Sales Operations Specialist Jobs

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.

Welcome to Bosch.

Bosch eBike Systems provides a high-quality drive system for pedal-assist eBikes. The Bosch eBike drive system consists of a drive unit (motor and electronics), a battery and a smart and intuitive cycle computer. Over 70 leading bike brands worldwide trust the components 'epowered by Bosch'. Bosch eBike Systems is a part of the international Bosch Group. Additional information is available online at www.bosch-eBike.com

Key Tasks:

• Establish and maintain strong customer relationships with various contacts in purchasing, logistics, and accounting of assigned eBike assemblers and OEMs
• Ensure regular and effective communication with customers, sales, and internal cross-functional teams in the US, Europe, and Asia, to maintain alignment across all key stakeholders
• Enable the sales organization to run effectively, efficiently, and in support of business strategies, processes, and objectives
• Identify customer needs and opportunities to drive internal process improvements
• Work closely with demand and supply planning, logistics, and finance teams to optimize on-time delivery and order to cash cycle
• Manage and analyze large databases and maintain current records of inventory, material, pricing, and customer information
• Support other sales operations projects as assigned
• Provide professional, timely, and accurate responses and resolutions to customer inquiries and requests
• Assist customers with operational issues associated with order management, forecasting, sales order backlog, billing issues, and scheduling orders
• Enter customer orders and ensure timely and accurate order fulfillment and payment

Qualifications

Basic Qualifications:

• 1+ years of MS Excel experience (e.g. pivot tables, vlookup function, formulas, etc.)
• 1+ years of work experience in sales support, sales operations, or customer service in a B2B environment
• Bachelor’s degree

Preferred Qualifications

• Self-starter with the ability to prioritize and manage multiple projects simultaneously in a fast-paced environment
• Advanced MS Excel skills
• Experience with SAP
• Passion for cycling
• Excellent customer service and communication skills (both verbal and written)
• Preferred majors include Business Administration, Information Management, Accounting, and Finance
• Bachelor’s degree in business-related function

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.