Director Of It Technology Services Jobs

Bachelor's degree and six years management experience.

Minimum 10+ years experience in IT Operations Management and Service Delivery, Project Management, Service Level Management, Vendor Management.

Strong supervision and management skills.

Ability to deal effectively with customers, management, system and application programmers, and vendors.

Experience in managing support in a 24x7, multi-site environment.

Must have sound knowledge of the health care environment and applications.

Demonstrable business management experience with a general understanding of finance, operations, marketing, and human resources.

Strong problem-solving and project management skills.

Assists VP of IT in the management, coordination, and administration of all computer and information system-related services, projects, and programs.

Bachelor’s (four year) degree in Information Technology (IT), Information Systems (IS), Computer Science (CS), Business Management, or another related field.

Experience in system engineering with enterprise IT infrastructure including servers, network equipment, workstations, etc. in a domain environment.

Experience managing IT support staff in an organization with 100+ employees.

Proven cybersecurity knowledge and experience

Minimum of 4-year degree in computer science, information technology, or related field, or equivalent experience required

Proven experience in IT infrastructure planning and development

Extensive application support experience with Microsoft products

In-depth knowledge of applicable data privacy practices and laws

Paid time off and paid holidays

Experience overseeing IT procurement, vendor relations, and asset management.

8+ years of relevant IT experience, including at least three years in a managerial role.

Excellent communication skills, verbal and written, with the ability to effectively communicate technical concepts free of jargon.

Detail-oriented and possess the strong organizational skills required in a dynamic environment where many people work on many things.

You are a player/coach. You have experience leading people and can roll up your sleeves to help implement scalable IT solutions.

Commuter benefits & a fully stocked kitchen with rotating snacks and beverages.

Provides oversight and leadership for project management of strategic activities by managing resources, timelines, and priorities amongst the team

Maintains project controls that accurately reflect completed work against project plans, schedules, and budgets, and ensures user/management involvement at appropriate milestones

Prepares executive management reports on regular basis

Maintains direct communication with senior and middle management

Leads the Systems Administration team; strategically designs, acquires, manages, and implements an enterprise-wide technology strategy centered on Azure/M365 and ITIL principles

7-10 years of experience managing IT resources, security, projects, budgets, and roadmaps with increasing responsibility

Certification or demonstrable experience with Quality Management systems (ITIL, HDI, Cobit, ISO, etc.)

ISP management – internet connectivity reliability, speed and cost

IT support – direction and management of technician team

Project management of IT Infrastructure initiatives

Previous experience building and growing IT operations team/teams

Previous experience managing IT Operations in a K-12 environment (preferred)

Provide vendor oversight and management for areas of responsibilities to ensure they are meeting the guidance/requirements within the SOW (5%)

10 Years of IT Technology Leadership/People Management/working in an IT technology environment experience

Provide Project Management for Infrastructure related task/projects using Program Mgmt disciplines. (20%)

ITIL V3 Certification or demonstrated experience

PMP certification or demonstrated experience

Strong understanding of Cloud Technology and Architecture, (IAAS, PAAS, SAAS) to include operations and management of multiple environments.

Talent management - assess and manage the skills and talent on team for continuous improvement

Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.

Internal Communications Management – Maintains timely communication of progress and status of each projects.

Develop and track a process for Issues Management, which contains all issues identified to date for each project.

Five plus years of experience as a Manager of IT

Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.

Manage contingency planning and cost-benefit analysis for the department.

Exceptional leadership skills with strong communication and collaboration abilities.

Lead, manage, and develop a team of IT professionals.

Manage, lead, and develop the technology team including training initiatives, performance coaching, and hands-on support.

Oversee IT infrastructure and applications for multiple facilities.

Define, document, and account for IT policies and procedures.

Familiarity with network monitoring and management tools.

Collaborate with internal stakeholders to understand networking requirements and translate them into technical specifications and project plans.

Implement and manage network security measures to safeguard sensitive data and systems.

Proven experience in a leadership role overseeing the design and implementation of networking infrastructure - 6+ years.

