of It Operations
By BridgeView At El Segundo, CA, United States
Proven experience developing, planning, and executing enterprise-wide infrastructure initiatives.
5+ years of proven experience leading an IT Operations team.
Experience leading and managing IT projects and rolling out IT infrastructures across various technologies.
Experience managing on-premise datacenter, as well as cloud providers.
Strong virtualization experience including VMware vCenter.
Strong server and storage experience. Cisco UCS, PureStorage, and NetApp are preferred.
Director Of It Operations
By Vignetic At New York, NY, United States
o Help Desk Management including managing ticket; queues, assignments, priorities, & escalations.
o Overseeing all IT service management including Incident management, Problem management, Change management, and Configuration management.
• Must have at least 10yrs IT leadership experience, preferably managing a small hands-on team.
• Experience managing external IT service providers both on and off-shore.
• Drive continuous improvements in IT service delivery and customer satisfaction.
• Lead a transition of core IT infrastructure to a cloud provider.
Director Of It Operations
By SUNY Schenectady County Community College At Schenectady, NY, United States
Minimum of five years of experience in IT operations management, preferably in an educational or institutional setting.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Knowledge of regulatory compliance requirements in the education sector (e.g., FERPA, HIPAA) is a plus.
Oversee the management and maintenance of the college's hardware, software, and networking infrastructure and endpoint devices, ensuring high availability and security.
Manage and ensure that project goals are accomplished and aligned with the operational and educational mission of the College.
Provide leadership and guidance in disaster recovery planning, business continuity, cybersecurity initiatives, and actively participates in the IT change management process.