Territory Manager - Baltimore East

Location: Remote, MD, United States of America

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

As part of our ZOLL CMS Sales Team, you will be responsible for selling our non-invasive wearable cardiac defibrillator system, and other ZOLL products such as our portfolio of cardiac diagnostic services to Health Care Professionals in the hospital and out of hospital setting. This includes the initial sales call as well as support activities to promote consistent use (Local Medical Education Programs, Tradeshows, clinical symposiums and conferences). Call points include: Physicians (Cardiologists, Electrophysiologists, Hospitalists, CT Surgeons etc.), Nurse Practitioners, Physician Assistants, nurses, case managers and administrators. Other duties include selling the value of the ZOLL Patient Management System (ZPM) to clinicians as well as educating HCP’s and staff about the types of patients indicated for a WCD and all essential ordering and billing requirements.

Duties And Responsibilities

• Responsible for selling the value of the ZOLL Patient Management (ZPM) to clinicians as well as educating HCP’s and staff about all essential ordering and billing requirements for the WCD
• Attend key Medical Education Programs, exhibits and conventions
• Provide customers with relevant clinical data that supports the risk of Sudden Cardiac Death in certain patient types and the role of the WCD in protecting these patients
• Performs other duties as assigned by Management
• Master both Customer Centric Selling and Integrity Selling skills
• Provide customers with relevant clinical, reporting, and technical information that supports the utilization of ZOLL Cardiac Diagnostic products for appropriate patients.
• Maintain database of accounts, prepare and submit reports
• Analyze and report on trends that you observe within your territory
• Represent ZOLL in a professional and ethical manner. Always maintain a positive attitude
• Become a company expert and resource on both ZOLL products and relevant industry trends
• Communicate openly and share information with others
• Responsible for sales and supporting activities to drive consistent utilization
• Maintain a yearly and quarterly business plan
• Maintain a collaborative and professional working relationship with all business partners
• Manage field expenses and submit reports in a timely manner
• Responsible for achieving assigned sales objectives
• Maintain credentialing/access to all assigned accounts at all times
• Ensure all relevant information and documentation is provided to intake and reimbursement to ensure appropriate and timely filing of billing claims

Qualifications

• 3-5 years sales experience in medical equipment sales or specialized/hospital based pharmaceutical sales or 5 years of successful sales experience, and at least one of those years in healthcare sales.
• Must live within the assigned territory
• Ability to be credentialed/have access privileges in all assigned customer accounts.
• Proficient with Microsoft Office Suite
• Internal candidates that do not meet the sales experience criteria above may be hired if they have demonstrated a sustained ability to meet the expectations of a sales role and have been in a sales support role for a minimum of 1 year OR have successfully performed within a Territory Associate role.
• Valid state driver’s license required
• Cardiology experience is preferred
• Documented history of sales success
• Requires a Bachelor's degree from four-year college or university

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job is a field-based position. Employee will be responsible for working daily in hospitals, doctors’ offices and other medical establishments within the assigned territory. Occasionally may be required work atypical hours (evenings and weekends) based on business needs.

Physical Requirements

This position requires the employee to sit, stand, walk, talk, listen, hear and speak on a regular basis. May occasionally be required to stoop and bend.

Must be able to drive an automobile and may be required to travel by train or airplane as needed.

Supervisory responsibility

None

AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran