Remote Customer Care Associate

Do you want to work remotely from home? Simply just work from anywhere?

Do you want to work in an environment that values YOU and sets you up for SUCCESS?

We are looking to bring on new Remote Customer Care Associates. Our Associates are specialized in all things travel. They are extremely valuable as they are the main point of contact for clients. They are responsible for creating unique travel itineraries, processing payments, and updating clients regarding their travel. They have access to the top travel vendors, such as Expedia, Delta Vacations, American Airlines Vacations, Carnival, Royal Caribbean and Disney, to name a few.

We have trainings available at all times making it flexible for those with prior commitments.

Main Responsibilities:

• Research top travel destinations and curate individualized itineraries
• Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
• Use judgement when it comes to budget and client preferences
• Promote current travel deals and perks via social media or varying platforms
• Discuss client travel needs/preferences and create itineraries to fit their preferences
• Connect with travel leaders
• Stay up to date with travel news
• Promote/advertise specialized travel deals across varying platforms
• Complete and maintain travel certifications
• Attend travel trainings and/or monthly meetings, as necessary
• Maintain open communication with clients regarding their travel

Qualifications:

• 18 years or older
• Customer Service experience (1 year or more)
• High School Diploma
• Must be coachable and willing to learn

Benefits:

• Full or Part Time opportunities available
• Flexible Schedule
• Exclusive travel benefits/perks
• Free cruise and theme park tickets after training
• IATA card
• Work remotely from home

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