Senior Coordinator, Operations Jobs

JOB TITLE: Senior Coordinator, Operations

REPORTING TO: VP, Operations, Match Day Security

DEPARTMENT: Operations Department

LOCATION: New York, NY / Hybrid

POSITION OVERVIEW:

The Sr. Coordinator, Operations will be the Event lead for NYCFC II matches and US Open Cup matches. In addition, the position will support the Director, Operations for NYCFC, Leagues Cup, and any other matches. This position will closely within the Operations team in running, developing, and implementing game day protocol and evaluating best practices for NYCFC matches. This position will interface with departments across the organization along with external operation contacts.

WHAT YOU’LL DO:

• Event Lead for NYCFC II Matches including hiring all contractors
• Work with stadium grounds crew to ensure proper playing field setup and testing
• Manage signage creation and installation at events
• Manage parking allotment and distribution
• Maintain detailed inventory of all equipment
• Assist with credential management to ensure all needs are met
• Support pre match ceremonies and game presentation
• Maintain professional knowledge by attending educational workshops and seminars
• Some travel required
• Oversee visiting supporters at home matches
• Hire and manage logistics crew and game day staff
• Event Lead for US Open Cup matches
• Manage installation schedule at NYCFC matches
• Other duties as assigned
• Assist with event guide preparation and communication with different departments
• Traveling liaison of NYCFC supporters during certain road matches

WHO YOU ARE:

• High level of organization and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
• Experience showing professionalism expected around professional sports teams
• Strong communication and organizational skills
• Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions

WHAT YOU’LL BRING:

• Ideal candidate has Bachelor’s Degree in Sports Management or related field
• 2-4 years of experience in event management

ADDITIONAL REQUIREMENTS:

• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
• Must be able to work games scheduled which may be at night and on weekends and holidays
• New York City Football Club requires a COVID-19 vaccination as a condition of employment, subject to exception under applicable law

COMPENSATION:

This exempt position has an estimated annual base salary range of $55,000 to $60,000. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.

WHAT WE OFFER:

• A dynamic, ambitious, and fun work environment
• Four complementary tickets to every NYCFC home match
• Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
• Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
• Comprehensive and competitive benefit programs, including maternal & paternal leave
• Ancillary benefits: Commuter, gym membership, and Citi Bike discounts
• Excellent health, dental & vision insurance, with options to fit you and your family’s needs

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

At New York City Football Club (NYCFC), we are on a mission to build this City into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs for the last seven consecutive seasons, winning the MLS Cup in 2021. Games are broadcast through MLS Season Pass, the unprecedented subscription service from Apple and Major League Soccer that will have every match of the MLS regular season, Audi MLS Cup Playoffs and Leagues Cup all in one place and with no blackouts. NYCFC’s combined 3.3 million social media following across Facebook, Instagram, TikTok and Twitter is the second-highest among MLS clubs. For more information, please visit: https://www.nycfc.com/.

New York City Football Club is also one of 11 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Sichuan Jiuniu FC, Mumbai City FC, Lommel SK, Espérance Sportive Troyes AC and Palermo FC among its sister clubs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.