Senior Director, It Data Services

Here at CHILDREN'S MERCY HOSPITALS & CLINICS, we take care of each other first and foremost so that we can make raves for our guests, community, suppliers, and investors. After all, teamwork makes the dream work. We work our buns off, but we play hard too, with a Team Appreciation Day, unlimited meal discounts, volunteer opportunities, and so much more. If you’re looking for a deeply fulfilling, financially rewarding, and really fun career, you’re in the right place.

This position will be responsible for leading efforts to deliver secure, valid, highly available enterprise data. Working closely with leaders across the enterprise, the Senior Director, Data & Reporting is responsible for the management, availability, and governance of enterprise data. This key role is responsible for collaborating with business stakeholders to understand analytics needs, business goals, gaps and issues, to create relevant data and technology strategies that enable business outcomes. Reporting to the CIO, this role provides leadership for data integrity, modeling, security and performance tuning in a 24x7 environment consisting of hybrid-cloud based solutions.

Key Responsibilities

• Chair a governance group of data stewards / owners around the organization to ensure alignment around data definitions, standards, strategy and priorities
• Ensures consistency of process and usage, and champions best practices in data management. Oversees data accuracy processes, goals and assessment
• Lead development and delivery of enterprise visualizations, reports, dashboards and self-service analytics. Ensure technologies continue to meet evolving business needs.
• Own data warehouse, analytics and reporting platform planning and solution delivery
• Act as a champion for the correct usage of data across the enterprise. Ensure alignment on data lineage , sources of truth , and correct usage across the business
• Act as a solution provider to the business by understanding business needs and translating those into data and analytics solutions that are aligned with our technology strategy
• Works with internal stakeholders to develop strategies for leveraging data to gain deeper business insights
• Lead cross functional prioritization of business requirements for new / enhanced data sources, reports and dashboards
• Have a comprehensive understanding of data workflows and business processes to function as a data SME
• Define and implement policies and processes for data quality, data security, and governance
• Lead efforts to resolve data discrepancies and reporting issues leveraging technical knowledge and key relationships in the business and IT

Qualifications

• Problem-solving and continuous improvement attitude
• Demonstrable experience leading implementation of enterprise analytics and reporting technologies in the Hospitality companies of similar size to CHILDREN'S MERCY HOSPITALS & CLINICS
• 1-2+ years experience leading an offshore team
• High attention to detail and w ell-organized
• Experience working in a n environment with Agile methodology
• Demonstrated sense of logic, creativity, decision making, and problem resolution
• 1+ years e xperience with current database platforms and analytics tools e.g. SQL server, Tableau, Snowflake and Alteryx
• Strong follow-up, critical thinking, and communication skills
• 1+ years experience leading analytics and data teams in IT , and working with a distributed analytics and BI team
• Leading a data team within IT at a company with a decentralized approach to analytics and BI
• Familiarity with the design and implementation of database and analytics platform architecture s
• 1-2+ years e xperience designing, implementing and supporting Master Data Management, Data Quality, and Data Governance capabilities

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, CHILDREN'S MERCY HOSPITALS & CLINICS was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam

CHILDREN'S MERCY HOSPITALS & CLINICS is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.