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Associate Customer Care Rep Jobs

Seasonal Customer Care Rep
By evo At , Remote $19.50 - $21.00 an hour
Provide a world class customer service experience via phone, email, or live chat & SMS
Offer product advice and recommendations based on customers' specific needs
Demonstrate creative problem-solving skills and a strong ability to multi-task
Passion for the outdoor industry, associated activities, and the gear we sell (Advanced bike knowledge a huge plus)
Strong Verbal and Written communication skills
Excellent problem-solving skills and keen attention to detail
Group Customer Care Associate
By Bankers Fidelity Life Insurance Cor At , Atlanta, 30319, Ga
Group Insurance and/or Voluntary Benefits Insurance experience are required
Minimum of 3 years of general corporate office experience required;
Bachelor’s Degree or equivalent previously related work experience desired;
Minimum of 2 years’ experience in customer service
Strong verbal / written communication and organizational skills to effectively communicate and interact with all levels and functions within the organization
Excellent planning and organizational skills and above average trouble-shooting ability
Customer Care Rep I
By Mindlance At New York City Metropolitan Area, United States
Able to perform basic job functions with help from co-workers, specialists, and managers on non-basic issues.
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Responsible for successfully completing the required basic training.
Must pass the appropriate pre-employment test battery.
Primary duties may include, but are not limited to:
Analyzes problems and provides information/solutions.
Customer Care Associate Jobs
By Sharps Medical Waste Services At Houston, TX, United States
3+ years of successful customer service experience.
Experience in any service-related industry is a bonus, but not required.
Proficiency with Microsoft Suite (Word, Excel, Outlook), launching applications and navigating multiple systems preferred, experience with Salesforce a plus.
Paid Training, and Full Benefits
What We Offer To You
Ongoing 1-on-1 coaching sessions with your team lead, team meetings and refresher training.
Customer Care Associate Jobs
By Expo Marketing Inc At Pennsylvania, United States

Expo marketing Inc first opened our doors in NYC in 2020 and since April 2021 we’ve expanded to Philadelphia to penetrate a new market and fulfil our client’s needs for customer acquisition, retention ...

