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Client Services Senior Director Jobs

Director Of Client Services
By GemHarvest Executive Recruiting At Washington DC-Baltimore Area, United States
Track record of superior client services skills, attention to detail, and time management
Manage and Support Client Service Associates at several firm offices
Competitive compensation package including significant base salary, benefits, and bonuses
8+ years Private Wealth RIA experience working with UHNW clients
Knowledge of Fidelity and Schwab custodial platforms
Work closely with custodians to implement key initiatives and tasks
Director, Client Services Jobs
By Abarca Health At United States
Lead Account Executives and Account Managers in providing superior client service.
Ensure that clients’ relationships, needs, and requests are managed in a timely and high-quality manner.
10+ years of experience in Medicare Operations, PBM Operations, PBM Client Services, or other related experience.
Experience in presenting to clients, partners, internal stakeholders, and other audiences within the industry.
Excellent problem-solving skills and bringing cross-functional teams to influence lasting change.
Excellent oral and written communication skills.
Senior Director, Client & Delivery Excellence (Patient Services)
By EVERSANA At Mason, OH, United States
10+ years’ healthcare operations management experience; Patient Support Programs experience
10+ years’ experience in patient/hub services, pharmacy services, account management preferred
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Ensuring work is accomplished effectively by managing employee performance, workforce management and other resources
Client, vendor, and program partners relationship management
Established record of utilizing tact, diplomacy, good judgment and negotiation skills to achieve mutually beneficial goals for an organization
Director Of Client Services
By Proven Recruiting At San Diego, CA, United States
Excellent leadership, communication, and project management skills
Partner with small and mid-sized businesses to support their employee benefits offerings
5+ years in employee benefits, including 2+ years in a leadership role
Lead, mentor, and coach a team of 3 Client Relations Managers
Benefits include health insurance, 401(K) with match, and PTO
Detail oriented and organized with an entrepreneurial mindset
Client Services Director Jobs
By SIMPSON Healthcare At United States
People management and mentoring experience preferred.
Leads all project management efforts of assigned projects including timelines, quality, budget, strategy and specs.
Strong attention to detail, specifically in the science of project management.
Embraces and strengthens the client relationship, with SVP, to ensure an exceptional client experience and 100% client retention.
Pro-actively develops, manages and communicates timelines and milestones of all assigned projects.
Manages all project details to ensure all actions are accomplished in a timely and accurate manner.
Director Of Client Services
By cBEYONData At Washington, DC, United States
Demonstrated leadership abilities, including team management and development.
Provide guidance and support to project managers, ensuring they have the necessary resources, skills, and information to achieve project objectives.
Proficiency in project management methodologies and tools. PMP Preferred.
Effectively lead the project managers to ensure quality performance and client satisfaction.
Manage and mentor project managers, fostering a culture of excellence, collaboration, and continuous improvement.
Set performance expectations of the project managers, conduct regular contract performance reviews, and provide coaching and feedback to support professional growth.
Client Services Director Jobs
By VistaJet At Fort Lauderdale, FL, United States
Assessing workload / skill distribution and carry out quality assurance and performance management of Executives within your Client Team;
Required Skills, Qualifications, And Experience
Excellent team leadership, managerial and communication skills;
Overseeing the flight booking process and experience of clients within pod, directly managing the Executives responsible for handling booking requests;
Ensuring adequate training, mentoring and upskilling of Executives and the motivation and constant engagement of the team;
Extensive flight operations experience that you will be able to use to make decisions and coordinate response to situations;
Director Of Client Access Services
By Compass Health Network At Wentzville, MO, United States
Time card management - manages time sheets
Conduct and/or coordinate with Licensure/Certification Supervisor to provide regular supervision with staff (and maintain appropriate supervisory documentation)
Provide regular feedback to Client Access Specialists in need of training and education
Abide by all professional, certification and corporate ethical standards
Assist with consultation and ongoing opportunity for skills development as professionally able
At Least Five (5) Years Of Professional Experience Required
Director Of Client Services !!
By Blue wheel At United States
Excellent planning, project and time management, and decision-making skills with the ability to self-manage numerous projects simultaneously
Demonstrated project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment
Driven by KPIs with the soft skills to manage high-level relationships with both clients and employees
○ Scorecard Building / KPI Management
Relying on your experience to improve existing processes and documentation as needed for growth and efficiency
5 years + experience successfully leading a team, preferably in a high-growth or agency environment
Senior Director, Client Performance
By WebMechanix At Columbia, MD, United States
Strong leadership, communication & relationship management skills
5+ years with client management, account & project management
Strong organizational skills and attention to detail, ability to manage multiple projects & prioritize effectively
Manage, mentor & grow your team, with daily accountability & regular coaching
Manage the flow of work through internal teams to ensure that we maximize our time and effort and our client's investment
Manage profitability for clients to ensure that we are efficiently using resources & managing budgets
Director Of Client Services
By GemHarvest Executive Recruiting At Reston, VA, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus
Director Of Client Services
By Access Healthcare Services At Dallas, TX, United States
Excellent client relationship and process management skills.
Must have a minimum 10 years of revenue cycle management experience working in a global delivery model.
To collaborate with internal operations leadership, solution team and finance teams to develop and submit client value proposals.
Analytical and critical thinking skills.
Proven analytical and root cause analysis capabilities.
Excellent writing, communication skills and strong interpersonal skills.
Senior Director, It Data Services
By CHILDREN'S MERCY HOSPITALS & CLINICS At United States
1-2+ years e xperience designing, implementing and supporting Master Data Management, Data Quality, and Data Governance capabilities
Ensures consistency of process and usage, and champions best practices in data management. Oversees data accuracy processes, goals and assessment
Lead cross functional prioritization of business requirements for new / enhanced data sources, reports and dashboards
Lead efforts to resolve data discrepancies and reporting issues leveraging technical knowledge and key relationships in the business and IT
1+ years experience leading analytics and data teams in IT , and working with a distributed analytics and BI team
1-2+ years experience leading an offshore team
Senior Account Executive, Client Services (Airline Client)
By WRK At New York City Metropolitan Area, United States
Property management experience is a strong plus
Assist in asset management (i.e., audit compliance, ticket allocations, and financial tracking)
Capacity to become knowledgeable on our client’s industry, brand, and product offering
CLIENT SERVICES / Responsible for supporting client business and day-to-day management of regional-based client programs.
Manage and participate in weekly status meetings by crafting agendas, driving the discussion, and providing recap summaries
2+ years of experience, preferably within either the entertainment, sports sponsorship, or event marketing industries
Senior Director, Client Solutions
By BioPharm Communications At New Hope, PA, United States
Experience with Salesforce.com (SFDC) or similar contact management programs
Proven time management skills, including successful track record of meeting deadlines while managing multiple projects simultaneously; self-starter.
Provides management with updates on sales-focused activities including lead generation, competitive intelligence, forecast adjustments, prospecting, challenges and needs.
Proven success track record of sales and/or relationship management activity
Experience Matters – Nearly 20 years of leadership delivering proven results and award-winning innovation
Build and maintain relationships with Brand-Direct Clients, Media Directors, and their planning teams to promote BioPharm marketing capabilities.
Director Of Client Services
By WEX At United States
Maintain professional and technical knowledge of the offered services and configurations.
Proactively manage team resources and staffing needs by evaluating both current and future state needs against current capacity.
Assess and manage brokers/vendors relationship to build strong partnership and promote growing our existing and new client business.
Hold weekly team meetings with assigned Delivery Managers and Support Specialists to deliver company messages and gauge client statuses.
Be educated on internal product roadmaps and continuously assess client needs and feedback against service offerings.
Current processes and consulting client and internal team on best practices, alternative methods and unsupported tasks.
Senior Director Centralized Services
By PSEG At South Plainfield, NJ, United States

Customer Operations, Gas Delivery, Gas Appliance Service, Electric Transmission and Distribution and Asset Management businesses.

Executive Director Of Client Services
By Whitestone At United States
5+ years experience in a supervisory role
Experience in the promotional products industry is preferred, but not required
Ability to work in a remote environment with strong, reliable internet access
Medical, dental & vision benefits
Fun, progressive workplace and culture
5 years of service trip
Associate Director, Measurement Client Services
By LoopMe At New York, United States
Account Management experience in the AdTech space; delivering excellent client service and managing SLA's
Strong interpersonal skills at all levels of an organization with the ability to manage up and down
Lead and develop a team of account managers, acting as a point of escalation
Collaborate with sellers and account managers on key client strategy, supporting on calls and demos
Experience in managing, training and evaluating teams
Experience in creating operational processes; managing their implementation and adoption
Managing Director, Fundraising & Client Services (Chicago, Illinois)
By Star Mountain Capital At Florida, United States
Experience working at a highly regarded asset management firm with multiple investment strategies and products preferred.
Performing other duties and responsibilities to help build the business and brand.
8+ years of client services/fundraising experience.
Knowledge of fundamental concepts, principles and practices of private credit/equity.
Building and maintaining relationships with investors to generate capital within a specific territory.
Assisting with developing and implementing business plans to execute fundraising goals.

Are you an experienced Client Services professional looking for an opportunity to lead a team and make a real impact? We are looking for a Senior Director of Client Services to join our team and help drive our client success initiatives. You will be responsible for developing and executing strategies to ensure our clients receive the highest level of service and satisfaction. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

The Client Services Senior Director is responsible for leading and managing the client services team. This individual will be responsible for developing and implementing strategies to ensure customer satisfaction and retention. The Senior Director will also be responsible for developing and maintaining relationships with key clients and partners.

Detailed Job Description:

The Client Services Senior Director will be responsible for leading and managing the client services team. This individual will be responsible for developing and implementing strategies to ensure customer satisfaction and retention. The Senior Director will also be responsible for developing and maintaining relationships with key clients and partners. The Senior Director will be responsible for providing guidance and direction to the client services team, as well as developing and implementing new processes and procedures. The Senior Director will also be responsible for monitoring and evaluating the performance of the client services team, and providing feedback and coaching.

What is Client Services Senior Director Job Skills Required?

• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to develop and implement strategies
• Ability to build and maintain relationships with clients and partners
• Ability to analyze data and make decisions
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team

What is Client Services Senior Director Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service, client services, or related field
• Proven track record of success in client services
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems

What is Client Services Senior Director Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service metrics and analytics

What is Client Services Senior Director Job Experience?

• 5+ years of experience in customer service, client services, or related field
• Proven track record of success in client services
• Experience in developing and implementing strategies
• Experience in managing and leading teams

What is Client Services Senior Director Job Responsibilities?

• Develop and implement strategies to ensure customer satisfaction and retention
• Develop and maintain relationships with key clients and partners
• Provide guidance and direction to the client services team
• Develop and implement new processes and procedures
• Monitor and evaluate the performance of the client services team
• Provide feedback and coaching to the client services team
• Analyze data and make decisions
• Manage multiple projects simultaneously