Txdmv - It Application Services Director Ii (Remote)

Please note that this position is eligible for telecommuting within the state of Texas.

To apply for this position, complete an on-line application either through the Applicant Career Section through WorkInTexas. TxDMV does not accept paper applications.

Applicants who require an accommodation for the interview process should contact Human Resources at 512.465.4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs advanced (senior-level) managerial work providing direction and guidance in the daily and strategic operations and planning for the Application Services section in the Information Technology Services Division (ITSD) of the Texas Department of Motor Vehicles (TxDMV). Directs the activities and staff of the Application Operations, Registration and Titling, Application Development, Quality Assurance, and Technology Transformation and Release Management departments. Work involves establishing the strategic plan, goals, and objectives of the section; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating section activities; and reviewing and approving budgets within the section. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Oversees the Application Operations, Registration and Titling, Application Development, Quality Assurance, and Technology Transformation and Release Management departments in the design, development, testing, implementation, maintenance, and support of agency information systems and applications.

Directs the program activities and daily operations of the Application Services Section focusing on delivering application development products that adhere to requirements, are delivered in accordance with planned schedules, and meet performance and quality standards, while identifying and mitigating potential risks.

Develops and implements techniques for evaluating section activities and functions and identifies need for changes.

Develops and establishes goals and objectives in coordination with Information Technology Services Division leadership consistent with the agency’s strategic plan and information technology vision and goals.

Develops, reviews, and approves budgets in coordination with Information Technology Services Division leadership; adhering to all statutory requirements and ensuring that requirements of funding sources are met.

Develops policies, procedures, and guidelines; and implements and monitors compliance.

Plans, develops, and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.

Represent the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees.

Reviews and approves management, productivity, and financial reports and studies.

Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance.

Develops long-range and short-term plans for the Application Services Section and assists ITSD leadership in developing long-range and short-term plans for the ITSD.

Foster collaborative working relationships within the Application Services Section, other ITSD sections, and with business area partners.

Oversee the 24x7x365 support of critical state information systems.

Supervises the work of others.

Performs related work as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of local, state, and federal laws and regulations relevant to the administration of IT projects and the procurement, management, and security of information technology resources.

Knowledge of the principles and practices of public administration and management.

Knowledge of the Software Development Life Cycle (SDLC), Dev/Ops, Sec/Ops, Agile, and Waterfall methodologies.

Knowledge of the innovation, developments, and trends in information technology.

Skill in handling multiple tasks, prioritizing, and meeting deadlines.

Skill in exercising sound judgment and effective decision making.

Skill in establishing plans and setting objectives and goals that support a diversified information technology infrastructure stack.

Skill in the design, development, implementation, maintenance, and support of agency information systems and applications.

Skill in the use of Microsoft Office Suite products, or other applicable IT operations management software tools.

Skill in oral and written communication to convey complex and highly technical information to a diverse audience.

Ability to demonstrate self-motivation, self-direction, and adaptability; as well as analytical, problem-solving, and conflict resolution abilities.

Ability to develop, nurture, and communicate section, division, and agency mission, values, and vision effectively.

Ability to lead and motivate staff, providing direction in planning, organizing, evaluating, managing, team building, effective leadership, and organizational techniques, principles, and practices.

Ability to receive and respond positively to constructive feedback.

Ability to work cooperatively with others in a professional office environment.

Ability to provide excellent customer service.

Ability to supervise the work of others.

ADDITIONAL INFORMATION

Job offer and continuation of employment is contingent upon:

• Proof of education and experience listed on the application.
• Eligibility to work in the United States.
• Satisfactory results from a pre-employment criminal history background check and driver’s record check.
• Compliance with Selective Service registration for males ages 18-25.

Veterans:

If selected for the position the following must be provided for proof of veterans’ preference:

• Veteran must provide form DD 214
• Surviving Spouse or Orphan must provide DD 1300 or DD 214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office s; click on the occupational category for the position. Additional MOS can be found at the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

Submission of Application:

Your application should be complete and reflect all relevant education and experience. Omission of data can be the basis for disqualification; "See Resume" is not accepted in lieu of a completed online State of Texas application. Resumes may not be submitted in lieu of a completed State of Texas employment application, but may be considered as additional supplemental information. The resume must include employer name and dates of employment for relevant work experience to be considered by the hiring authority.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, disability, religion, gender, national origin, age, sexual orientation, veteran’s status, genetic information or protected activity. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodations, please contact the Human Resources office for assistance at 512-465-4043.

MINIMUM REQUIREMENTS

Education and Experience

Graduation from an accredited four-year college or university with major coursework in Software Engineering, Application Development, Information Technology, Computer Science, Computer Information Systems, Management Information Systems, Computer Engineering, or a related field.

Seven (7) years of experience performing progressively responsible roles in programming, application development, release management, quality assurance, and/or systems analysis.

Five (5) years of experience managing programming, application development, release management, quality assurance, and/or systems analysis programs and staff.

Experience and education may be substituted for one another on a year for year basis.

PREFERRED REQUIREMENTS

Experience analyzing, developing, and/or supporting application development projects at a state of Texas agency is preferred.

Experience analyzing, developing, and/or supporting application development projects in a supervisory or managerial level at a state of Texas agency is preferred.