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Remote Associate Customer Success Specialist Jobs

Associate Manager - Customer Success Engineer - Remote
By Duck Creek Technologies At United States
3+ years of experience with Cloud Environment (Azure/AWS) and Container management(Kubernetes)
Participate in Solution Blueprint definition, review, and signoff on requirements sessions with customer, SA, SaaS Ops and implementation teams
Provide support as needed to Technology Organization teams when customer specific implementation experience is required
Responsible for all technical / liaison communication with the Customers and serves as a bridge cross Customer Service Managers and Customers
Works with the Account Manager and SI Team Lead to ensure conformance to DCOD processes and procedures
Manages environment dependencies with other OnDemand teams to ensure that these dependencies are met in timely and performant fashion
Customer Success Manager (Remote) ($90000.00 - $100000.00 / Year)
By Talentify.io At United States
Minimum of 5 years of management experience in digital marketing, CRM, financial technology, SaaS, or enterprise software company
Minimum of 5 years of experience leading customer success managers, account management, or sales teams
For more information on comprehensive benefit offerings, visit www..com
Manage and nurture executive relationships with customers, including handling escalations
Proven experience leading teams and leveraging customer success best practices
Strong analytical and problem-solving skills
Customer Success Manager (Remote) ($90000.00 - $110000.00 / Year)
By Talentify.io At United States
3-5 years of experience in a customer success manager or similar role
Qualifications - Requirements For Success
Manage a portfolio of clients and ensure high levels of satisfaction with the solution
Bachelor's degree in a related field or equivalent work experience
Experience within the healthcare industry or software development
Skilled in working with stakeholders to uncover core objectives and goals
Customer Success Executive - Remote ($85000.00 - $167300.00 / Year)
By Talentify.io At United States
Bachelor's degree or equivalent experience
Knowledge and proven success of engaging and working with sales teams
Healthcare experience, preferably working with large health care payers
Impeccable written and verbal communication skills
Solid interpersonal and presentation skills, including consulting skills
All employees working remotely will be required to adhere to Hiring Company's Telecommuter Policy.
Customer Success Coordinator (Remote)
By FMG At San Diego, CA, United States
Project management experience will be extremely helpful; but not required
Build subscribers’ websites using our proprietary content management system (CMS).
Notate your work in our client relationship management software (Salesforce).
Manage your calendar and schedule with a workload of 30+ subscribers.
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
Prior Customer Service or Support experience
Collaboratemd- Customer Success Associate (Remote, Us)
By EverCommerce At Orlando, FL, United States
1-2+ years of experience in account management, customer success or customer support, experience with a SaaS company a plus
Document and contract preparation and management.
Skills and Experience needed for success in this role:
Customer advocate that offers solutions and ensure customer retention.
Acquire and maintain current knowledge of relevant product features in order to provide accurate solutions to customers.
Exceptional communication and presentation skills
Associate Customer Service Specialist - Remote - Mo
By Allsup, LLC At , St. Louis $15.00 - $20.72 an hour
Have the ability to learn complex government programs and Allsup processes, in a remote training environment.
Excellent verbal and written, professional communication skills.
Thrive in a fast-paced, multi-tasking type of work environment.
Enjoy helping customers on the phone and other communication channels, in a dedicated computer desk workspace that is free from distractions.
Are self-motivated to succeed and grow in your career.
Ability to work in a fast-paced environment while navigating multiple computer software programs and using a variety of resources.
Sr. Customer Success Manager (Remote)
By Jobot At Jersey City, NJ, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Customer Success Manager (Remote) ($80000.00 - $105000.00 / Year)
By Talentify.io At United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion
Customer Success Manager - Retail (Remote)
By Talentify.io At United States
Direct and assist internal staff and regulatory consultants, as required, to ensure compliance of drug development activities with global requirements
Recruits, develops, manages, and mentors regulatory professionals and helps create a supportive and growth-minded culture
Provide regulatory guidance and strategy for support of product development and registration strategies, including broad regulatory oversight for nonclinical/clinical development
Act as the primary liaison with regulatory authorities
Support due diligence and partnering activities, as needed
Responsible for assisting with the development and implementation of regulatory processes
Sr. Customer Success Manager (Remote)
By Jobot At Charlotte, NC, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Sr. Customer Success Manager (Remote)
By Jobot At Nashville, TN, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Entry Level Customer Success Specialist - Remote | Wfh
By Get It Recruit - Hospitality At Chelsea, ME, United States

Join our team as a Customer Success Specialist and embark on an exciting journey of providing exceptional support to a diverse network of approximately 50-70 automotive dealerships in your region. As ...

Customer Success Manager - Remote
By Akamai At , Remote $93,656 - $140,803 a year
Working remotely with our customers with the ability to travel on-site when required
Have 5 years of relevant experience and a Bachelor's degree
Have hands-on experience in troubleshooting and deploying software for large enterprises on-premises or in the cloud
Have in-depth knowledge in two of the following: Networking, Virtualization or Cloud Computing
Demonstrate high communication and presentation skills
Have an interest in expanding knowledge in Cybersecurity
Customer Success Associate- Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Customer Success Associate - Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Customer Success Representative - Remote
By PartsSource Inc. At Greater Cleveland, United States
Work closely with the management team to stay informed about changes or updates in products, policies, and procedures.
Provide professional and accurate responses, demonstrating a high level of knowledge and expertise.
Attend required training and meetings to stay updated on product knowledge, policies, and procedures.
Offer instructions to customers and troubleshooting assistance for websites and other systems.
Strong Communication Skills: Exhibit excellent verbal and written communication skills to effectively interact with customers and convey information clearly.
Hybrid work environment where you get the benefits of flexibility, socialization, and productivity
Director, Customer Success (Carelinx) – Remote
By Sharecare At , Atlanta, 30305, Ga
Proven experience (minimum 8 years) in account management, client/customer relations, or sales within the healthcare industry, preferably in the SaaS space.
Exceptional organizational and time management skills, with the ability to prioritize and manage multiple client program accounts simultaneously.
Collaborate with the leadership team to develop and refine the program management processes, policies, and best practices.
Stay updated on industry trends, competitive landscape, and healthcare regulations to proactively identify opportunities or risks and adapt management strategies accordingly.
Bachelor's degree in Business Administration, Healthcare Management, or a related field. MBA or relevant advanced degree preferred.
Strong leadership skills with experience in managing and developing high-performing teams.
Channel Customer Success Manager (Remote)
By KnowBe4 At United States
Excellent time management and organization skills
Associate’s degree or equivalent work experience and education preferred
Prior experience as a Customer Success Manager preferred
Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among customers.
Experience with Salesforce or other CRM
Experience with Microsoft Excel and Word
Customer Success Manager (Remote)
By SafeBase At Austin, TX, United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion