Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Senior Account Director – Client Services
- Director Of Client Services
- Client Services Director
- Client Services Senior Director
- Senior Director Client Services
- Financial Services Client Director
- Associate Director Client Services
- Director Operations Client Services
- Client Services Director Healthcare
- Executive Director Of Client Services
Some similar recruitments
Senior Account Manager, Client Services
Recruited by Power Digital Marketing 8 months ago
Address United States
Remote Client Services Associate
Recruited by Norton & Associates Inc. 8 months ago
Address United States
Director Of Client Services
Recruited by GemHarvest Executive Recruiting 8 months ago
Address Washington DC-Baltimore Area, United States
Account Supervisor, Client Services
Recruited by RevCats 8 months ago
Address United States
Healthcare Client Manager Jobs
Recruited by TEEMA 8 months ago
Address United States
Senior Account Director, Client Success
Recruited by Moore 9 months ago
Address Washington DC-Baltimore Area, United States
Client Services Director Jobs
Recruited by SIMPSON Healthcare 9 months ago
Address United States
Head Of Client Services
Recruited by Propel 9 months ago
Address United States
Director Of Client Services !!
Recruited by Blue wheel 9 months ago
Address United States
Client Executive Director Jobs
Recruited by CereCore 9 months ago
Address United States
Director Of Client Operations
Recruited by CourtAvenue 9 months ago
Address United States
Director, Services Operations Jobs
Recruited by symplr 9 months ago
Address United States
Account Manager - Client Services
Recruited by Indigo Slate 10 months ago
Address United States
Senior Director, It Data Services
Recruited by CHILDREN'S MERCY HOSPITALS & CLINICS 10 months ago
Address United States
Scheduler - Client Executive Services
Recruited by Korn Ferry 10 months ago
Address United States
Financial Director Jobs
Recruited by Lumine Group 10 months ago
Address United States
Group Director, B2B Hospitality (Payment Services Client + Global Hospitality Client)
Recruited by WRK 10 months ago
Address United States
Director Of Client Services
Recruited by WEX 10 months ago
Address United States
Director, Client Services Jobs
Company | Abarca Health |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-14 |
Posted at | 8 months ago |
What You’ll Do
In a few words…
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
From overseeing the implementation of new clients, products, and services to managing client relationships for all our accounts, the Client Success Team focuses endlessly on looking for ways to satisfy every single client’s need! Our client Services team delivers excellence in all matters relating to client support and relationships. They are consultative, attend to daily needs, identify new pathways for business expansions and alert at new potential opportunities.
As the Director of Client Services, you’ll be responsible for oversight of Client relationships and service delivery for PBM Platform accounts. Lead a team of professionals whose overall focus is to ensure the highest quality of customer service and expansion of existing business. As Director you’ll also work closely with the VP of Client Success to determine strategies to provide the ultimate client service and strict operational compliance with all client contracts and regulatory requirements.
The fundamentals for the job…
The bold requirements…
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.
In a few words…
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
From overseeing the implementation of new clients, products, and services to managing client relationships for all our accounts, the Client Success Team focuses endlessly on looking for ways to satisfy every single client’s need! Our client Services team delivers excellence in all matters relating to client support and relationships. They are consultative, attend to daily needs, identify new pathways for business expansions and alert at new potential opportunities.
As the Director of Client Services, you’ll be responsible for oversight of Client relationships and service delivery for PBM Platform accounts. Lead a team of professionals whose overall focus is to ensure the highest quality of customer service and expansion of existing business. As Director you’ll also work closely with the VP of Client Success to determine strategies to provide the ultimate client service and strict operational compliance with all client contracts and regulatory requirements.
The fundamentals for the job…
- Support sales efforts as a representative of the Client Team, client PBM related initiatives and other initiatives as assigned.
- Enhance and build relationships with key decision makers at the Client to better understand the value of working with Abarca Health.
- Collaborate with cross-functional teams to execute projects and to deliver the highest quality of service for all clients and partners.
- Own coordination and delivery of business reviews to the Clients, in alignment with pre-established goals/objectives.
- Lead Account Executives and Account Managers in providing superior client service.
- Develop annual business plans and manages the monthly, quarterly, and annual performance to achieve targets while ensuring compliance with all applicable laws, regulations, policies, and procedures.
- Establish and maintain multi-level relationships with key clients.
- Lead, mentor, and provide growth and development to direct reports. Upgrade talent when and where necessary.
- Develop directly and with Account Executives, if any, strategic goals for the accounts and measure towards said goals proactively.
- Ensure that clients’ relationships, needs, and requests are managed in a timely and high-quality manner.
- Track and provide visibility internally and with clients around meeting client deliverables (SLAs, overall goals, service requests).
- Understand challenges, discuss internally, and identify solutions in a consultative matter; retrospectively identify upstream opportunities and work with peers and leadership to develop processes and methods to improve service delivery.
The bold requirements…
- Excellent problem-solving skills and bringing cross-functional teams to influence lasting change.
- 10+ years of experience in Medicare Operations, PBM Operations, PBM Client Services, or other related experience.
- Experience in presenting to clients, partners, internal stakeholders, and other audiences within the industry.
- Excellent oral and written communication skills.
- We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)
- Bachelor 's Degree or Master’s Degree in a related area. (In lieu of a degree, equivalent relevant work experience may be considered.)
- Must be able to access and navigate each department at the organization’s facilities.
- Sedentary work that primarily involves sitting/standing.
Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”
The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago