Systems Analyst I - Remote

THE OPPORTUNITY:
We are seeking a talented Systems Analyst I, whose role is to help businesses to increase their output and enhance their profitability by improving their IT systems and applications. They should be able to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions. This role partners closely with IT teams, Business teams and Clients to provide technical support and help them solve their problems and identify solutions.
WHAT YOU CAN LOOK FORWARD TO:

• Proactively pursues development opportunities and show expected progress on learning plan.
• Handle technical support tickets and help the users to solve their problems and identify solutions to implement.
• Assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions.
• Create and maintain system documentation.

WHAT YOU’LL NEED TO SUCCEED:

• Creativity and the foresight to identify potential problems within the application and its interface.
• Attentive listener.
• Ability to listen, understand, and respond to external and internal customers’ needs in a timely manner.
• Systems analysts help businesses to increase their output and enhance their profitability by improving their IT systems and applications.
• Strong mathematical and engineering knowledge.
• Ability to mentor and coach the team members.
• Should have a mix of strong technical knowledge and business acumen.
• Motivated team player.
• Performs problem analysis to resolve system or application issues.
• Ability to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions.
• Good collaborator.
• Provides backup for other analysts as required.
• Good attention to detail.
• Able to deliver a high degree of customer satisfaction at all times.
• Must show a high degree of character and integrity.
• Solid understanding of business processes and applications.
• Ability to think analytically to solve problems individually and in a team environment.
• High attention to detail and accuracy.
• Responds to critical issues during off hours when necessary.
• Should have a mix of strong technical knowledge and business acumen.
• Stays current with technological developments in software development, systems and application support, as well as management and user support practices. This includes reading publications, participating in mail lists and on-line communities, attending conferences and workshops, and maintaining relationships with colleagues.
• Excellent analytical and critical thinking skills.
• Ability to maintain confidentiality pertaining to non-public business, financial and technological information, plans or data.
• Since input data generally comes from diverse sources, is responsible for recognizing probable conflicts and integrating diverse data elements and sources.
• Ability to work in a fast-paced, ever-changing environment.
• Ability to work the time necessary to complete projects or meet deadlines.
• Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.
• Must be results focused.
• Good problem solver and troubleshooter.
• Self-starter.
• Strong written and verbal communication skills.

#Techrecruiting
REQUIRED EDUCATION and EXPERIENCE:

• 1-3 years of experience handling a diverse range of duties on both the technical side of things and the business side of things.
• 1-3 years of experience supporting users through technical support of the applications, developing procedures and other technical support. Creates an environment that promotes end-user self-sufficiency.
• 1-3 years of experience creating and maintaining system documentation.
• 1-3 years of experience locating technical problems and identify potential solutions.
• Bachelor's degree in Business Administration, Computer Science or related major, or 1-3 years of extensive experience in IT and/or computer programming.
• 1-3 years of experience in maintaining and modifying complex systems and/or designs and develops integrated subsystems.
• 1-3 years of experience handling technical support tickets and help the users to solve their problems and identify solutions to implement.
• Ability to assess existing IT solutions, analyze their functionality, efficiency and productivity, and then help organizations design, develop and implement new technical solutions.
• 1+ years of experience providing technical analysis, design, installation, maintenance and modification of broad/complex computer systems.

For California, Colorado and New York Applicants: In accordance with the Equal Pay for Equal Work Act, the expected salary range for this position is between:
$53,000.00 - $66,500.00
Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
This position qualifies for the following benefits; Co-op Solutions offers a competitive Total Rewards package: 401(k) with generous company match, Health, Dental, and Vision Insurance options, Health Savings Account/Flexible Spending Account, Life Insurance, Short- and Long-Term disability benefits, Pregnancy and Parental Leave, Tuition Reimbursement, Paid Time Off (PTO), Paid Holidays, Community Volunteer Time Off, and an Employee Assistance Program.