Sr. Business/Technical Analyst (Remote)

Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can’t imagine living without.

Position Summary

As Senior Technical Analyst, you will work closely with business and IT leaders on our Loyalty and Consumer Data Platform projects. Primary responsibilities of this role will include the support of our Loyalty program, it's implementation and roll out in regions. Supplement development work on our Consumer Data Platform project to help improve quality of data and efforts to bring in more sources. You will also assist our first level application support team in resolutions of issues that require your elevated expertise.

Essential Duties & Responsibilities

• Work closely with quality assurance teams to provide guidance and support during end to end testing
• Work on Consumer Data Platform project (CDP) and work with complex SQL queries
• Partner internally with business owner, product manager, UX designer to understand business requirements
• Become subject matter expert in integrations of Loyalty Program with other systems within Under Armour
• Lead small groups to clarify complex requirements and collaborate with technical team to prepare and review technical design documents
• Provide guidance and assistance for consultants, other IT or functional teammates within area of technical responsibility
• Oversee technical implementation of Loyalty Program with support from business and technical leads
• Become a subject matter expert in Under Armour’s Loyalty Program and Consumer Data Platform
• Participate in resolution of operational issues and partner with Development/Support team for Root Cause Analysis and documentation of the same
• Provide supporting role in larger, cross functional projects
• Understand project landscape and interdependencies to highlight possible conflicts or delays in development/testing
• Take ownership of smaller process improvement efforts

Qualifications

Qualifications (Knowledge, Skills & Abilities)

• Experience working on Atlassian products - JIRA/Confluence
• Must have experience writing complex SQL Queries
• Experience working on Loyalty Program preferred
• Experience working in Ecommerce project/ team preferred
• Experience working with integration tools like MuleSoft/Tibco/Boomi is preferred

Critical Skills

• Ability to be nimble, adapt and work flexibly to meet the needs of the team
• Proven ability to manage multiple responsibilities with parallel timelines
• Ability to collaborate and work with multiple teams and teammates simultaneously
• Proven ability to work in complex fast paced agile environment
• Positive attitude and self-starter, proactive approach, hustler mindset
• Ability to manage competing priorities in order to effectively deliver results
• Proven experience working as part of a global team is preferred
• Intellectual Curiosity and ability to learn quickly
• Detail oriented and organized

Education And / Or Experience

• Bachelor’s Degree in Information System Management, Computer Science, or a relevant business area such as Supply Chain Management preferred, but relevant professional experience will be considered
• 3+ Years of Technical Analyst experience is a must

Languages

• English: Fluent verbally and written

Salary and Relocation

• Location: Fully Remote (continental United States), No Relocation Provided
• Base compensation range: $85,000 - $117,000#

tags for you

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.