Campuspress Sales Support Specialist

We are looking for some epic talent to join our CampusPress family.

At CampusPress, we’re experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products.

Our services in accessibility, security, hosting, and support power millions of education websites, blog networks, and portfolios.

You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest!

Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff.

The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications.

Our team works in shifts, and we aim to provide 24/7 coverage to our customers.

The role involves:

• Responding daily to any inbound/outbound leads assigned to you
• Setting up networks for trials and answering any pre-sales questions
• Ensuring clients have a positive experience throughout their interaction with our team
• Providing quotes
• Scheduling calls with potential clients
• Assisting with onboarding new clients. This includes, but is not limited to, leading admin training, assisting with the migration of a network, and setting up the initial network.
• Keeping the CRM for your clients and active deals up-to-date
• Being an active part of the Incsub team.

Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!

• Excellent written and verbal communication skills
• Ability to meet deadlines and multitask
• Experience with working in education (US higher education preferred)
• Fluent in English to communicate effectively.
• Knowledgeable about the education industry (US higher education preferred)
• Experienced with Google Apps (Docs, Spreadsheets, Meet)
• Experienced with WordPress
• Ability to work during US time zones
• Ability to work full-time (40 hours/week)
• Organized and detail-oriented

SKILL-SET

WordPress, Customer Support, Education Industry Knowledge, English language, Communication, Hubspot, Jira, Helpscout

• Long service leaves (3 months off paid) after you’ve been with us for 10 years.
• Annual bonus based on company growth targets
• Growth-oriented culture.
• General expenses budget yearly that can be used to help you become more productive; the longer you work, the more you get.
• Opportunities for paid travel to attend WordCamps and other industry conferences.
• 28 days of paid leave per annum (up to 35 days).
• Technology budget that can help you upgrade the tools you use for your job; the longer you serve, the higher the budget.
• Limitless learning opportunities by working with cutting-edge tech stacks and a diverse, talented team.
• Flexible work environment.
• Excellent compensation with competitive benefits and rejuvenation time-off.
• Training, tools and support will be provided to help you to perform your job.

Download our CampusPress Sales Support Specialist Task Sheet, answer those questions and submit your application. It’s that simple!

We are unable to consider applications that fail to demonstrate a high level of written communication.

HIRING PROCESS

Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.

Good luck!