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Remote Support Center Analyst I Jobs

100% Remote Support Analyst Jobs
By Agility Partners At United States
Develop and maintain information for knowledge base.
2+ years of professional support experience
Strong problem resolution and analytical skills required
Experience with Windows O/S environment along with IIS and SQL may be required.
Hands on, friendly and awesome team to be apart of that offer a high level of respect for one another!
Great resume builder – gain experience with a Fortune 15 company
Support Analyst I (Open To Remote, Anywhere In Us)
By BPM LLP At United States
2+ years of work experience in any field
Excellent verbal and written communication skills with a customer service ethic
A robust desire to learn new skills and grow professionally
Ability to work from home (Quiet environment, reliable power and internet)
Specific knowledge of Windows and other Microsoft products
Previous IT or call center experience
Resolution Analyst I - Remote
By Co-op Solutions At Omaha, NE, United States
Must be detail oriented, demonstrate excellent time management skills, display good follow-up skills and demonstrate a positive team attitude.
Manages technical problems within the Client Care Team through expert problem solving skills.
Evaluate significant client events and report to management service impairments.
Strong knowledge of card processing operations and credit issuer responsibilities.
Familiarity with product and project management methodologies.
Strong analytical skills with an emphasis on problem solving and offering creative solutions.
Assurance Analyst I, Remote
By InComm Payments At United States
Bachelor’s Degree in Information Technology, Management Information Systems, Accounting, or Finance or equivalent discipline with 0-2 years of experience
Monitors progress against deadlines including timely communication of current status, obstacles, and issues to management as needed.
Interest and willingness to learn the requirements of SOC reporting, PCI standards/security best practices, and/or HITRUST requirements.
Excellent analytical, organizational, and communication (both verbal and written) skills
Serve as a liaison for SOC, PCI, and HITRUST engagements on behalf of InComm and external auditors.
Assists in reviewing and following up on the work performed during audit fieldwork.
Analyst I/Ii-Engineering (Remote)
By Windstream At Arkansas, United States

The Analyst I - Engineering is primarily responsible for reviewing and creating jobs for callout and emergency repair construction jobs in the Jobtrac system. The Analyst will also reconcile invoices ...

