Sales Development Manager, Core Laboratory Solutions (Remote)

• Develop market knowledge in affiliated regions and key accounts to improve and potentially tailor problem solving approaches
• Provide customer with product literature and have the ability to discuss the points that are most relevant to the customer’s situation
• Manage operational issues related to instruments and assays identified by team
• Achieve specified sales metrics including calls and CRM activities
• Enhance customer experience and develop customer relationships
• Identify and manage customer service trends to improve service outcomes, direct potential product issues and support sales strategy development
• Execute related CRM tasks pertaining to funnel reviews
• Elevate critical issues and needs to Territory Directors and Business Development Directors
• Manage and lead and Sales Development lab diagnostics team

• Results oriented
• Excellent team orientation and leadership skills
• Minimum 3 year experience in full cycle sales (i.e. Account Executive, Inside Sales Rep) preferred
• Bachelor’s degree
• Strong relationship management skills
• Experienced in Microsoft Office applications (Excel, Word, Access, PowerPoint, Outlook)
• Ability to manage conflicts and escalated issues
• Skilled in sales/negotiating/generating leads
• Disciplined “prospector”
• Ability to multitask
• Exhibit strong business acumen and ability
• Ability to manage and lead a high performing Sales Development Team
• Demonstrated ability to be proactive and take initiative in business situation
• Solid sales presentation and communication skills both verbal and written
• Proven track record of success with an assigned sales quota
• Strong organizational and time management skills, ability to adapt
• Proficiency utilizing a CRM system
• Ability to self-manage
• Lab Diagnostics product knowledge required
• Strong attention to detail and follow-up skills

• Specialized sales training/certifications preferred
• Ability to travel up to 20% of time or more domestically

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