Us Healthcare-Customer Service Representative - 100% Remote Pa ($15.00 / Hour)

Employer is seeking Customer Service Representatives to join their team in Healthcare. This role offers the opportunity to learn about healthcare and benefits while making a positive impact on the lives of others. No previous healthcare or insurance experience is required, just a passion for learning and helping people save money. Paid training, health benefits, professional growth opportunities, and other perks are available. Apply today!

Advantages Of Joining Employer

• Opportunity for professional growth
• Health benefits for you and your family
• Opportunity to learn about healthcare and benefits
• Impact the lives of others by providing solutions
• Paid training provided

Responsibilities

• Answer inbound calls and address customer questions and concerns
• Make outbound calls to verify benefits with customers, insurance companies, and doctor's offices
• Resolve concerns to simplify the healthcare experience
• Provide information about insurance coverage and benefit plans
• Adjust schedule as needed based on business needs
• Navigate through multiple computer applications accurately and efficiently

Work At Home Requirements

• Dedicated, quiet, and secure workspace with no distractions
• Must reside in Texas, Florida, or Pennsylvania
• Must have a hard-wired internet connection via ethernet cable to owned/modem router
• USB wired headset with noise-canceling microphone
• High-speed internet with at least 10 Mbps download speed (no satellite, wifi, or cellular/wireless carrier internet services)

Additional Requirements

• Full-time schedule availability, including weekends, to meet business needs
• Willingness to undergo a drug test and background check
• Must be 18 years or older with a high school diploma or GED
• Professional and positive attitude with courteous telephone etiquette

Benefits And Perks

• $15 per hour
• Pet insurance
• Paid virtual training
• Eligible for benefits after 60 days
• Access up to 50% of pay immediately after shift
• Health insurance (medical, dental, vision) and other benefits
• Remote work environment
• Opportunity for professional development

Additional Information

• Employees on performance improvement review are ineligible for open positions
• Employees with six months of service may apply for new positions based on skills, experience, and performance
• The company will never ask for payment from new hires or candidates. Report suspicious activity to [email protected].
• Employees with less than six months of service may change positions with approval from current and open position managers
• All recruiting correspondence will come from a talent acquisition representative with an official @continuumgbl email address
• Continuum Global Solutions is an Equal Opportunity Employer and does not discriminate based on various protected characteristics
• New hire training time does not count towards the six-month service requirement

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