Support Analyst I Jobs
By The University of British Columbia At Campus, IL, United States
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
Assists users, both remotely and in-person, to diagnose and resolve problems, escalates when necessary, and documents problem status and action taken.
Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
Information Systems Knowledge (Intermediate – I):
Preforms preventive maintenance on IT and AV equipment to ensure quality assurance.
Installs new laptops, desktops, mobile devices, peripherals, software and A/V equipment.
Support Analyst (Remote) Jobs
By Updater At New York, NY, United States
Documenting and reporting - helping to create knowledge content and internal processes
3+ years' experience in Product Support for external customers
Experience at a SaaS company preferred
Experience working on smaller teams with multiple, competing priorities
Experience with Salesforce and JIRA
Fielding inbound contacts for escalations via phone and email
Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
Analyst I - Remote
By Health Services Advisory Group, Inc. (HSAG) At United States
Exhibit the ability to learn efficient SAS programming skills.
Knowledge of statistical programming in at least one software language.
Experience working with relational databases.
Excellent verbal and written communication skills.
ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIES
Serve as an integral part of HSAG Data Science & Advanced Analytics division.
It Analyst I - Remote
By Tenet Healthcare At Frisco, TX, United States
1 - 3 years of prior tech product management experience preferably in health IT services / health tech product environment
Experience working on Workflow Management Products desirable
Analyze requirements; construct workflow charts and diagrams; study system capabilities; write specifications
Strong project and requirement documentation skills
Develop and deliver progress reports, proposals, requirements documentation, and presentations such as system approaches, high-level flows, release notes etc.
Support testing team to understand system requirements, define testing objectives and participate in functional testing
Cc I - Knowledge Center (Remote)
By Tia At United States
Experience with nuances of members requests, and able to effectively prioritize them
Experience working in a high growth environment and comfortability jumping into new processes
Manage inbound members messages, ensuring proper prioritization across various types of messages
Day-to-day charges of copays; charging outstanding patient responsibilities after claims are finalized
past experience working with patients preferred
Manage coordination of care across the healthcare system
Security Analyst I ( Remote )
By Talentify.io At United States
Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, GIAC) are highly desirable.
Proven experience working as a Security Analyst or in a similar role, preferably in a large enterprise environment.
Strong knowledge of information security principles, frameworks, and best practices (e.g., NIST Cybersecurity Framework, OWASP, CIS Controls).
Experience with security assessment methodologies, tools, and techniques, including vulnerability scanning, penetration testing, and risk assessments.
Knowledge of cloud security concepts and technologies (e.g., AWS, Azure, GCP) is a plus.
Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressure.
Is Support Analyst (80% Remote)
By Virtelligence At Philadelphia, PA, United States
Required Experience: At least two (2) years of experience providing EUD support, Service Desk support, or equivalent experience/knowledge.
Exhibits sound customer service skills by effectively handling customer problems and ensuring proper escalation procedures are followed for problem closure.
Demonstrates sufficient knowledge of call log tracking to record accurately all needed information.
Maintains and increases knowledge of CHOP IS application, hardware, mobile devices, and multiple operating system platforms
Maintains strong technical skills to provide prompt support for customers to determine problems and provide resolutions
Customer service-oriented team player with first-rate communication, documentation, organizational, problem-solving, written, and verbal skills.
It Analyst I - Remote
By CSAA Insurance Group At , , Az
Assists in clarifying business requirements/needs and documents the same.
Documentation and recommendations reviewed by manager or higher-level analyst.
Participates in requirements sessions and walk-throughs.
0 – 2 years System documentation experience and/or technical writing
Ability to create non-functional requirements and translate business requirements into non-functional requirements
IT Analyst I – REMOTE!
Support Analyst (Remote) Jobs
By Collins Aerospace At , , Ia
Typically requires a Bachelor’s degree and 2 years or less of relevant experience
In absence of a degree, 5 years of relevant experience is required
Proficiency and experience in Atlassian tools, including Jira and Confluence
Experience with CT3 tools (Including BMW, PARS, ISAT & Staffing Center)
Experience with browser debugging and troubleshooting
Demonstrated experience in Agile methodologies
Security Analyst I ( Remote )
By AssistRx At Orlando, FL, United States
Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (e.g., CISSP, CISM, GIAC) are highly desirable.
Proven experience working as a Security Analyst or in a similar role, preferably in a large enterprise environment.
Strong knowledge of information security principles, frameworks, and best practices (e.g., NIST Cybersecurity Framework, OWASP, CIS Controls).
Experience with security assessment methodologies, tools, and techniques, including vulnerability scanning, penetration testing, and risk assessments.
Knowledge of cloud security concepts and technologies (e.g., AWS, Azure, GCP) is a plus.
Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressure.
Systems Analyst I - Remote
By Co-op Solutions At , Clive, Ia $53,000 - $66,500 a year
Should have a mix of strong technical knowledge and business acumen.
Strong written and verbal communication skills.
Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.
Excellent analytical and critical thinking skills.
Strong mathematical and engineering knowledge.
Bachelor's degree in Business Administration, Computer Science or related major, or 1-3 years of extensive experience in IT and/or computer programming.
Systems Analyst I - Remote
By Co-op Solutions At United States
Should have a mix of strong technical knowledge and business acumen.
Strong written and verbal communication skills.
Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.
Excellent analytical and critical thinking skills.
Strong mathematical and engineering knowledge.
Bachelor's degree in Business Administration, Computer Science or related major, or 1-3 years of extensive experience in IT and/or computer programming.
Application Support Analyst I-Research Platforms (Remote/Hybrid) (2022-5465)
By Rush University Medical Center At Chicago, IL, United States

Job Title: Application Support Analyst I-Research Platforms (Remote/Hybrid) Department: I S Research Systems Shift: 1st Specialty: Analytics Job Number: 2022-5465 Date Posted: 12/22/2022 ...

Solution Center Analyst I
By Nebraska Furniture Mart At , Remote $24.70 - $33.19 an hour
Bachelor’s degree in Information Systems, related field or equivalent experience required
To perform this job successfully, an individual should have knowledge of Internet software; MS Office applications
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Dig Deep: Understand customer needs in order to find the right solution responding quickly and appropriately
Implement: Develops testing scenarios, preforms detailed integration and regression testing, documents new functionality, coordinates implementation tasks and proactively monitors
Ability to accomplish routine tasks and make decisions with limited supervision / review by others

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Remote Support Center Analyst I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Remote Support Center Analyst I is a customer service role that provides technical support to customers via telephone, email, and other remote communication channels. The analyst is responsible for troubleshooting customer issues, providing technical advice, and escalating complex problems to higher-level support personnel. Detailed Job Description The Remote Support Center Analyst I is responsible for providing technical support to customers via telephone, email, and other remote communication channels. The analyst will troubleshoot customer issues, provide technical advice, and escalate complex problems to higher-level support personnel. The analyst will also be responsible for maintaining customer records, tracking customer inquiries, and providing feedback to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 1+ years of customer service experience
• 1+ years of technical support experience
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of customer service experience
• 1+ years of technical support experience
• Experience with remote support tools and technologies
Job Responsibilities
• Provide technical support to customers via telephone, email, and other remote communication channels
• Troubleshoot customer issues and provide technical advice
• Escalate complex problems to higher-level support personnel
• Maintain customer records and track customer inquiries
• Provide feedback to customers on their inquiries
• Follow up with customers to ensure their issues have been resolved