Senior Director, Business Technology Systems (Remote)

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 30 states: AZ, CA, CO, CT, FL, GA, ID, IL, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

If you are an Internal Candidate, please apply via our Internal Job Board.

Our Team Emphasizes Our Core Values In The Following Ways

At Guild, we uphold our Core Values in everything we do.

• Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
• Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
• Create Belonging - recognizing the value that different perspectives and cultures bring to our company
• Be an Owner - holding self and others accountable to meet commitments

Guild is hiring a Senior Director of Business Technology Systems to join the Business Operations and Technology Team! Reporting to our VP of Business Operations and Technology, you will lead Guild’s Business Systems teams across finance and HRIS, commercial applications, enterprise architecture and application portfolio management to deliver business process design, transformation and support. This highly cross-functional role is a key partner to across teams: go-to-market (B2B), member marketing (B2C), finance & accounting, people, product and engineering.

As Senior Director Of Business Technology Systems, You Will

• Drive operational excellence in all aspects of technical delivery – documentation, planning, execution and partner communication
• Own Guild’s business systems roadmap to drive alignment, prioritization and execution both cross-functionally and within the Business Operations and Technology team
• Continuously optimize Guild’s SaaS portfolio, leading our Application Portfolio Management function and partnering with business owners and strategic sourcing to develop our enterprise application strategy
• Lead technical design and delivery across teams for Guild’s core application pillars – finance & accounting, HRIS and commercial applications
• Design Guild’s enterprise SaaS architecture, developing a highly integrated SaaS ecosystem and partnering with our Product & Engineering teams to develop the right connections between our SaaS tooling and Guild’s platform

You are a strong fit for this role if you are:

• A people leader! You love identifying and developing talent. You’re a proven people manager with experience leading both functions where you are a subject matter expert and functions where you need to learn new technical or business context.
• A strategic partner and connector across the business. You work equally well with technical and non-technical teams and use your technical knowledge to unlock solutions to business problems. You are successful in making things happen in highly cross-functional, collaborative environments – you anticipate business needs and are the first call when one of your partners has a problem to tackle.
• A culture builder. You create teams with a mindset of continuous improvement and high accountability. Your teams know their work matters and show up for you and the company.
• A big-picture systems and process thinker. You love making sense of complicated problems and have experience leading business-wide transformation work, while balancing day-to-day operational enhancements.. You always answer ‘why’ before building or buying a technology solution.
• Comfortable navigating change in all-SaaS technology environments. Guild has a sophisticated SaaS portfolio with both B2B and B2C components. You adapt to a continuously evolving technology landscape, with exposure to all aspects of enterprise SaaS in high-growth, cloud-based ecosystems.

You May Have Deep Experience Or Certifications In

• IT controls, audit and compliance (SOC 1 & 2, SOX, and PCI)
• Optimizing an ERP like Netsuite
• Developing enterprise-wide SaaS integrations and middleware solutions
• Optimizing a direct-to-consumer tech stack with tools like SF Service Cloud, Iterable
• Optimizing an HRIS like Workday
• Optimizing a go-to-market tech stack with tools like SF Sales Cloud, Clari, Gong, Marketo

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market driven, including a base salary range of $200,000-$230,000, as well as company stock options.

At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.

Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.

We Currently Offer The Following Benefits

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know.

• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Open vacation policy for employees to rest and recharge
• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Education benefits and tuition assistance to help your future development and growth
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
• Access to a 401k to help save for the future

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