Remote Customer Care Associate
By Dandelion Travels At Atlanta, GA, United States
Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
Complete and maintain travel certifications
Customer Service experience (1 year or more)
Maintain open communication with clients regarding their travel
Research top travel destinations and curate individualized itineraries
Discuss client travel needs/preferences and create itineraries to fit their preferences
Customer Care Associate Jobs
By Vero Health Center At West Des Moines, IA, United States
Organized - can effectively manage and prioritize tasks and details
12 flex days and 8 paid holidays
4 weeks or 20 days of Paid time off (PTO) per year
401k plan (after one year of employment)
Customer service rockstar - genuinely enjoys serving the needs of others
Personable - maintains a friendly demeanor and easily builds rapport with others
Customer Care Rep Jobs
By Zeus Fire & Security At , Honolulu, 96819, Hi
2 years in a Customer Service occupation, Prior data entry skills (type 30wpm), 10-key experience, and telephone work experience preferred
Excellent time management, planning and forward-thinking skills
High School Diploma or General Education Degree (GED)
Knowledge of various alarm panels and signal formats
Experience in customer service and/or sales in preferred but not required
Knowledge of the company and how to utilize all company resources
Customer Care Associate Jobs
By Beekeeper's Naturals At United States
Effective time management, prioritization and multitasking skills
Computer skills, including using a ticketing platform (Gorgias), data entry, website navigation, and other software
At least 1-2 years customer service experience
Excellent communication and interpersonal skills
Keep on top of product and ingredient knowledge as well as processes and procedures
Collaborates internally to implement improvements to customer touch-points to reduce customer experienced friction
Customer Care Associate Jobs
By Peterson Dental Laboratory At , Delray Beach, 33445, Fl
2+ years’ experience in clinical office
Ability to provide exceptional and personal care; solid communication and follow-through skills
RDA certification but not required
Inbound and outbound calls regarding case details
Assisting case schedulers when high volumes of cases arrive
Dispute resolution (receiving customer complaints and resolving challenges)
Customer Care Rep Ii
By Boston Scientific At Quincy, MA, United States
2 Year with High School degree/diploma, or An equivalent combination of education/work experience
Ability to work remotely as needed
Excellent communication and organizational skills
Service Cloud Knowledge a plus
Knowledge of SAP and Microsoft Office tools a plus
Ability to work as part of a team
Customer Care Associate Jobs
By Premier Property Management LLC At Los Angeles, CA, United States
Bonus points for any previous experience with the continuing education industry
Excellent communication skills (both with customers and colleagues)
Ability to quickly pick up and retain information about acronyms and industry jargon related to continuing education
You offer ideas on how to improve the operations of the business
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Assisting customers through our online chat and support tickets channels
Associate Care Manager Jobs
By Northwell Health At , Sleepy Hollow, 10591, Ny $47,476 - $75,012 a year
Bachelor of Social Work required, or equivalent combination of education and related experience.
Assists care managers with cases requiring emergency intervention; discusses, with the social worker, care plan and means to facilitate patients’ goals.
Maintains documentation in the patient chart in accordance with department requirements; prepares and submits reports as required.
Maintains documentation of case activity in the patient chart in accordance with hospital requirements.
0-1 years of relevant experience, required.
Identifies unmet biopsychosocial needs and under the supervision of coordinator; assists patients to meet those needs effectively.
Customer Care Associate Jobs
By Meritage Homes At Irving, TX, United States
A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
Order statements from HOA Management Companies
Manage customer expectations during the construction process through the homeowner orientation.
Manage assigned warranty claims in organized and methodical manner.
Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
Manage warranty reports to assure prompt-professional service to our homeowners.
Associate Customer Care Specialist - Png/Fayetteville, Nc
By Duke Energy At , Fayetteville, Nc $17 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
New hire onboarding, training, and actual work arrangements will take place virtually/remotely.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
2+ years of customer service experience (may include call center, hospitality, retail, etc.), preferably to include a call center.
Experience promoting products and services, ideally in a call center environment.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Customer Care Rep Jobs
By SKYGEN USA At , Remote $18 an hour
Provide recommendations on system enhancements and process improvements to management.
We offer exceptional professional growth opportunities; a casual, friendly work environment; and competitive wage and benefits
Utilize knowledge of claim adjustments and resubmission processes to determine appropriate resolution to provider requests.
1 -3 years of job related experience (heavy phone work, reception, call center etc.)
Basic knowledge of Microsoft Office products including but not limited to Word, Excel, and Outlook.
Excellent listening and communication skills
Customer Care Rep 1- Remote (Must Live In Central Time Only)
By Sally Beauty Holdings At , Remote
Knowledge of principles and processes for providing an excellent customer experience.
1+ years experience in customer-related services.
Comprehensive spelling and grammar skills.
Basic knowledge of computers and mobile devices.
Ability to learn and retain knowledge of product line, prices, and promotions.
REMOTE OPPORTUNITY! *** must live within a State and City in Central Time Zone to be eligible.
Customer Care Associate I
By Prime Therapeutics At , Remote
Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility.
Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls.
Care Connections Rep Jobs
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Associate Degree or equivalent combination of education and experience
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Demonstrate positive working relationships with peers and effectively manage conflict
Excellent customer service, active listening, and verbal and written communication skills, professional phone voice.

Are you looking for an exciting opportunity to make a difference in the lives of customers? We are looking for an Associate Customer Care Rep to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have a passion for customer service and a desire to help people, this could be the perfect job for you!

What is Associate Customer Care Rep Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Associate Customer Care Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Associate Customer Care Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Associate Customer Care Rep Experience?

• Previous customer service experience preferred
• Previous experience in a call center environment preferred

What is Associate Customer Care Rep Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints in a timely manner
• Monitor customer service metrics and provide feedback to management