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Related keywords
- Strategic Director of IT
- Director of IT Infrastructure
- Director Of It Business Management
- Director Of Global It Infrastructure
- Director Of It Service Support
- Director Of It Applications
- Associate Director Of It Administration
- Director Of It Technology Services
- Director Of It Support Operations
- Senior Director Of It Audit
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Director Of It Jobs
Company | Discovery Land Company |
Address | Las Vegas, NV, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-08-11 |
Posted at | 10 months ago |
Job Details
- Provides project scope and definition. Anticipates project deviations, and defines and implements risk mitigation strategies. Oversees the process to enable changes to defined scope of the project as required.
- Mentors and trains staff responsible for desktop, server system and component ordering for both headquarters and project locations.
- Serves in the role as primary engineering resource to troubleshoot problems with all facets of the company technical operations including but not limited to the applications
- Actively develops knowledge base articles and working guides for company IT staff to facilitate uniform processes for system and application troubleshooting and problem resolution and maximize staff efficiency and expertise.
- SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Develop and track a process for Issues Management, which contains all issues identified to date for each project.
- Works with vendor support contacts to resolve technical problems with desktop, server and networking systems to include hardware and software.
- Serves as senior responsible party for the club IT staff and operations
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Must be flexible and have excellent interpersonal skills.
- Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Internal Communications Management – Maintains timely communication of progress and status of each projects.
- Determines IT department staffing requirements and develops and monitors staffing budgets, participates in interviews and selection committee for club IT staff and has responsibility for appropriate shift scheduling, coverage requirements and succession planning to ensure highest level customer and club support.
- Be able to affect or sway a course of action by using strong perceptive skills and leadership traits to reach and build consensus in diverse groups.
- Responsible for managing IT departmental, club network sustainment and project based budgets, requirements, and participate in design review with Discovery IT staff and applicable local and corporate LV vendors to ensure timely and responsible network services delivery.
- Oversee, mentor and augment IT staff technical support of desktop computers, applications, server systems and related technology.
- Bachelor’s Degree in related field, an advance degree may be preferred
- Five years of any system integration or large system functional experience
- Five plus years of experience as a Manager of IT
- Problem solver with ability to navigate complex problems
- Extensive experience with concepts and principles of one or more related fields or departments
- Five plus years of managing a team providing IT solution delivery and day to day end user support
- Strategic thinking
- Innovation
- Strong Communication - verbal and written
- Delivers results - getting things done on time and accurately
- Decision making
- Talent management - assess and manage the skills and talent on team for continuous improvement
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