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Remote Customer Success Representative Jobs

Customer Services Representative (Remote Position)
By Pete's Collision Center At Chicago, IL, United States

We are seeking a Call Center Representatives are responsible for speaking with potential customers regarding their product needs and scheduling. Compensation: $30.00/hr Duties are as follows: Answer ...

Customer Success Manager, Shared Success (Remote)
By Drata At United States
4+ years a in Customer Success Management role required, working in Shared Success and/or technical teams is a plus
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Experience with Jira/ticketing, Gong, Sigma/data dashboards, Chili Piper/calendaring software, Notion preferred
Experience in B2B SaaS required
100% paid short and long term disability plus life + AD&D benefits
Provide reactive support via a queue of inquiries in accordance with internal SLAs
Customer Success Representative Jobs
By Quartz Health Solutions At Madison, WI, United States
Computer experience and moderate knowledge of personal computer software applications such as Microsoft programs
Full-time, remote work environment available
Excellent written and verbal communication skills
Starting pay $20/hr. and robust total rewards package
Opportunity for overtime and shift differential pay
People-oriented, with the ability to show empathy and compassion, along with the willingness to be helpful
Customer Success & Support Representative
By Sock Club At Austin, TX, United States
Strong attention to detail coupled with exceptional time management skills
Knowledge Base Cultivation: Cultivate a comprehensive knowledge base for both internal and external stakeholders, offering self-help opportunities that enhance efficiency.
Experience with CRM software (HubSpot knowledge a plus) and Zoom/video conferencing tools
Excellent written and verbal, communication and interpersonal skills
Health, dental, and vision benefits package
Strategic Portfolio Development: Formulate and oversee the cultivation of client portfolios, fostering relationships built on trust and collaboration.
Customer Success Representative (Renewals)
By IT Motives At United States
Manage the entire renewal process, proactively contacting customers ahead of their license expiration.
Previous experience in customer-facing roles related to inside sales, customer success, or a similar role.
Excellent communication and interpersonal skills, with a customer-first mindset.
Ability to manage multiple priorities while maintaining attention to detail.
Location: Remote (only candidates in Oregon, Washington, or Idaho please)
Following up on emails and Zendesk tickets to help answer member questions about Microsoft licensing options.
Remote Manager Of Customer Success ($80000.00 - $90000.00 / Year)
By Talentify.io At United States
Remote Manager Of Customer Success Responsibilities
Remote Manager Of Customer Success Requirements
Collaborate cross-functionally with Account Management, Implementation, Professional Services, Sales, and Marketing to improve customer adoption and outcomes
Lead a team of up to 10 Customer Success Managers, ensuring effective software utilization by customers
Manage team objectives, including increasing platform adoption, maintaining strong customer retention, and building a thriving customer community
1-5 years of leadership experience in customer success
Customer Success Representative Jobs
By Blinq At Austin, TX, United States
Manage the onboarding process for new clients and ensure a smooth transition
Collaborate with cross-functional teams to provide the best customer experience possible
Proven experience in customer success or a related field (preferably in the tech startup or Saas space)
Excellent communication skills (verbal and written) and comfort in communicating with clients across all mediums (phone, Zoom and email)
Experience with onboarding and managing a large number of clients simultaneously
Team player- ability to work collaboratively with cross-functional teams and manage multiple projects at once
Customer Success Representative Jobs
By Blinq At New York, NY, United States
Manage the onboarding process for new clients and ensure a smooth transition
Collaborate with cross-functional teams to provide the best customer experience possible
Proven experience in customer success or a related field (preferably in the tech startup or Saas space)
Excellent communication skills (verbal and written) and comfort in communicating with clients across all mediums (phone, Zoom and email)
Experience with onboarding and managing a large number of clients simultaneously
Team player- ability to work collaboratively with cross-functional teams and manage multiple projects at once
Associate Manager - Customer Success Engineer - Remote
By Duck Creek Technologies At United States
3+ years of experience with Cloud Environment (Azure/AWS) and Container management(Kubernetes)
Participate in Solution Blueprint definition, review, and signoff on requirements sessions with customer, SA, SaaS Ops and implementation teams
Provide support as needed to Technology Organization teams when customer specific implementation experience is required
Responsible for all technical / liaison communication with the Customers and serves as a bridge cross Customer Service Managers and Customers
Works with the Account Manager and SI Team Lead to ensure conformance to DCOD processes and procedures
Manages environment dependencies with other OnDemand teams to ensure that these dependencies are met in timely and performant fashion
Customer Success Manager - Remote | Wfh
By Get.It Recruit - Administrative At Boca Raton, FL, United States

Reporting to the Director and Associate Director of Customer Success, the Key Account Customer Success Manager collaborates with Key Account Managers/Directors to create and execute service and ...

Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Customer Success Manager (Remote) ($90000.00 - $100000.00 / Year)
By Talentify.io At United States
Minimum of 5 years of management experience in digital marketing, CRM, financial technology, SaaS, or enterprise software company
Minimum of 5 years of experience leading customer success managers, account management, or sales teams
For more information on comprehensive benefit offerings, visit www..com
Manage and nurture executive relationships with customers, including handling escalations
Proven experience leading teams and leveraging customer success best practices
Strong analytical and problem-solving skills
Remote - Manager Of Customer Success ($100000.00 - $110000.00 / Year)
By Talentify.io At United States
Master's degree in business management or related field
Innovate our tools, processes, and team structure for optimal client experiences
Proven experience in leading a client success team within a B2B environment
Proficiency in building and maintaining comprehensive knowledge bases
Exceptional communication skills (both written and verbal)
At least 5 years of experience successfully managing a high-performance customer service team
Customer Success Manager (Remote) ($90000.00 - $110000.00 / Year)
By Talentify.io At United States
3-5 years of experience in a customer success manager or similar role
Qualifications - Requirements For Success
Manage a portfolio of clients and ensure high levels of satisfaction with the solution
Bachelor's degree in a related field or equivalent work experience
Experience within the healthcare industry or software development
Skilled in working with stakeholders to uncover core objectives and goals
Customer Success Executive - Remote ($85000.00 - $167300.00 / Year)
By Talentify.io At United States
Bachelor's degree or equivalent experience
Knowledge and proven success of engaging and working with sales teams
Healthcare experience, preferably working with large health care payers
Impeccable written and verbal communication skills
Solid interpersonal and presentation skills, including consulting skills
All employees working remotely will be required to adhere to Hiring Company's Telecommuter Policy.
Director, Customer Success (Northeast) - Remote
By Persado At United States
Very comfortable in managing up, and representing your point of view to senior management in reviews and strategy sessions.
Strong emphasis on career development and mobility, continuous feedback loops and performance management
Experience in establishing and growing senior-level client relationships (CMO, CEO, SVP, etc.), being seen as a trusted advisor.
Experience working on client proposals; you are also a natural storyteller.
Persado’s hybrid working model empowers both remote and in-office work equitably!
Drive consistent engagement with Persado users, key champions, and executive sponsors of Persado within customer organizations.
Remote Manager Of Customer Success
By LaSalle Network At Decatur, GA, United States
Work cross-functionally with Account Management, Implementation, Professional Services, Sales and Marketing to improve customer adoption and outcomes
Remote Manager of Customer Success
Lead a team of Customer Success Managers to ensure customer utilize the software effectively
Manage team objectives, including increased platform adoption, maintaining strong customer retention and building a thriving customer community
1-5 years of leadership experience in customer success
Excellent written and verbal communication skills
Customer Success Coordinator (Remote)
By FMG At San Diego, CA, United States
Project management experience will be extremely helpful; but not required
Build subscribers’ websites using our proprietary content management system (CMS).
Notate your work in our client relationship management software (Salesforce).
Manage your calendar and schedule with a workload of 30+ subscribers.
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
Prior Customer Service or Support experience
Collaboratemd- Customer Success Associate (Remote, Us)
By EverCommerce At Orlando, FL, United States
1-2+ years of experience in account management, customer success or customer support, experience with a SaaS company a plus
Document and contract preparation and management.
Skills and Experience needed for success in this role:
Customer advocate that offers solutions and ensure customer retention.
Acquire and maintain current knowledge of relevant product features in order to provide accurate solutions to customers.
Exceptional communication and presentation skills
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills

Are you looking for a unique and rewarding opportunity to make an impact? We are looking for a Remote Customer Success Representative to join our team and help us provide exceptional customer service to our clients. You will be responsible for ensuring customer satisfaction and helping our customers get the most out of our products and services. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!

Overview A Remote Customer Success Representative is responsible for providing exceptional customer service to clients and ensuring customer satisfaction. They are responsible for responding to customer inquiries, resolving customer issues, and providing support to customers. They must be able to effectively communicate with customers and have a strong understanding of customer service principles. Detailed Job Description The Remote Customer Success Representative is responsible for providing excellent customer service to clients. This includes responding to customer inquiries, resolving customer issues, and providing support to customers. The Remote Customer Success Representative must be able to effectively communicate with customers and have a strong understanding of customer service principles. They must be able to troubleshoot customer issues and provide solutions in a timely manner. They must also be able to provide feedback to customers on their experiences and suggest ways to improve customer service. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Ability to provide feedback to customers
• Knowledge of customer service principles
• Ability to work independently
• Proficiency in using computers and software
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of customer service experience
• Knowledge of customer service principles
• Ability to work independently
• Proficiency in using computers and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service processes
Job Experience
• At least two years of customer service experience
• Experience in a remote customer service role
• Experience in a customer service role
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer issues in a timely manner
• Provide feedback to customers on their experiences
• Suggest ways to improve customer service
• Troubleshoot customer issues and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction