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Sales Support Specialist, Employer Benefits
Company | HealthEquity |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet,Financial Services |
Expires | 2023-05-25 |
Posted at | 1 year ago |
Overview
- Acquires and maintains a strong working knowledge of the product offering and contracting process.
- Works closely with the Sales and RFP teams to provide specialized Salesforce and Apttus support for sales as necessary based on the stage of the sale.
- Performs other duties as assigned or apparent.
- Documents and tracks all client contact(s) in Salesforce.
- Supports RFP creation and corresponding client follow-up questions as needed.
- Engages daily with members of the Sales and RFP Teams.
- Act as a back up to aligned sales and relationship managers as needed
- Occasional travel to attend training or meetings may be required. (approx. 20-40% of the time depending on client commitments and sales events).
- Other administrative support for sales as needed.
- Organizes and updates sales materials as directed.
- Creates, organizes, and updates proposal documents as directed. This may include client agreements, obtaining signatures, and other items needed.
- Ability to think strategically and accept change
- Demonstrated ability to adapt to the changing demands of business is a must.
- 3-4 years of experience with sales support or related field support roles.
- Familiarity with Consumer Directed Benefit, Healthcare and Commuter product understanding, FSA, HRA, HSA, ESP products in particular.
- Superior engagement skills, including the ability to build and manage internal customer relationships.
- Positive attitude and deep customer service orientation. Fundamentals include being: friendly and engaging, professional, reliable, responsive and proactive.
- Strong written and verbal communication skills, including editing and writing skills.
- Knowledge of general sales and marketing concepts or a closely related field as normally obtained through the completion of a Bachelor’s Degree.
- Strong analytical, organizational, and prioritization skills.
- Strong attention to detail while managing multiple concurrent projects.
- Ability to work independently in a faced-paced environment
- Experience with business and functional requirements.
- Medical, Dental, Vision
- Paid Parental Leave
- Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year.
- Award Winning Wellness Program
- Gym/Fitness Reimbursement
- 401(k) match
- HSA contribution and match
- Ongoing Education & Tuition Assistance
- Dependent Care FSA match
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