Remote Customer Success Representative ($19.00 - $25.00 / Hour)

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly-motivated & detail-oriented Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.

Responsibilities

This is a full-time remote position that involves working with our Customer Service and Business Development teams with duties including, but not limited to, the following:

• Onboarding new clients
• Promote upsells and client referral program
• Follow and implement procedures designed to improve customer retention
• Renewing client subscriptions
• Hosting demos of our SaaS platform
• Managing large client accounts
• Responding to client inquiries

Requirements

• Exceptional verbal & written communication.
• Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.
• SaaS platform experience preferred.
• HubSpot CRM experience is strongly preferred.
• 1-2+ years experience in a Customer Service role preferred.
• Sales & Management experience preferred.

Benefits

• Health, Dental, Vision insurance options
• Equipment reimbursement funds
• Eligible for monthly & quarterly performance bonuses
• Starting range: $19.00 - $25.00 per hour depending on experience
• 401(k) with matching up to 5%
• Professional development program

By submitting your interest in this job, you agree to receive text notifications with additional steps to complete your job application. You will receive up to 6 messages from the number "63879". Message & data rates may apply. Please refer to our privacy policy for more information.