Customer Care Associate Jobs

Meritage Homes is looking for a New Home Warranty Associate who will

• Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner.
• Manage warranty reports to assure prompt-professional service to our homeowners.
• Participate in the 10 step AVID-Customer Satisfaction process in assigned communities.
• On warranty repairs, ensure all building codes, and Meritage Home standards of quality are met. Resolve quality control issues as they arise.
• Supervise the warranty-service work of laborers and sub-contractors at several home sites within a community.
• Manage customer expectations during the construction process through the homeowner orientation.
• Interact daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors.
• Manage paperwork flow to include updating reports, tracking customer sign offs, etc.
• Interact with customers and interpret warranty claims vs. Meritage warranty manual.
• Manage assigned warranty claims in organized and methodical manner.

#earlycareer

• A high school diploma or equivalent is required. Course work or degree in Construction management preferred.
• Ability to operate an automobile, have a valid state driver’s license, and personal vehicle liability insurance coverage to meet standard set by Meritage Homes.
• At least one (1) year of construction experience with some supervisory or project oversight experience preferred.
• Knowledge of homebuilding and construction systems/processes, building codes and Register of Contractor Standards (ROC).
• Must be able to read blueprints to maintain quality control and inspect all aspects of construction including framing, stucco installations, electrical, plumbing, etc.
• Working knowledge of Microsoft Word and Excel. Knowledge of Hyphen a plus.
• Advanced training in one or more trades within residential building industry strongly preferred.

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we believe in quality.   Meritage Homes is the ENERGY STAR® Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including

• State of the art technology to provide an optimal working environment
• Flexibility in work-life integration
• Opportunity to further your career in a growing national organization
• A competitive pay structure
• Team atmosphere where every individual is considered a vital asset
• Strong benefits
• An organization that lives by its core values everyday
• Team-oriented environment where all individuals play an integral role in the company
• Maintain a competitive drive to be the best
• A work environment that encourages creativity and innovative ideas from every level

Meritage Homes in conjunction with Carefree Title Agency, Inc. is hiring an Escrow Assistant in the Dallas/Coppell area!

The Escrow Assistant is responsible for preparing new Escrow accounts and processing escrow documents in accordance with established TDI and company policies and procedures.

• High school diploma or equivalent required
• Order and process title commitments and lender title requests
• Prepare new builder escrows in Qualia system, which includes preparing buyer and seller documents, gathering vendor invoices and utilizing file checklist system
• Ability to communicate effectively with customers and other employees of organization
• Perform administrative and clerical duties to assist in the escrow process
• Attention to detail and self motivated
• Knowledge of Microsoft Office applications
• Ability to read and interpret purchase agreements
• Order statements from HOA Management Companies
• Team oriented with the ability to work independently
• Upload and process all items received through Qualia Work Queues
• Adhere to the rules and regulations of escrow within Dallas operation
• Minimum 2 years of escrow processing experience
• Notary Public license helpful, but not required
• Communicate with all parties in escrow with status updates and closing changes
• Prepare funding documents and scan all signed final documents into Qualia

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we believe in quality.   Meritage Homes is the ENERGY STAR® Partner of The Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. We are looking for candidates who are excited about furthering their careers, as well as being a part of an organization that helps people live happier, healthier lives. With over 100,000 homes built, Meritage Homes is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including

• Flexibility in work-life integration
• Team-oriented environment where all individuals play an integral role in the company
• Opportunity to further your career in a growing national organization
• A competitive pay structure
• Maintain a competitive drive to be the best
• A work environment that encourages creativity and innovative ideas from every level
• Strong benefits
• Team atmosphere where every individual is considered a vital asset
• State of the art technology to provide an optimal working environment
• An organization that lives by its core values everyday

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