Supervisor, Sales Support - Seasonal

• Provides day-to-day supervision and support to sales staff in the performance of their job duties and responsibilities.
• Consistently adapt and evolve to enhance the customer experience while increasing productivity.
• Participates in the development and establishment of departmental and individual sales goals and objectives.
• Review, edit, and approve timecards for your team.
• Supervises, directs, and motivates sales staff to meet or exceed sales, conversion, transfer goals, and objectives.
• Ensures the capture and appropriate storage of complete and accurate prospective member records.
• Collects, analyzes, and reports on sales plan and sales/account service process activity and results as scheduled and required.
• Contributes to and documents a comprehensive process improvement plan designed to achieve goals and objectives for improving the efficiency and effectiveness of individual sales. This includes participating in the development of sales protocols, goals, and objectives.

• High speed hardwired internet connection with 10 Mbps download and 5 Mbps upload
• +2 years experience in progressively responsible customer service or sales positions; preferably in a call center environment.
• Proficiency in the use of Windows, Excel, Microsoft Office programs, and any contact management software programs.
• Ability to work an assigned shift from 6:00AM to 6:00PM PST Monday through Friday. Overtime, holidays and weekends may be required based on business need.

• High School Diploma & GED (or experience in lieu of high school diploma
• Knowledge of CMS rules and regulations a plus.
• Exceptional verbal and written communication skills.
• Prior leadership experience preferred.

The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes a monthly commission-based incentive plan, plus an array of benefits designed to support employees’ personal and professional wellness.

Base Pay Range -$53,000 - $76,200

Annual Commission Target -$40,000