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Associate Customer Care Rep Jobs in Texas

Group Customer Care Associate
By Bankers Fidelity Life Insurance Cor At , Atlanta, 30319, Ga
Group Insurance and/or Voluntary Benefits Insurance experience are required
Minimum of 3 years of general corporate office experience required;
Bachelor’s Degree or equivalent previously related work experience desired;
Minimum of 2 years’ experience in customer service
Strong verbal / written communication and organizational skills to effectively communicate and interact with all levels and functions within the organization
Excellent planning and organizational skills and above average trouble-shooting ability
Customer Care Associate Jobs
By Sharps Medical Waste Services At Houston, TX, United States
3+ years of successful customer service experience.
Experience in any service-related industry is a bonus, but not required.
Proficiency with Microsoft Suite (Word, Excel, Outlook), launching applications and navigating multiple systems preferred, experience with Salesforce a plus.
Paid Training, and Full Benefits
What We Offer To You
Ongoing 1-on-1 coaching sessions with your team lead, team meetings and refresher training.
Customer Care Associate Jobs
By Meritage Homes At Irving, TX, United States
A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
Order statements from HOA Management Companies
Manage customer expectations during the construction process through the homeowner orientation.
Manage assigned warranty claims in organized and methodical manner.
Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
Manage warranty reports to assure prompt-professional service to our homeowners.

Are you looking for an exciting opportunity to make a difference in the lives of customers? We are looking for an Associate Customer Care Rep to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have a passion for customer service and a desire to help people, this could be the perfect job for you!

What is Associate Customer Care Rep Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Associate Customer Care Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Associate Customer Care Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Associate Customer Care Rep Experience?

• Previous customer service experience preferred
• Previous experience in a call center environment preferred

What is Associate Customer Care Rep Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Resolve customer complaints in a timely manner
• Monitor customer service metrics and provide feedback to management