Hands-on experience with Cisco routers, switches, wireless controllers, and Aruba access points.

In-depth knowledge of LAN, WAN, and WLAN architectures.

· At least 5+ years of management experience in IT preferred

Oversee the implementation and management of enterprise software systems, such as inventory management, logistics, and customer relationship management (CRM) systems.

Communicate IT strategies, project updates, and potential issues to executive management and stakeholders.

· Operational knowledge regarding Information Technology organizational responsibilities

Collaborate with stakeholders to identify system requirements and ensure that applications meet business needs.

Manage a team of IT professionals, including recruitment, training, and performance evaluation.

5+ years of management/supervisory experience, including management of IT services.

Strong organizational and time-management skills.

Demonstrated project management and portfolio management success.

Responsible for identifying and securing organizational hardware and software requirements.

Analyze the business requirements of all departments to determine their technology needs.

Bachelor's degree in Information Technology field; or equivalent and relevant experience.

Talent management - assess and manage the skills and talent on team for continuous improvement

Assists in the planning, development and implementation of the company’s network architecture and in the management of that environment.

Internal Communications Management – Maintains timely communication of progress and status of each projects.

Develop and track a process for Issues Management, which contains all issues identified to date for each project.

Five plus years of experience as a Manager of IT

Assist staff to provide hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.

Excellent leadership and people management skills

Lead the Network Management teams to continually improve the computing environment

Provide regular and accurate management reporting on IT Service performance

Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment

Previous experience as a Sr, Manager with experience in leading virtual teams

Service Management or Support in a large-scale and diverse environment of incident

1-2+ years e xperience designing, implementing and supporting Master Data Management, Data Quality, and Data Governance capabilities

Ensures consistency of process and usage, and champions best practices in data management. Oversees data accuracy processes, goals and assessment

Lead cross functional prioritization of business requirements for new / enhanced data sources, reports and dashboards

Lead efforts to resolve data discrepancies and reporting issues leveraging technical knowledge and key relationships in the business and IT

1+ years experience leading analytics and data teams in IT , and working with a distributed analytics and BI team

1-2+ years experience leading an offshore team

Meet the requirements of Health IT's Project Management Office.

Project management and software implementation experience

5+ years in a management role at a healthcare organization

Understanding of software development methodologies and change management

Strong understanding of health information security and risk management

Continually optimization solution in scope and ensure they meet user requirements.

Manages vendor relationships, ensuring that third-party IT services are being performed as per the contract.

Provides oversight regarding all technology to ensure the systems are working and used optimally.

Troubleshoots and resolves issues with the database, website and other systems as needed.

Monitors system security reports; assists with remediating deficiencies; recommends security enhancements as identified.

Stays up to date with industry best practices and emerging technologies, ensuring that the company's IT infrastructure remains competitive and efficient.

Strong Project Management experience, certification

Executing Performance Management framework, including upholding process and content requirements and generating reporting, as needed.

Assuring quality, cycle time standards, and effective communications regarding the IT Services Demand Management process.

Facilitating Escalation Management in a services context, including Root Cause Analysis, improvement follow-through, and linkage to performance improvement.

Assisting with Organization Change Management (both Quest and Partner) in terms of Services Delivery (people, process, tools).

5+ years of IT Service Outsourcing Leadership Experience, Senior Manager or above. Large Managed Services or Managed Capacity engagements. Global scale.

Proven sales executive experience, meeting or exceeding targets

Location: Remote (United States) Full time

Own and hit/exceed annual sales targets

Develop and execute a strategic plan to achieve sales targets and expand our customer base.

Build and maintain strong, long-lasting customer relationships.

Effectively communicate the value proposition through proposals and presentations

Presentation skills as evidenced by prior work experience presenting to or advising senior executives, investors, boards, or industry peers.

Significant applicable experience in government market/industry, to be accepted by clients as an expert and thought leader.

Language skills: English as mother tongue or excellent, second language

Become a regular commentator to media following major government IT events

Deep understanding of government procurement processes and contracting, with particular reference to those in the US federal government.

Ability to work in a highly collaborative environment.