Vice President, Business & Program Manager

In this role, you will report to the Head of Product for Connected Commerce and Travel , as well as partner with the following teams: central agility, finance, analytics, the Product Owners across Travel and Connected Commerce business ops. You should have strong thought leadership, sharp analytical skills, and excellent presentation and speaking abilities. You will act as Chief of Staff and will have two main focus areas: Manage day-to-day business operations with a focus towards enhancing efficiency and effectiveness and Communicate business and product strategy and progress to leaders and stakeholders to build advocacy.

Job Responsibilities

• Partner with Product team and Analytics to monitor OKRs, KPIs and other key business results/metrics and associated targets
• Manage budgeting and funding process, developing business cases, tracking burn and delivery, ramping product and technology headcount
• Work with GMs and Product Executives to insure progress across a wide variety of functional activities including product strategy, finance, marketing, data & analytics, and stakeholder engagement for day-to-day operations for the team
• Own end-to-end delivery of special projects that are critical to success but require deliverables beyond those covered by PO's, and other team leads.
• Craft executive communications and reporting that tells the Travel and Connected Commerce story to the community with the goal to gain buy-in and support, as well as create engagement, for our product
• Partner with product support lead to build new tools, capabilities, and processes to enhance operations (E.g., dashboards to provide greater visibility into product delivery and tied to scrum processes)

Required Qualifications, Capabilities, And Skills

• Willingness and ability to operate at strategic and operational detail levels.
• Passion for working in a fast-paced agile digital environment is a must with a proven track record of delivering successful customer facing site features and improvements.
• 6-10+ years of experience in strategy, product development, technology, or consulting with exposure to rigorous and large-scale program and product management
• Ability to thrive in ambiguous situations and operate effectively
• Strong presence and speaking skills, with the ability to influence and motivate multiple senior executive stakeholders.
• Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries.

Preferred Qualifications, Capabilities, And Skills

• Knowledge of the Atlassian suite
• Familiarity with Agile concepts and lifecycle management
• ECommerce business experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $114,000.00 - $182,000.00 / year